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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14124 results found

  1. Sparky doesn't emote anymore!

    When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Sideboard in Direct Challenger

    Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
    After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.

    9 votes

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  3. Match me with players of a similar playing speed

    I am constantly frustrated that most people I play are VERY slow.

    I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.

    It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.

    9 votes

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  4. aquired cards from packs not showing up in my collection

    I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.

    23 votes

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  5. Achievement System

    I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.

    Now here. We. Go:

    So, Magic is great. (the current meta excluded)

    It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.

    Been playing it myself…

    8 votes

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  6. Selected card styles not appearing in game.

    After purchasing several card styles and selecting them, they are not appearing in games. Currently on PC, all purchases were with gold for mystical archive Japanese Snakeskin Veil, Primal Command, Stone Rain, and Kaldheim Esika's Chariot. Purchase date was 4/23/21

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Something has to change about the timer and "take action/decline" triggers for combos

    So this has been a problem for a while now with any infinite combos in arena, where, depending on the combo, you may be at risk of losing to the timer due to repeating the same action too many times and not triggering the game to see it as something that advances your game state.

    With the recent addition of Mystical Archive cards from Strixhaven into Historic, we have an inherent issue with the card "Tainted Pact". When attempting to combo off with Tainted pact and Thassa's Oracle, a combo that simply could not have been overlooked when adding Pact…

    25 votes

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  8. Sideboard Disappears

    The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.

    On PC
    Create a traditional historic deck with full 15 card side board and categorize it as such
    Friend challenge to Historic Tournament Match
    Select the deck
    Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
    Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited

    60 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Add EDH or Multiplayer confrontation

    If possible add EDH (Commander) model to the Arena plz. This is a very interesting model because it is perfect for playing with friends. Same, can 2v2 or multiplayer confrontation modes be added? If it is not convenient to be a public event, can you add this feature to a private challenge? I have many friends who choose to give up MTGA because MTGA does not support multiplayer games although they are interested in MTG

    26 votes

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  10. Give Sparky Decks

    I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.

    However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck…

    24 votes

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  11. Daily/Weekly reward not counting wins

    I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.

    I can add screenshots as needed

    11 votes

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    4 comments  ·  Events  ·  Admin →
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  12. Friendly Brawl Match w/Companion Doesn't work

    Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Friends list

    Friends list won't show my friends, I can't see chat messages and I can't accept challenges from them.

    24 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Disconnect from draft

    I am using android.

    I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.

    This is an issue for a few reasons -
    1. Why can't we reconnect to games? Every other digital card game has this functionality.
    2. Why was I able to continue in a draft I was already out?
    3. I defeated someone that was still in the draft. They got a…

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Missing cards

    I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.

    Some of those cards are:
    Time Warp
    Tendrils of Agony
    Weather the…

    25 votes

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  16. Arena Android App Not Able To Connect To Server

    Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. No Friends on Friends List/Cannot Direct Challenge

    My Friend’s list shows as 0 online at all times. I cannot even see my friends at all. Furthermore, I cannot direct challenge anyone. The play button remains greyed out even when the name and number are input correctly.

    This is on iOS.

    14 votes

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  18. 455 votes

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    68 comments  ·  Gameplay  ·  Admin →
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  19. Automate infinite loops

    Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.

    An example of a deck that demonstrates this can be found here:
    https://www.youtube.com/watch?v=8mF9X3VvhZw

    21 votes

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  20. IOS friend request/challenge bugged

    I’ve tried to friend request a buddy from work we wanted to challenge each other but couldn’t friend each other we’re both on IOS I have an iPhone 11 he has a iPhone 12. When we couldn’t friend each other via display name we tried email and nothing worked. That when we tried challenging each other and still that was bugged too. So I’m reaching out to support to help us.

    18 votes

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