MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15793 results found
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sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
17 votes -
Implement Loops
Your game does not work as intended. Paper magic and Arena/MTGO are fundamentally different because digital formats can’t detect loops, which are built into the rules of the game. Declaring a number of iterations for a loop — though challenging to implement — needs to be a priority so that combo decks reflect their meta share accurately. Birgi+Ignus is a powerful Pioneer/Explorer deck, but opponents don’t always respect the infinite life you would have if you could declare a number of iterations for your demonstrated loop. It looks like this has been suggested a few times, and I know it’s…
7 votes -
Unable to change emotes
"Equip Cap Over the limit". Even with 10/10, or 0/10 selected. I cannot change to the emotes I purchased. I have seen this problem from other people. Can you fix it? That'd be great.
Cannot change emotes18 votes -
Daily Deals at Store is empty
I entered the store and the Daily Deals tab is empty, it doesn't even show anything as purchased.
12 votes -
Not gaining xp
I've been playing standard battles and after a win, the game shows me my coins and xp but my x0 totals do not actually increase.
25 votes -
Game Crash
Game crashes when word searching in deck building, joining a match, leaving a match, during match, crash crash crash
Samsung note 2015 votes -
iOS doesn’t handle stacking of identical infinite game loop tokens
iOS handling of creation of multiple tokens in gameplay loops does not cause them to stack.
Steps:
- create a token-producing infinite loop (e.g. soul warden, scurry oak, heliod)
- notice that as you create each token, they are created separate from each previous
- expectation is that once they have entered, they would form a stackThis is a problem because the screen scrolls very quickly and you have to scroll back to original creature to continue the loop.
This wastes a huge amount of time for both player and opponent.
This is handled as expected on PC client…
6 votes -
Stop asking me if I had fun. Just stop it.
You know what feels great after losing a match and feeling bad about it. Some smarmy, smiley-face jerk asking you if you had fun. Like, I should be having fun right? Everyone else is having fun. Just look at that smiley face. Oh you're not? Well let's dwell on it. Seriously. Annoying.
13 votes -
Arena on Mobile crashes Constantly
Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.
Step 1 - open MTG Arena on mobile app.
Step 2 - play some games.
Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.For the deck building crash,
Step 1 - Start mtg Arena
Step 2 - start deck building
Step 3 - continue on deck building until it freezes. If you close it, when you open…5 votes -
Error updating data
Stuck here and nothing works. I can't find fixes for mobile or if I do they don't work. The customer support can't help n they sent me here. It's so aggravating because I literally played less than 12 hours ago.
17 votes -
Piece it together doesn’t work as printed
It says it raises the intensity of cards in hand library and graveyard. If I have one at intensity 4, cast it, and copy it I should get two extra turns. Instead the copy raises the intensity of the original. It’s not in any of those zones. Please fix.
8 votes -
Waiting server is soooo long !!!
When I'm waiting more the response of arena instead of playing, it is URGENT to do something.
Really, I can't wait 3 min then plays 2 min.....7 votes -
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?
9 votes -
Game crashes when Pithing Needle is cast
The game hard crashes whenever Pithing Needle is cast
Platform: PC
Steps to reproduce: Cast Pithing Needle12 votes -
Mana Algorythm
Fix Mana Algorythm. Example: 22 lands in a 62 card deck, averaging a land more than 1 out of every 3; yet my initial draw has 1 land... mulligan and again 1 land... the statistical odds for this to occur are very, VERY low. I could understand maybe 2 or 3 times in a year, but it happens every time I play. Mana floods and droughts are very consistent while normal mana flow seems to be a rarity. Also it seems opponents are not randomly assigned, but instead often it seems an opponent is selected that has a deck able…
13 votes -
Daily Deals Not Showing Up
Daily Deals Not Showing Up. Alt-F4 and then reopened game multiple times but still no daily deal. Verified with a friend that there are in fact daily deals today (lands).
26 votes -
Buggy display when side boarding
Have any of you experienced this visual bug during side boarding? I cannot see how many a particular card is. It's annoying when you are playing.
10 votes -
Mistranslation (Perilous Iteration) to Japanese
Mistranslation (Perilous Iteration) to Japanese
From the English version to the Japanese version with "turn's" missing in the translation.
Please fix this as soon as possible, as it is misleading in its effectiveness.
9 votes -
Incorrect game loss due to Inactivity on opponent's infinite combo
I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.10 votes -
Claiming XP from mail does not render any XP gained
Retrieving the XP from the "Happy Holidays!" mail did not apply the 1000XP to my account. Or, it did not apply to the current set mastery.
7 votes
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