MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24160 results found
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Unable to Login. Authentication Failed. Failed deserialization.
I already updated yesterday 2/28. Just now 3/1, the game said there was an update available and to restart. I did so and now it shows this:
Unable to Login
Authentication Failed
Failed deserialization on response for message
Response payload3 votes -
Bug
My Premier Draft OPhyrexia: All Will Be One has crashed while drafting pack 1 and i cannot join another queue despite clisking join queue.
1 vote -
Login Error after update 3/1/2023
Right after i updated... it now gives me an error connecting as well as my EU friend.
1 vote -
Log in issues
Im playing on a samsung s10 i downloaded the game on 30th feb, today 1st of march mid colour challenge a message popped up saying update availabe so i quit game and found no updates when I re-opened the game it keeps telling me no authentification and will not let me log in
2 votes -
Argentum masticore bug please refund
I also lost game because of Argentum masticore bug. I discarded 3 cards and was not able to destroy any of the opponents cards of same or lesser mana value. Please refund.
As I was playing on mobile I do not have a game log I can post. See attachments for opponent user id.
I am done with magic. Drafting is sooo expensive. If I don’t get this refund I am done.
6 votes -
skullpiercer gnat alchemy draft
I tried to annoint affliction a scullpiercer gnat and arena crashed+i cant log in.*
Would like to apply for refund too1 vote -
masticore
Argentum Masticore
Argentum Masticore does not work properly! It just makes me discard and gives no option to destroy anything!
5 votes -
Argentum Masticore
Give us the steps to reproduce the bug Trigger Argentum Masticore by discarding a card. Watch as nothing happens.
Note which platform you’re using (PC, Mac, Android, or iOS) PC
Enter the actual results you’re experiencing When discarding a card for Argentum Masticore's effect. Nothing happens.
Enter the expected results of the feature Expecting a target trigger to be able to select an opponents nonland permanent.
This issue caused me to lose a match in a draft event.
19 votes -
Incorrect interaction, poison counters
Hello,
My opponent was at 9 poison counters. During my 2nd main phase, I successfully cast Prologue to Phyresis, giving my opponent his 10th poison counter. It did not end the game and went on as if nothing happened. See picture.2 votes -
Sword of Forge and Frontier equipped creature took damage from Red
Kemba, Kha Enduring had Sword of Forge and Frontier equipped and blocked a Etching of Kumano. For some reason it took damage, and then was exiled. It shouldn't have taken damaged to the protection from Red and Green.
2 votes -
Mana Value of discarded cards might not correctly calculated
I was playing Crucias, Titan of Waves in Historic Brawl, and ocasionally, the Mana Value of the sought card would not match what I should be finding, such as discarding a 4 mana card, choosing Greater, and finding a 3 mana card. It only happened ocasinally, so I didn't pay too much attention to it.
Later I was playing Alchemy Draft with an Argentum Masticore, but discarding cards to it would not trigger the ability to destroy a nonland permanent with lesser or equal mana value, even when my opponent had plenty of permanents that fit the criteria.5 votes -
Creature tokens of the same type do not stack on mobile
Currently, on the PC client, if you have a bunch of creature tokens of the same type, they stack on top of each other and a small number in the corner shows you how many you have. On mobile, they are all separate and it forces you to scroll across your units to select a specific one which is really cumbersome, unnecessary, and gross. Please just make it the same as the PC client, since there's no reason to have them behave differently.
1 vote -
"Apply Styles" button blocks Sideboard menu
On desktop, in the deckbuilder, when the Sideboard flyout panel is open:
The Sideboard panel is displayed on top of the "Apply Styles" button. However, placing your mouse cursor over the area where the "Apply Styles" button is located in the background causes the Sideboard panel to close, and the "Apply Styles" button comes into focus. I believe the same is true of the "Craft Cards" button.
This makes it very frustrating to attempt to modify your sideboard, since it closes itself if you move your mouse cursor too far down.
1 vote -
Black/White background on a certain in game level on M1 Mac
A certain level in game doe not display properly on M1 Mac. It's only this level, tried reinstalling, no difference. MacOS 13.2.
1 vote -
Base Camp (Party Mana) does not work with Ichor Synthesizer (Wizard)
Base Camp Land card says tap to add one mana of any color to cast Wizard, Rogue, Warrior, or Cleric creatures only. I was unable to cast an Ichor Synthesizer a Phyrexian Wizard with it even though I tapped for mana. This was approximately 10:17 am 3/1/21. See attached clip.
20 votes -
Indestructible not working?
When untapped creatures protected as indestructible by Sarynn, direct damage by Siege Dragon still able to destroy them.
2 votes -
Saga didnt triggered on entering the battlefield
Context : historic brawl
Deck : Gitrog monsterActions :
- Cast "timeless witness" to get back "binding the old gods" from cemetery
- Cast "binding the old gods", didnt triggered, lore counter has not been added and effect didn't resolvedConsequences :
- Lost the game :DUnfortunately I couldn't take a screenshot while playing
1 vote -
bushwhack does not take double strike into account
When someone casts bushwhack and fights another creature that has double strike, the double strike does not happen. It is a fight, so I would think first strike and second strike should happen.
1 vote -
Rare dual color lands should be uncommon to reduce the cost of two-color decks
I think crafting rare dual lands in MTGA is too expensive and prohibitive in the game at the moment. It's very expensive to make a dual-color deck from the scratch. To introduce new possibilities for players, I recommend that rare dual lands should be uncommon instead. Rare triple lands and rare special lands could continue being rare.
1 vote -
bug with manticore / discarding
Bug when discarding a card with manticore, during a draft.
cannot destroy a token when discarding a 1 ccm card.
please refund the draft token.4 votes
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