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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15425 results found

  1. Claim all mastery orbs at once

    Can you please implement a feature to allow users to redeem all the mastery orbs at the same time? Or add a way to cancel the animation. It is honestly the most painful part about your mastery passes. It's something I actively do not look forward to doing. But I still do use them as the value loss for not using them is even more painful. It feels incredibly time consuming to be sitting there for 2-3min slowly claiming each one at the end of the season.

    5 votes

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  2. Game client does not close on exit.

    When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.

    20 votes

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  3. Support M1 (apple silicon) on macOS

    Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.

    23 votes

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  4. 10 votes

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    1 comment  ·  Store  ·  Admin →
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  5. Stop

    Stop giving us 20 gems in the rare or mythic slot. It is the only reason you want a pack to begin with and a rare or mythic is worth far far far more than 20 gems. It feels like we are being intentionally scammed. Just stop.

    6 votes

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  6. Please fix your matchmaking

    Your matchmaker is constantly making me play a mirror match. Nine games out of ten will have at least one card in common with my deck. This makes for stale matches, especially when playing a control deck. Please make the match maker random!

    6 votes

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  7. Concede on the sideboard screen

    My opponent concedes as they say it was a bad matchup, goes to sideboard and concedes the whole match there and I just get 1 step in the ladder.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Collected company

    Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.

    16 votes

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  9. Log in loop bug

    I am on Chromebook logging in through GeForce now ...so platform is windows. It starts to log in. Gets to "initializing localization database" then goes back to log in screen.
    I have tried to use incorrect password and it is giving "incorrect user/password message" So is communicating with your server.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Black screen with cursor

    Black screen with cursor again!
    Why does this issue happen every update?

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Card Style Applies in Deck Editor, Not in Game

    I bought the card style recently for Narfi, Betrayer King. The alternate card style appears in my deck editor but not when actually playing the game on the battlefield.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Unfair function of Scurry Oak deck

    Why I can create 5000 squirrels with my Scurry Oak deck?

    I don't break any rule of game doing it, but when the number of squirrels is 40-50, my countdown timer starts and I lose my time.

    Other decks can do his "magic" but this deck can't. WHY!!!!???

    It's not fair.

    IT'S NOT FAIR!!!!

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Didn't recieve Mythic Wildcard when purchasing Mastery pass

    I purchased the mastery pass with 3400 gems, and i should have received, among other prizes, 4 mythic wildcards.
    I received all of the other prices, but not the mythic wildcards.

    7 votes

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    2 comments  ·  Store  ·  Admin →
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  14. Unable to cast instant fortelled card in response to spell

    Please see attached video:

    https://youtu.be/w599lfjxrCA

    There was nothing that should have prevented me from casting this card in response to his spell on the stack. I had priority, it was an instant, cast during my end step, and I had the mana available to cast it.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Solutions to combat stalling / roping?

    Does WotC actually do anything about players who stall / rope games anymore? Reading the forums, it seems like they cracked down on it once 3 years ago, but no longer take active measures against it.

    I suggest adding a rope under the profile tab that gets shorter each time your account is reported for roping, and once your rope runs out, your account is banned. That way people know their are real consequences for their actions, and that WotC takes player conduct seriously.

    51 votes

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  16. Game Loss due to Opponent Combo off

    Game timed out for me while opponent combo’ed off, lost when it went to my turn see linked video. I had zero response was on auto pass for opponents turn, timer started timing out for me, opponent finishes combo and turn my turn starts and I can’t respond to anything game auto selects demonic pact trigger targeting myself.

    https://cdn.discordapp.com/attachments/690615101321117806/900944404938887238/video0.mp4

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Game freezes

    Game freezes while playing mid match on mobile device. Have to shut down and reload, it then changes my avatar to a random figure and all emotes and messages are blanked out.

    34 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Mac client won't run unless started from Epic Game launcher

    Ever since the last update, when I attempt to run the Arena app directly, it starts up as a black screen and shows the Arena cursor, but then never loads the game. The only way I can launch the game is by running Epic Games and then launching from there and the game will start and run normally. This DOES NOT occur on my other Intel based MacBook Pro, where everything is running fine.

    I've attached screenshots and my log file.

    11 votes

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  19. PLEASE Add Ranked Version of Brawl!

    We need a ranked version for Brawl format. Everyone I've spoken to that plays MTG arena and at my local shop is lobbying for it. It would give players an opportunity to play a more similar format to Commander rather than the vanilla, standard format meta games. It would also add revenue for Wizards as you would gain a bigger player base. Win - win for everyone, please consider!

    8 votes

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  20. Permanent Phantom Draft

    Create a permanent 'Phantom Draft' (aka, you dont keep the cards) that runs 1000 gold per draft with same 'break even' rewards that you have now.

    Reasons Why Below:

    This is simply to allow players who love to draft the chance to do so at least once a day via free gold.

    Drafting is one of the, if not THE, most fun format of magic. But due to it's high cost of entry, is significantly underplayed. Especially on Arena where most players are free to play players.

    As it stands, your current mythic limited rankings is less "who is the…

    9 votes

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