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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15478 results found

  1. Lagomos

    Had Lagomos and Queen Allenal on the board and when the Lagomos token sacrifices at EOT the soldier from Allenal also gets sacrificed. Queen Allenal says nothing about the soldier gaining the traits of the Lagomos token. Please advise if I am missing something. This likely cost me at least one match.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. instant not castable

    one white, one other mana open, it's an instant, but couldn't cast it

    See Log.

    20 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Interaction Anointed Peacekeeper

    The Card states "As Anointed Peacekeeper enters the battlefield" but there was no way of interacting. I had a Lightning Strike in Hand, but the card hovered over the battlefield as if it would state "when you cast Anointed Peacekeeper".

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Opponent Goes First x Infinite

    The opponent goes first 95% of the time and this is total garbage I spend like $100 every time the new set comes out I want to get a refund from Apple. This is fraud. Somewhere in the 40 to 60% range seems more normal.

    5 votes

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  5. Key to the Archive Ban in Brawl

    Key to the Archive should not be legal in Brawl decks. These very uncool players are destroying the basis rule of Brawl and Commander by getting to play cards NOT in the Commander's Color Identity like Time Warp or Krosan Grip, and they are ruining the format by abusing this card.

    (also it would help if they weren't able to just cast any color mana anyway due to the fetishism of treasures and artifacts these past few sets....)

    Please make your game fun again

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cut down not working

    The cut down card isn’t working it won’t allow me to even cast it it’s happened 2x in the past 24 hours.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Not receiving Mythic Rewards on Mastery Pass

    I have not received any of my Mythic Card Rewards on the battle pass. I’ve been receiving only common or uncommon.

    I am level 79.

    12 votes

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    5 comments  ·  Store  ·  Admin →
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  8. reclamation sage being forced to destroy artifact or enchantment

    1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Lose error during match.

    An error occured during the match, I didnt lose but it was count as a lose.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. card Temporary Lockdown is causing problems

    I play to the arena standard. There have been a number of times when playing that Temporary Lockdown card has done strange things to me. First I ran out of time even though there was nothing I could do. The game resumed after the time slot expired. Visually, everything was left on the table, so the card did nothing. In doing so, the rivals, but returned the cards from under my enchantments. Please correct this (probably) visual bug. It's really quite unpleasant and the whole game always slows down and it's hard to navigate what really is on the table…

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. The game keeps bugging out, freezing and disconnecting

    First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
    Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
    Just thinking about how I spent over 100 bucks, 50 of which…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. waiting server screen on quick draft

    I have a problem, when i want to go to quick draft, i allways have waiting server screen and i m not able to access to the quick draft screen in order to begin a quick draft.

    Please find in attached file my log

    13 votes

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    3 comments  ·  Events  ·  Admin →
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  13. game crashes

    My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Lagomos, Hand of Hatred/Queen Allenal of Ruadach interaction

    When you have Logomos, Hand of Hatreda and Queen Allenal of Ruadach in play. If the red elemental token dies in combat, the soldier token createed by Queen Allenal of Ruadach is sacrificed to the Lagomos end of turn effect.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game Froze

    Game just froze on my opponents priority but everything was still interactable, and I could not even concede to leave the match. I had to quit the game and restart the application, receiving a loss for the ranked game.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. XP not increasing

    XP is not increasing
    After i pass level 25, my XP for winning games is not increasing ! My XP count is blocked!
    Can you help me?

    39 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Quick draft event bug

    I can't acces to the Quick draft event on Arena. I've tried it on my phone (Android) and on my laptop (windows). It seems that there is a bug related to the last time I played a Quick draft. It appears 'Resume draft' but I can't acces to the Quick draft main page neither by 'Resume draft' or other way. What can I do?

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  18. friendly brawl Bo3

    Please implement best-of-three for direct challenges with Friendly Brawl.

    11 votes

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  19. freezes after timer

    The game shortly says reconnecting.
    Then the timer runs out and the game is stuck!
    Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.

    5 votes

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  20. Ban Liliana of the Veil and Sheoldred the Apocalypse IMMEDIATELY

    Because of your poor decision to include these cards in Dominaria United, the black based decks have taken over all the formats (Explorer and Standard) making the game uplayable and ruining the play experience.

    Please ban these cards immediately.

    9 votes

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