MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15507 results found
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Mythic Bootser Pack not Giving Mythic
I paid for Mythic Booster Pack for Streets of Capenna, and did not reciver any Mythic.
Why is this happing.
37 votes -
プレミアドラフトにてピックをしたカードと別のカードが表示されていた
プレミアドラフトでピックを行っている際、ピックをしたカードと別のカードがデッキ内にあり、その想定で後のピックを進めていたが
ピックを終了後にデッキを確認すると正規でピックをしたカードがあった
ピック中だけ別のカードが表示されていた5 votes -
bug/shield counter
My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly
13 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
50 votes -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes -
Draft win not registering
I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.
8 votes -
5 votes
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プレミア・ドラフトのピック中のエラー
4月30日 8:30 a.m.（JST）頃のプレミア・ドラフト。
ピック中、「対戦相手のピックを待っています」で、カードが非表示。
自分に2パック溜まっている状態で画面も完全に停止、他のプレイヤーをクリックするのも不可能な状態。
一度ホームに戻ってみるも、「プレイ」が選択できない状態のため、再起動したが、ピックが終了していた。操作不能で慌てていたため、再起動する前のログを取っておりませんでした。（ログは再起動後となります）
可能であれば、補填を求めます。7 votes -
Mastery Pass Mythic ICR Not Awarded
I received a mythic ICR at Level 8 on the New Capenna Mastery Pass, but did not receive one at level 11 on the pass. I got an uncommon ICR from the Daily Win rewards and should have received the pass' mythic ICR at the same time.
8 votes -
Option to disable Hover
Add
OPTION
to
DISABLE
flashing the cards when the opponent mouses over the cards.11 votes -
iphone 8
IOS Game crashes, deleted app, reloaded app, logged in, downloaded additional 1016 MB, got in, played a game, closed the app, but app does not open. Using iphone 8Plus, only using 88GB of 256GB avail. The MTG Arena app on laptop working fine, so it's not an issue with my account?
8 votes -
Asset Error Detected
Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:
Allso tried to do what this work arround guide without any change:
https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/
19 votes -
Suggestion: Personal Banlist for Brawl
There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…
8 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
15 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
Missing 5th mythic pack from bundle
After opening 4 out of 5 mythic packs, the 5th pack disappeared.
8 votes
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