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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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15480 results found

  1. App crashes when entering Play queue and when entering Pet selection

    App crashes when entering Play queue and when entering Pet selection
    Need to restart app. Tried to completeley remove app from mac but issue persist. When issue shows up while waiting to enter a game and I restart the app during game can't use emotes features at all and when game ends it stucks at black screen and need to restart again. I attach game log and apple report about crashes.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. wastes invalid in historic brawl

    Historic brawl decks with wastes in them are being declared invalid. This must be a bug as the waste is not clearly marked as the invalid card in the deckbuilder, but removing the waste makes the deck valid again. Tested with multiple decks: brawl decks with colored commanders are declared invalid when a wastes is added. This contradicts the official commander ruling on wastes.

    14 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Sheoldred, the Apocalypse in a Phyrexia Draft

    My opponent played a Sheoldred, the Apocalypse in Phyrexia Premier Draft. I didn't last long...

    25 votes

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    28 comments  ·  Events  ·  Admin →
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  4. No mythic card reward mastery pass

    I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?

    16 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Message Asset error detected

    Hello

    From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?

    14 votes

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    4 comments  ·  User Interface  ·  Admin →
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  6. No Names ,No Mana cost and No power /toughness on any card

    After Phyrexia all will be one update ,there are no Names ,Mana cost and power toughness on any card
    at this state the game is simply unplayable

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Phyrexian obliterator

    The card "Phyrexian obliterator" need to be nerved, so no landcards can be sacrificed. At the moment the card ist totally op.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. download

    I am unable to download the new phyrexia all will be one. Every time I try the download stops and the game crashes. Something after this command makes my game freeze.

    [106] [AssetBundles] GET manifest pointer from https://assets.mtgarena.wizards.com/External_2023.23.0.4431.982101-windows.mtga ...

    5 votes

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    0 comments  ·  User Interface  ·  Admin →
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  9. My timeout burns for my opponents actions

    During a game of historic, my opponent had Scurry Oak; Heliod, Sun-Crowned; and Soul Warden. Causing him to have a bunch of squirrels, and a bunch of counters on everything.
    When he passed to my turn, I was ready to go off and win that turn. However, when I played my creature, his loop started with Soul Warden triggering. Which is expected, there is no problem there.
    The problem is, as he was triggering and resolving his loop dozens of times, MY timer was the one burning out. So by the time he was done, the computer forced me to…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. historic brawl deck reported invalid, but all the cards are valid

    I have two historic brawl decks, which worked fine before ONE patch.
    After they show "invalid cards: 1" and i cant play with them.
    There are no banned/invalid cards in deckbuilder.

    6 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  11. No text on cards on Mac OS

    Just after opening Arena and going to any deck or collection. No text on cards. No text on cards shown on store or during game play. Mac OS 13.1

    7 votes

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    0 comments  ·  User Interface  ·  Admin →
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  12. Midweek Magic Historic Singleton Incorrect Reward

    Won a match in the Midweek Magic Historic Singleton event; description says reward card will be at least rare; got Feed the Infection, which is uncommon.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Poison mechanic in All will be one

    The poison mechanic as handled in the new set is plain idiotic.
    Things made sense when poison was attached to creatures only; one had to work their way around the opponents' defenses and was rewarded with a faster kill timer which could not be healed back up.

    But now we are firing off poison counters for two-mana-spells with solid other effects attached?

    What's with this "Throwing around cheap cards until either player is dead before turn 6" mindset? Does MtG really need to so desperately ape other card games with ever shorter match duration?

    And who in his right mind…

    9 votes

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    5 comments  ·  Product Suggestion  ·  Admin →
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  14. Can no longer see keywords on cards after ONE update

    Can't see keywords neither in collection, deck building, draft, or in-game.
    I had the unpleasant surprise of finding this out during my first premier draft, where I couldn't evaluate any of the cards properly because well, they were not only missing keywords but also specific numbers associated with them which is a huge problem for Toxic values and Equipment costs.

    After that I confirmed the keywords are blank in game as well. Tried different game window resolutions and graphics settings, closing and reopening the game, but to no avail.

    11 votes

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    3 comments  ·  User Interface  ·  Admin →
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  15. BUG - Venerated Rotpriest not generating Poison counters when creatures are targetted

    Venerated Rotpriest not generating poison counters when my opponent is targeting my creatures.

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  16. Drivnod not working with Vraan (maybe others)

    Reproduction steps: control a Drivnod and a Vraan, let another creature die.
    I am on PC.
    Vraan only triggered once with Drivnod, should trigger twice.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. first strike deathtouch bug

    was playing against greenblack 3/3 first strike creature
    so put 2 creatures in front of it a 3/3 and a other one pumped big enough to kill it
    instead of 1 dying on first strike they both died
    costing me the match

    6 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. MTGA API

    Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).

    7 votes

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    1 comment  ·  User Interface  ·  Admin →
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  19. Indestructible

    Creatures with indestructible are meant to move to the graveyard when their toughness gets reduced to 0 or less. I used meathook massacre on a 2/0 token that was protected by tamiyo's safekeeping. It's stats were reduced to 1/-1. It should've moved to the graveyard as a state-based action. This can be reproduced as needed by reducing a creature's toughness with a -x/-x effect after the creature has been given indestructible. I didn't take a screenshot but it's easy to reproduce.

    8 votes

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  20. Paradox Engine is warping Historic Brawl

    You have got to ban Paradox Engine in historic brawl. I am certain that many player will have deleted the game because of how ridiculous it is. You just have to sit there and accept a 20 minute long turn and the timer just never seems to stop them. It is banned in commander for a reason and should never have been released into the format. It is warping and is used in so many decks, which is absolutely a solid reason to ban it. Horrible card and ridiculous that it was ever allowed to be played on MTG Arena.…

    8 votes

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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues