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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14366 results found

  1. BUG: Gold reward for daily quests

    I recently achieved two daily goals at the same time. When the prizes were rewarded, it showed two iterations of 1,000 gold. (not due to my mastery pass, I just completed level 77) My balance, however, only showed a 1,000 gold increase. I don’t know if the reward was mistakenly duplicated on screen, or if I did not receive the 1,000 additional gold. It doesn’t cause me too much grief, just something I noticed to be buggy.

    57 votes

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    8 comments  ·  Store  ·  Admin →
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  2. Stalling People

    There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!

    15 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. cosmetic/card style appears on edit deck screen but not in-game

    cosmetic/card style appears on edit deck screen but not in-game: Purchased cosmetic/card style for cragcrown pathway // timbercrown pathway card. Applied styles to my Levy Gruul deck in Arena. Looks like it took when one looks at edit deck screen. However, in game, one does not see the cosmetic, rather the usual ordinary card style. I did find it interesting on the edit deck screen where the card has the cosmetic/card style in 2 places but not on the lower right corner of the screen where it is listed under forest... Please help :) Thanks!

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Even after entering full control stifle won’t work on on pact of negation

    I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Traditional Draft

    I paid 10,000 coins for a traditional draft and was disconnected.
    Now Traditional Draft is off the schedule and I'm out 10K Coins.

    12 votes

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    3 comments  ·  Events  ·  Admin →
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  6. large stack turn timeout on mobile

    reporting a bug.

    I've noticed when I play on PC, my processing power can process large stacks instantly, whereas when I play on mobile (I mainly play mobile) large stacks are resolved one at a time. When I play a scute swarm deck I often have stacks of 100+, while my phone is slowly resolving each action one at a time, the timeout bar is used. I was just playing a game in comp where I triggered a 100+ stack 4 times in a row to gain the life I was going to need to survive next turn and then…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. didn't cast a spell

    I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Music other than the Arena sound track.

    Hello, I have a simple product suggestion. Allowing music other that the Arena sound track. I am currently playing on iOS and the Arena application will not allow any music other the the games sound track. I would like to use Apple
    Music while playing the game.

    20 votes

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  10. Tutorial don't block android

    I can't go pass the blocking in the tutorial because it don't let me block

    41 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  11. Matchmaking

    Spending money on this game(buying cards) has completely broken my matchmaking. I was enjoying this game until I decided to spend money on it. Since then I am winning less than 10% of my games and I’m going up against people that have special skins for every single card. Had I known that spending money on this game was going to produce this result I obviously wouldn’t have done it. This game is a complete scam that is designed to get little kids to basically gamble their parents money away. How is MTG Arenas scam scheme any different than the…

    17 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    6 votes

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  13. When I'm editing a brawl deck, skip the warning about an empty sideboard

    My brawl deck has cards with the "learn" mechanic, because they're good even without "lesson" cards. Every time I edit the deck, the game warns me that my sideboard is empty. But there's no way to make it happy, because the brawl format doesn't allow a sideboard in the first place.

    5 votes

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  14. プレイ中に止まり、ランク戦でわざと負ける。

    お世話になっています。ランク戦で優位な盤面中にサーバー不調で止まり、そのまま敗北になるケースがここ数日増えています。

    また、ランク戦で不正な情報をSNSで拝見しました。
    運営会社がそのような事をするのは明らかな不正であると個人的に見解しています。

    ゲームそのものを不正に行うのは、公平性を欠いていると思います。
    このようなことが無いように努めて欲しいだけでなく、変化がない場合は訴訟を検討しています。

    13 votes

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  15. To provide more info on the progress of adding pioneer on arena

    Provide info and a timeline for pioneer in the arena updates posts. A lot of people are looking forward to it but having no info in a year is disheartening.

    81 votes

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  16. historic anthology always purchasable

    Most of the time i can't build a fun deck because i don't have some of the historic anthology.
    Why don't you make it always purchasable on the store?

    I know i can buy gems to buy pack and earn wildcards, but it's too much expensive in $$$. (example, i don't have the first 3 anthology, that means 108 rare and 24 MR) That's about 756 packs to buy the complete set (if my math is correct :D). (if you don't find any WC in the packs but that's impossible.)

    That means about 700$ in gems.

    Can you please add…

    17 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Creature wouldn't untap on upkeep

    My creature wouldn't untap during upkeep after the first time I attacked with it.
    I was on my android phone on the magic app.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Tutorial won’t allow blockin

    On iPad. Won’t let me blockin tutorial after opponent attacks.

    27 votes

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  19. Predetermined matches eliminates true competition

    This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Auto-tapper sucks

    I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.

    6 votes

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