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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14313 results found

  1. Replay Tutorial Locks You in

    After player hits replay you can not get out unless you run through it again. Please let us Opt out.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. iPadOS app performance

    Hello! I’ve started playing Magic Arena on iOS and iPadOS and love the new availability. However, the iPadOS app seems to lag behind in terms of performance, which surprises me. On my iPhone 12 Pro Max, the performance of the Arena app is great, with close to 60 FPS performance and few frame drops or awkward moments.

    The iPadOS version however, falls behind. On my 2018 iPad Pro (arguably a better machine than my phone) the app plays in 30 or fewer FPS, scrolling horizontally through a large battlefield has issues, selecting lands from a stack is frustrating, and the…

    13 votes

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  3. Stacked creatures mobile

    Blessing of frost unable to target my 2nd kazandu mammoth. Believe this is an issue with any stacked cards and abilities.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Missing Cards

    I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…

    38 votes

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  5. Sparky Enhancements -1. Difficulty slider. 2. Deck selection, to include player-created decks

    I like to play against Sparky to tune a deck, or if I want a game faster than online, and there are two items I think would make for a better experience.

    First of all, a difficulty slider for the AI. It's a tad too easy at present.

    Secondly, and more exciting, I would like to be able to have Sparky play using one of my decks, which I would pick at the beginning of the match.

    Similar to a match-up UI in a sports game where you pick both your team and the one you play against, if that…

    5 votes

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  6. Can’t attack on iOS

    I was in a match between 11:30-11:55 CT on March 27th. Against an opponent who had an Azorious control deck.

    We were deep into the game, 10+ turns. When I tried to attack with a Vampire of the Dire Moon and Varragoth. I also had a Tergrid’s Lantern out. The only option I had was Attack All or No Attack. Didn’t matter how many times I clicked on my creatures. I wanted to just attack with Varragoth. But even when I clicked Attack All, nothing happened. I minimized and relaunched the app. I closed and reopened it. I tried No…

    13 votes

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  7. Historic Pauper!

    An Open Letter to WOTC and the MTG Arena team

    Hello!

    I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.

    We are all looking forward to the next Historic Pauper event!

    Cheers,
    PlatypusJedi

    77 votes

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    24 comments  ·  Events  ·  Admin →
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  8. How about you let people play non-mirror matches?

    I get that your algorithm wants people to have 50-50 win rates but it gets incredibly boring when you only get mirror, or similar messages every **** time.

    Que with Yorion, Play against Yorion (Same versions usually too!~)
    Que with Mono Red, Play Mono Red or Tibalts (Only)
    Que with Mono White, Play against Mono White.
    Que with cycling, play against aggro.
    Que with Temur, play against Temur.

    Its boring. Change your algorithm.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Cannot build or edit deck

    When I try to build or edit a deck, the screen goes to the loading server screen and doesn't go past it. The same issue occurs if I try to view my collection. This started about a week ago. I am using an Android device.

    7 votes

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  10. Black screen just before homepage

    Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)

    9 votes

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  11. Black screen with cursor.

    Black screen with cursor.

    48 votes

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  12. black screen with cursor

    Black screen with cursor, after loading screen...

    63 votes

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  13. Game either land floods or land screws. Fix your ******** game!!!

    Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!

    24 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Rage Quit Cheating

    It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Quick Draft queue never finds game.

    After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.

    7 votes

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    3 comments  ·  Events  ·  Admin →
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  16. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes

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  17. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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