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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15592 results found

  1. crash when hitting play button

    When I click on the Play button (main screen), the client crashes (crash report enclosed).

    8 votes

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  2. Default Basic Land

    Please allow us to preset the selection of a particular art of basic land for deck building, it's has been 'coming soon' for a very long time now.

    Thanks

    35 votes

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  3. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Friendly brawl bug

    Bug occurs when trying to do a friendly historic brawl battle, one player is able to challenge the other to a friendly brawl with no problem, choose the settings,, then choose their historic deck, however when the friend tries to join the settings change for the friend who joined and it shows up as a standard 60 card battle and you can't choose your historic brawl deck or any decks that arent 60 cards, also the game still allows you to "attempt" to play when both players have chosen a deck but brings up an error stating that the settings…

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. direct challenge with brawl and friendly brawl doesn't work.

    While direct challenging a friend we are unable to select brawl or friendly brawl decks. Either one of us can select Friendly Brawl as the game mode, but the other gets a sixty card game invite and can't select a brawl deck.

    55 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Make Bot Match All Access

    Players should be allowed to use any deck in bot match, even if they do not own all the cards in the deck. This would allow players (especially new players) to experiment with new decks without having to first expend their already very limited wildcards, and since bot match is inherently solo-only, this change would not interfere with other players' experience. Thank you very much.

    13 votes

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  7. Ignoring customers, QOL and Economy issues

    A portion of the player base, myself included, still feel ignored over recent trend of activity. Rather than addressing known bugs, arena economy concerns, alchemy concerns etc….you decided to ignore and move on to add new stuff instead. Can you address the **** economy? Sufficient and more comparable rewards(decathlon rewards for cost was a joke) and vault replacement? Parallax cards not generating parallax tokens? Pioneer/anthology plans, or lack thereof? Daily “deals” being very meager and weak? Eternal format intentions? Hand smoothing algorithm(shuffler is fine) concerns? Bugs? Like literally anything!!! I understand the importance of growing a customer base, but ignoring…

    6 votes

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  8. going second

    10 times in a row I have to go second in the game, after a victory 5 or more times I go second, this is ridiculous.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. freezing

    sick to death of Arena freezing on me, having to ctrl alt del then the game restarting with me losing a turn. It is happening twice daily before I decide I have had enough and stop playing. You need to get your act together MTGA is ceasing to be an enjoyable play experience.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Opponent's Timer Not Expiring

    I encountered a bug tonight where my opponent's timer ran out while deciding whether or not to keep their hand. I waited until the timer 'rope' appeared and then until it reached it's end, instead of resulting in a loss for them the timer remained sparkling at it's end. I left the game open for a few minutes and nothing happened; when I closed and re-opened the game I had received an additional loss in my draft (Arena Cube Best of One). Attached is a screenshot of a video I took. I'm happy to send the full video via email,…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 16 lands in a row

    72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game crashes cause it feels like it

    Finish a match - game crashes
    Finish a new deck - game crashes
    Complete a daily challenge - game crashes
    I PLAYED A CARD - game crashes
    I start the app again after it crashes - game crashes

    Everytime i play this game on mobile, i basically have to plan for the time in between matches to close and restart it. No clue on a suggestion of how to fix this bug, probably my fault right?

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Alchemy what garbage.

    FIX the shuffler.

    Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)

    Get rid of those bs Arena cards.

    Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.

    The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."

    27 votes

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  14. Bad shuffling at start

    My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. emotes

    Emotes not work, and i pay for that!

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Pact of negation, No priority bug

    There's no priority to pact of negation's delayed trigger.

    I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Use alchemy to remove infinite combos.

    Honestly I think Alchemy has the potential to help rebalance this game. (note: way to many players just play youtube copycat decks)

    I would like to ask you look into infinite combos. One of them being the use of "exquisite blood" to create a repeated one damage death.

    10 votes

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  18. Hit Cancel Just Prior to Game Spawn, Registered as Loss

    I clicked "play," then hit the cancel button just prior to a game spawning. The game briefly showed "waiting for opponent," as if a game was about to spawn, but then returned me to the main menu without starting a game. However, when I entered the event menu, it showed a loss, as if the game had been conceded. I restarted the game to see if this was a visual bug but it still showed as a loss.

    23 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    207 votes

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  20. 18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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