MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15624 results found
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Error code 2
I am getting error code 2 on login after several reinstall attempts. Same error code
15 votes -
Scute Swarm triggers skipped my turn on mobile
On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…
15 votes -
Gold Wild cards drop from Mythic packs
So I would like you to make it so, GOLD wild cards, can't drop in mythic packs, maybe just have them drop mythic wild cards instead?
15 votes -
checking for active matches bug
https://mtgarena-support.wizards.com/hc/en-us/requests/2499745
issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.
14 votes -
Draft table bugged
During draft, game stopped passing packs around pack 2 or 3. Stuck on table, closed and reopened the game and picked random cards for me but table still bugged. Restarted client draft ended.
Please refund my gems.
8 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
24 votes -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
13 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
8 votes -
jump in win not counted
I won a jump in game but did not get the 1 win reward. It did not count towards the daily win either.
19 votes -
Avatar & Pet crashes: Arena on iPad
(1) about 1 out of every 8 matches on Arena (iPad) crashes after which I need to log back in to Arena. My chosen avatar then has reverted to Ajani and I can resume the match (with time lost!)
(2) during deck building, when I want to change the default pet for a specific deck, the app freezes and have to go out and log back in.
5 votes -
one daily quest not resetting at all bug
Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.
PC
When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image.
It should give me a quest.
Attached
no work around found.
8 votes -
Bug with fight rigging
Two fight riggings on battlefield, with hidden away cards. One 6 powered creature on battlefield. Both fight rigging triggers go on stack at beginning of combat, I resolve the first by putting a counter on my creature and the hidden away cards come into play. When the first trigger is resolved the second trigger disappears from the stack and my second hideway cards stay exiled on fight rigging.
16 votes -
sound
Sound cuts out mid-game in arena on macbook pro. Have to restart for sound to work again
55 votes -
Game Crashes during match
game crashes when looking for an opponent during Premiere draft. attempts to restart the program and re-access match in progress does not work. program initializes, finds match in progress, attempts to load game, hangs up and crashes. results in a time out of the match and a match loss. once match is over i am able to relaunch the client without crashing
23 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
12 votes -
Freeze game during a match
Game freeze while playing premium draft SNC, after logging in i receive a loss.
7 votes -
too much on the draw
Since last 3 days:
17 time on the play:
43 times on Draw!
Its always like this, not only last 3 days, im too much on the draw!
How i can progress with this statistiques? How its possible to be so much time on the draw?
It seems to be There is no chance in your game!8 votes -
Arena Update Not Available on iOS App Store
App won’t open without update, update not available in App Store.
10 votes -
BAN MINION OF THE MIGHTY - STUPID and everyone plays it - frustrating - HATE IT!
I play against this deck way too often as it's an easy win for people. There is no point as I can't possibly win against it within a single turn as I lose with double strike dragon or dragon that creates 13+ treasure tokens. I have 1 land - STUPID and makes me want to quit the game!!
10 votes -
Unable to tap land
Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.
6 votes
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