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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24023 results found

  1. Lost draft due to arena crash

    1. Experience connection issue
      Observe that Arena never recovers

    2.   PC - Epic Game Store
      
    3.  Experienced a momentary connection blip- Arena never recovered although other systems in use had internet connection
      
    4.   Arena prompts user to reconnect
      
    5.   Issue log attached
      
    6.  None
      
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Prosperity tycoon

    Prosperity tycoon ability to tap to add +1/+1 counters not working.
    PC
    Could not tap prosperity tycoon to add +1/+1 to target creature. Tried both main phase 1 and main phase 2 to see if different during different phase. Only ever gave me prompt to sacrifice a token for indestructible.
    Should have given me option to tap for +1/+1 counter.
    no work around found.

    1 vote

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  3. Unjustified loss

    Hi!
    I report a bug where I started a premier draft, completed the draft, launched the first game after deck building and got stuck waiting for my opponent. I was annonced on the draw and given no choice to mulligan or keep. The time of my opponent expired and there was a bug where the countdown (around the player character face) never completed. After 5s of this, a second window of MTGA opened beyong mine and annonced my a loss. I couldn't do anything and never had control.
    Have a nice day !
    -V

    1 vote

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  4. Sparky impossible to send decks

    every time they try to run Sparky's challenges the game tells it's impossible to send the deck. And when they use the only one that works.

    2 votes

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  5. Network Error on both Windows 11 and iPhone

    SInce yesterday's update I'm getting Network Errors on both my Windows 11 and iPhone 12 devices.
    The MTG Arena Status page says that all systems are operational but I can't log into the game on any of my devices.
    My internet connection is working (using that for posting this) but I also tried by restarting my router.

    6 votes

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  6. Leyline binding bugged for enchantments

    I played a leyline binding against an opponent who had 2 non-land permanents in play. They had a treasure and buried in the garden. The leyline binding immediately picked the treasure without giving me a chance to choose the buried in the garden.

    I believe that leyline binding is bugged when it comes to enchantments (possibly auras), but I don't have an easy way of testing this.

    I ran the following post through google translate and it sounds like they have the same problem: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46838857-can-t-target-permanent-with-leyline-binding

    2 votes

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  7. Bug

    During Gameplay Arena Frozen and stated Waiting For Server

    2 votes

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  8. Sideboard

    Sideboard has completely disappeared in the deck builder. I can add cards, but can't see what I'm adding as I do so. This is happening on two separate computers. VERY ANNOYING.

    5 votes

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  9. Game loss during OTJ draft

    Playing OTJ draft, opponent dead on board. I cast a spell during my main phase and the screen turns into the game-loss screen. Gives me a record of 6-2 instead of 7-2, affecting my prize support for an event I bought into using gems.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Path of Bravery not working

    I was playing a Historic Brawl game. I put out Path of Bravery fairly early, and attacked with a creature. My health total went from 25 to 26 per the second part of the card, but my creature did not get +1/+1 per the first part of the card.

    This is not an idea, this is a bug. I resent having to click "POST IDEA" when it's a bug. It makes it sound like I'm wrong and you're just humoring me. Bad customer experience.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. starter

    Starter deck duels are not matching and also not timing out and will hang for minutes that never end

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Can’t play anything other than Outlaws of Thunder Junction limited.

    Can’t play anything other than Thunder Junction limited.

    4 votes

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  13. Client stuck on 'checking for active matches'

    If I tell the client to automatically log in then every time I boot it up it hangs on 'checking for active matches'. The only way around this is for me to hit escape, log out and log in again. I don't really want to have to enter my password every time I boot the client up.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Not able to find a match in quick draft

    I recently purchased gems to play quick draft as its my favorite format. Since the update I have not been able to find a match and just sit in the queue forever (see attached screenshot). This is frustrating as this is the main format I like to play. These types of bugs are what deters me from ever purchasing gems ...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Quick draft lost caves

    Game play will not engage after update. Have waited 10min for a match multiple times. No matches have triggered since the update.

    6 votes

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  17. arena skipped my priority

    draft, late game, i keep that +3/+2 flash aura with reach, opp attacks with a creature with flying, arena goes straight to damage, couldnt cast my aura and get him. didnt get 1 for 0, wasted round by not casting anything. refund please and thank you.
    Update: honestly the steps you make us go to report your slip ups is despicable.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Deck editor shows only 7 sideboard cards

    The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.

    11 votes

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  19. Game froze and timed out for me after pressing the next button

    Game Frozen after pressing next button to proceed to combat step. On my turn , game produced time out bar for myself after pressing next to combat. Game is stuck in first main phase. Cannot click on or interact with any object in client. Game should not have prompted time out bar. I would hope such a bug would result in a refund for the event as this occurred during a game which could be my 3rd loss for the draft. Extremely frustrating bug. I had multiple spells and activated abilities available to use in the event that a Time…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Unable tap vehicle

    My opponent crewed his Luxurious Locomotive with all his creatures and I was unable to tap it with my Sterling Keykeeper before attacks, although it specifies that it can only not tap mounts (vehicles should be fine).

    The game turned from maybe winnable to unwinnable,

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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