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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6071 results found

  1. bug on draft environmet

    On my last match on quick draft Lorwyn Eclipsed, my opponent cast a Gallant Fowlknight and, going to combat step, activated Gravelgill Scoundrel. Then, ALL his/her creatures become unblockable and obviously I lost that match despite having enough creatures to block. Whatahell?! I want a refund to play again and this bug fixed, it was not fair!

    1 vote

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  2. Orb redemption did not work. I've lost an orb and the redeemed card.

    I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Ruthless Fist

    Lowwin, Premier Draft, Picking. The keyword "wait" was explained by Ruthless Fist, and such a keyword did not exist, which interfered with normal picks. Please refund the participation fee.

    2 votes

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  4. 1 vote

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  5. Card couldn't be countered 😞

    I've had a double sided blue card with one land and one counterspell on the otherside but the counterspell didn't work... 😞 I was trying to counter an anthem like card which gives all my opponents creatures +1+1 and it didn't work.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. disconnect

    I was playing lorwyn draft and randomly got disconnected from the game and got a loss. I walked away from the computer for a few minutes and then decided to play another game. When I pressed play I got reconnected to the old game right as my timeouts ran out, that lead to me actually losing the game and the draft tracker marked it as 2 losses. (Best of 1)
    game version:2026.56.0.11227.1234174
    Give me my gems back -.-

    1 vote

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  7. Meander's guid bug trigger

    Meander's guide trigger bugged on me during a draft. Frustrating when it costs an avoidable loss.
    Did the attack, then did the next step of tapping a merfolk, but did not get a trigger to return a creature from the graveyard even though there were viable targets

    1 vote

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  8. 1 vote

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  9. Carta mal traducida

    Quería reportar una mala traducción de una carta de Lluwen, Imperfect Naturalist.
    Si bien no afecta al normal desarrollo del juego, es incómodo ver como una carta de Magic Arena se encuentra con ese detalle.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update

    Using Samsung Galaxy S20 on current Android OS
    Downloaded and installed latest Arena patch
    The gane loads normally and the main screen has no slowdown
    When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Lys Alana Dignitary Behold Elf Not Working

    Was unable to behold Stoic Grove Guide or Dawnhand Eulogist during a Lorwyn Eclipse Quick Draft event.

    1 vote

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  12. unstoppable slasher

    Unstoppable Slasher is broken. At full health it instantly killed me. I think the death touch is applying to the player

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Painter's Servant

    I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was informed…

    3 votes

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  14. Shuffler needs work

    Three games in a row back to back where my limited deck of 23 spells and 17 lands ends up with at least a 2:1 ratio of lands to spells throughout the course of the game. This is functionally impossible to reproduce in paper and is a symptom of some awful code for the game that determines the order of the cards in my deck. Please fix this. The image shown is me getting 16 out of the 17 lands in my deck, even through a Prismatic Undercurrents on turn 4 to get 5 lands. I had 8 spells and…

    1 vote

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  15. Incorrect rules interaction: ward didn't trigger

    Incorrect rules interaction: My opponent cast Pacifism on my Ajani's Pridemate. I exiled their Pacifism with Sheltered by Ghosts, enchanting the same creature. They cast Pacifism again (on the same creature) for 2 mana even though Sheltered by Ghosts conveyed ward 2 so it should have cost 4.
    Playing on a PC (Windows 11).

    1 vote

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  16. crash

    I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…

    1 vote

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  17. crash

    I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…

    1 vote

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  18. Shuffle problems!

    I see many comments below regarding this too! So many games I can’t participate because I either get all lands or no lands! And this is playing games in a row. That’s not possible with a good algorithm to prevent that. PLEASE FIX IT!

    1 vote

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  19. crash

    I was playing qualifier weekend and after game one instead of taking me to the sideboard it took me to the main menu, it was really weird as Im not sure if it's an exploit or bug but it only happens while winning. Afterwards y restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead . I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games doesn't happen, unless it's…

    1 vote

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  20. Issue with Quick Draft, Again...

    So this is probably the 3rd or 4th time where the system crashes, then when reconnected I get an interface which misrepresents game states or is not able to function in a way to allow gameplay. I believe all have been in Quick draft. All on my Google Pixel 9(Most recent software) It is frustrating to spend time to draft and construct a deck but not be able to play out the event.

    Your team has been wonderful in making the experience whole by refunding the entrance fee to allow me to start an event not compromised, but if there…

    1 vote

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