MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. game does not boot "Retrieving asset manifest" message

    I am a mac user and am currently unable to play. whenever I boot the game, i immediately see the message "Retrieving asset manifest" then the game never loads. Nothing happens.

    4 votes

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  2. Kaldheim Mastery Pass level 30 - Missing Orb Icon

    Level 30 of the Kaldheim mastery pass reads: "1 set mastery orb & 4x surtland elementalist," however the icon in the strip only shows the elementalist.

    The rewards did include the orb, however.

    1 vote

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  3. Mythos of Brokkos effect bug

    Mythos of Brokkos effect apparently doesn't work properly with a single dual-sided creature/enchantment card in the graveyard.

    1. Give us the steps to reproduce the bug

    -- activate Mythos of Brokkos with only Esika, God of the Tree in the graveyard

    1. Note which platform you’re using (PC, Mac)

    -- PC

    1. Enter the actual results you’re experiencing

    -- Mythos of Brokkos (and mana) is spent, but the effect doesn't happen

    1. Enter the expected results of the feature

    -- to return Esika, God of the Tree from the graveyard to my hand

    2 votes

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  4. Sealed Arena Open timer

    Edit: though there may not be a choice in order to get the event done in time? Maybe just a clearer indicator? Call attention to the time limit somewhere? I didn't see the details anywhere. But I think it only really happened because my deck didn't have enough power.

    Ended up playing defense in a board lockdown until my opponent decked themselves first game. Really brutal to play my first Day 2 and only find out it is a match timer and not a game timer when it makes the 5 second countdown noise in game 2. Explains why my…

    1 vote

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  5. Ugin is OP - BAN

    Ugin is OP - BAN

    24 votes

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  6. Runic Crown PT/BR translation issue

    Fazendo um Draft Premium KALDHEIM com o arena em idioma PT/BR escolhi a carta Coroa Rúnica, que tem um trecho que diz ..." Quando Coroa Rúnica entra no campo de batalha, você pode procurar no seu cemitério, na sua mão e/ou no seu cemitério um card de Runa...", agora jogando com o arena em idioma EN o texto da carta muda para ..." When Runed Crown enters the battlefield, you may search your library, hand, and/or graveyard for a Rune..."

    1 vote

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  7. the first iroan games card

    the first iroan games card..played first rule, then turn came back to me did not play second rule of, put three +1/+1 counters on target creature you control. we went 3 0r 4 rounds and it did not play....so needless to say i lost because of this incident

    4 votes

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  8. Arena Mobile Targeting Attached Permanents bug

    I have encountered a consistent error on the mobile platform where I am unable to target a permanent that is attached to another permanent. It occurs when I try to enchant and equipment on a creature with a Rune enchantment and most frequently happens when I attempt to activate Akiri, Fearless Voyager's ability to unequip an equipment. It only moves the card side to side as if you were expanding it, it won't allow you to actually select it. It seems that exiting the app and reloading occasionally fixes it, however I tend to time out before I am able…

    5 votes

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  9. Halvar Rework

    Please ask if we intend to use Halvars start of combat ability before forcing us to pick targets. It feels terrible to be forced to choose an equip, and a creature, every Combat step.

    11 votes

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  10. Give wild cards as a price

    Give wild cards as a price, that simple.
    You give random useless card as a price in events and that don't help to set rotation of for new player.

    1 vote

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  11. Demonic Gifts Portuguese Translation Issue

    Opponent cast a Demonic Gifts on his Grim Draugr as it was targeted by a Tundra Fumarole. The creature died and come into play untapped instead of tapped. The card reads "Até o final do turno, a criatura alvo recebe +2/+0 e ganha “Quando esta criatura morrer, devolva-a ao campo de batalha virada sob o controle de seu dono”, which means the creature would enter the battlefield tapped.

    6 votes

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  12. This game is shameless rigged and mathematically verified

    Game rigged 100% certified.
    The game keep anoying patterns already identified in other posts.
    Tier IV rigged games against antagonist decks calculated by the matching system. More than 1000 games played and recorded whit opponents start more than 750 games (75% of opponent start) it´s out of statistic distribution. Games riggeds giving no lands, no usefull cards or crucial opponets draws in 98% of games. I always play whit top tier tournament decks. The patterns are insane, indeed I can predict the opponent play whit 96% of accuracy!!! Last week when i puchase a boster box climbed to diamon whit…

    14 votes

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  13. Elspeth didnt select

    Playing a Brawl match. Opponent house out Pridemate (3 mana) & Vorinclex (7 mana). I played Elspeth and no option was given to select just moved to the attack phase.

    6 votes

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  14. Charming Prince resolving

    Charming prince is returning a creature in end step in the same turn that Charming prince was put in battleground and exiled the creature, but he may resolve it in the next end step.

    2 votes

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  15. Proposed Rule Change: Fettered Cards

    Once again, there appear to be more bans coming for Magic, which is fine given the current rules, but I think it will be a persistent problem until the rules of Magic allow for a more dynamic form of banning, i.e., players should be able to prevent the use of certain cards during matches.

    My current term for this is "fettering" and the way I envision it, each player would have a fettered list of five cards (in Standard, a larger list in older formats) that if either player has them in their deck, changes those cards into fettered cards.…

    1 vote

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  16. Rope design that doesn't allow for purposeful stalling

    Please change the design of the rope to not allow for a player to run out the rope every step of every turn to purposefully stall the game. This shouldn't be hard.

    2 votes

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  17. Couldn't discard, forced timeouts, lost game.

    I was supposed to discard more cards than I had in hand. I selected them all, but couldn't click the button.

    How did this happen? I had [[Underrealm Lich]] and played [[Hydroid Krasis]] with X=19. This emptied my library, but [[Gaea's Blessing]] replenished it. But because the library was empty midway, I couldn't draw the full 10 cards (half X), but got less. Though, the game apparently assumed I had drawn 10 cards and wanted me to discard accordingly.

    1 vote

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  18. tibalt's trickery is glitched.

    if tibalt trickery mills three cards on turn two, the card revealed is ALWAYS ANOTHER COPY OF TIBALTS TRICKERY.

    ive mulled and scooped until i had multiple copies of tibalts trickery in my opening hand and able to turn 2 combo and whether i had no copies in my hand, or two others, the card revealed is tibalt trickery Every. Single. Time.

    jesus wizards, fix your ******* random number generator.

    2 votes

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  19. Purchased card doesn't show as owned

    I just purchased Jace, Mirror Mage from the Daily Deals, and it is not showing up as owned in my collection

    2 votes

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  20. Missed extra combats with Moraug landfall ability

    Lost a game because i had only one attack phase after a successful moraug trigger

    3 votes

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