MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. 10+ opponent open hand

    I was playing the quick draft of kaldheim and my opponent start with 10+ open hand.

    At the begining, the server disconnect for no reason. After I reconnect in few second, the game shows me my opponent start with about 10 cards (I lost my count).
    I don't know it just display problem or he/she played with 10+ card. Please check the log!

    thanks,
    Langlangago

    2 votes

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  2. Immersturm Predator doesn't get a a counter

    Platform is PC.

    I attacked with Immersturm Predator my opponent and targeted their "Cling To Dust" that was in their graveyard and exiled it, but the Predator did not get the +1/1 counter. Opponent was also tapped out so it did not "fizzle" or anything like that.

    6 votes

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  3. Sarulf, realm eater

    I was playing in limited and oponent has Sarulf. It get a +1/+1 counter everytime I did something: crew, cast a card,... In fact, I have just 1 card in graveyard and it has 7 counter!

    I lost becuase of this.

    Spanish Windows 10

    4 votes

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  4. The following cards are horrible and making the game no fun.

    FYNN THE FANGBEARER. Common guys, a cost of 2 and 2 poison counters!! All you see are low cost deathtouch decks. Not fun at all. Maybe one Poison counter and a summon cost of 5. RAINDANE GOD OF THE WORTHY cost of three is ridiculous. RIGHTOUS VALKRIE this card should be banned outright everytime see it and its alot. I just leave the computer and make my opponent wait until all the timers are gone for putting this incredibly overpowered cheesy card in their decks. YOU guys can do better. please ban, fix, up the cost, or make them multicolored…

    2 votes

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  5. your game sucks. you make ****** cards that aren't fun

    not fun. the list of cards that are not fun is too long. you need to **** can the whole staff and start over. grow up.

    2 votes

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  6. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    3 votes

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  7. Russian Translation Issue

    when changing the language from Russian to English, the title remains in Russian

    1 vote

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  8. Game breaking bug with spec lands

    It seems to be only with special lands. There's been no real rhyme or reason besides when I have 5 or more lands (either special lands or regular). But the land will glitch into the middle of the play field (as depicted) and won't seem to activate as being in play until the end of the turn. During this game was the worse I've seen it as it affected 1. Paying for things and 2. Seemed to but the game out so bad that I couldn't see what was being played, couldn't play anything, couldn't take any actions during anyone's…

    1 vote

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  9. 1 vote

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  10. game does not boot "Retrieving asset manifest" message

    I am a mac user and am currently unable to play. whenever I boot the game, i immediately see the message "Retrieving asset manifest" then the game never loads. Nothing happens.

    4 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Kaldheim Mastery Pass level 30 - Missing Orb Icon

    Level 30 of the Kaldheim mastery pass reads: "1 set mastery orb & 4x surtland elementalist," however the icon in the strip only shows the elementalist.

    The rewards did include the orb, however.

    1 vote

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  12. Mythos of Brokkos effect bug

    Mythos of Brokkos effect apparently doesn't work properly with a single dual-sided creature/enchantment card in the graveyard.

    1. Give us the steps to reproduce the bug

    -- activate Mythos of Brokkos with only Esika, God of the Tree in the graveyard

    1. Note which platform you’re using (PC, Mac)

    -- PC

    1. Enter the actual results you’re experiencing

    -- Mythos of Brokkos (and mana) is spent, but the effect doesn't happen

    1. Enter the expected results of the feature

    -- to return Esika, God of the Tree from the graveyard to my hand

    2 votes

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  13. Sealed Arena Open timer

    Edit: though there may not be a choice in order to get the event done in time? Maybe just a clearer indicator? Call attention to the time limit somewhere? I didn't see the details anywhere. But I think it only really happened because my deck didn't have enough power.

    Ended up playing defense in a board lockdown until my opponent decked themselves first game. Really brutal to play my first Day 2 and only find out it is a match timer and not a game timer when it makes the 5 second countdown noise in game 2. Explains why my…

    1 vote

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  14. Ugin is OP - BAN

    Ugin is OP - BAN

    25 votes

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  15. Runic Crown PT/BR translation issue

    Fazendo um Draft Premium KALDHEIM com o arena em idioma PT/BR escolhi a carta Coroa Rúnica, que tem um trecho que diz ..." Quando Coroa Rúnica entra no campo de batalha, você pode procurar no seu cemitério, na sua mão e/ou no seu cemitério um card de Runa...", agora jogando com o arena em idioma EN o texto da carta muda para ..." When Runed Crown enters the battlefield, you may search your library, hand, and/or graveyard for a Rune..."

    1 vote

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  16. the first iroan games card

    the first iroan games card..played first rule, then turn came back to me did not play second rule of, put three +1/+1 counters on target creature you control. we went 3 0r 4 rounds and it did not play....so needless to say i lost because of this incident

    4 votes

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  17. Arena Mobile Targeting Attached Permanents bug

    I have encountered a consistent error on the mobile platform where I am unable to target a permanent that is attached to another permanent. It occurs when I try to enchant and equipment on a creature with a Rune enchantment and most frequently happens when I attempt to activate Akiri, Fearless Voyager's ability to unequip an equipment. It only moves the card side to side as if you were expanding it, it won't allow you to actually select it. It seems that exiting the app and reloading occasionally fixes it, however I tend to time out before I am able…

    5 votes

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  18. Halvar Rework

    Please ask if we intend to use Halvars start of combat ability before forcing us to pick targets. It feels terrible to be forced to choose an equip, and a creature, every Combat step.

    11 votes

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  19. Give wild cards as a price

    Give wild cards as a price, that simple.
    You give random useless card as a price in events and that don't help to set rotation of for new player.

    1 vote

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  20. Demonic Gifts Portuguese Translation Issue

    Opponent cast a Demonic Gifts on his Grim Draugr as it was targeted by a Tundra Fumarole. The creature died and come into play untapped instead of tapped. The card reads "Até o final do turno, a criatura alvo recebe +2/+0 e ganha “Quando esta criatura morrer, devolva-a ao campo de batalha virada sob o controle de seu dono”, which means the creature would enter the battlefield tapped.

    6 votes

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