MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Mute button simply doesn't work.

    Had several games where people spam click emotes like "your go", "good game", and "nice!". It's tilting when you hit mute so you don't have to see it, and then it just keeps going. Idk what the problem is but it's happened several times.

    3 votes

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  2. Store Bug

    Right now all the packs are in the store for either 500 gold or 100 gems each, and when you click to purchase and then confirm, it makes the confirmation noise but nothing happens. No purchase is completed

    1 vote

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  3. Portrait Mode

    Hey MTG App dev team!
    I'm hoping that development for the app is in its early enough stages that my suggestion here will have some weight to it, and give a bit of pause. Because I really care about what I'm gonna write here, and I believe y'all can deliver. You're the only ones that can deliver at this point. It's something that no other major "card game" app dev/publisher has done.

    One handed. Portrait oriented. Gameplay.

    Now, hold up, before you leave, let me explain:

    You don't have to scrap the landscape functionality, of course... but having the option,…

    1 vote

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  4. Improving Emergent Ultimatum's window

    When an opponent casts Emergent Ultimatum, the window has me to select 1 card to deny casting. As one be strongly conscious of 2 cards with "opponent casts and I will not lose immediately", the window sometimes prompts mistake.
    It will be better if Emergent Ultimatmu have me to separate "2 cards to allow casting" and "1 card to deny casting", similarly to Atris, Oracle of Half-Truths.

    1 vote

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  5. seb mkinnon

    After receiving the code for the Seb McKinnon Art Series Secret Lair Sleeve and unlocking it I've noticed that the art is quite off-center on the card back. Some of the art is croped on one side while on the other side it looks ok.

    1 vote

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  6. auto mana selection

    playing boros. no red cards in hand, but mana selector chose to leave 1 open red mana instead of a white i could have used to cast one of my 3 white spells

    3 votes

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  7. 2 votes

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  8. Tyrite Sanctum Secondary Ability Broken

    Tyrite Sanctum's secondary ability is to put an indestructible counter on target God. It's First ability is to turn target legendary creature into a god in addition to its other types. I targeted Callaphe, Beloved of the Sea legendary enchantment creature for the first ability, turning her in to a God. Then targeted her to give her for the secondary ability, an indestructible counter. Once you use the secondary ability, Tyrite Sanctum is sacrificed. I made these moves and Callaphe did NOT receive an Indestructible counter.

    5 votes

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  9. No opening hand. Game softlocks

    I enter a match, and the board loads and music plays, but no cards, no avatars, and no timing out. Waited for over 5 minutes, but it just stays like the screenshot until I force quit. Playing on Windows. Happened twice in a row. Deck building and the store were working fine.

    7 votes

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  10. Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result

    Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result

    [87305] <<<<<<<<<< ZoneChange of type Sacrifice for ["Hagi Mob" InstanceId:274, GrpId:75183] ("Hagi Mob") had Instigator 262 ("Hagi Mob").
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)…

    2 votes

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  11. Remove banned cards from Brawl

    Brawl is supposed to be limited to cards available in standard. This is directly from wizards' page announcing brawl:
    Each player's deck is exactly 60 cards. Other than basic lands, no card may appear in a deck more than once. Each card must be legal in the Standard format; cards banned in the Standard format can't be played in the Brawl variant.
    Cards banned in the standard format can't be played in the Brawl variant.
    ...
    And yet Uro, even after being banned in EVERY format, remains available in MTG Arena Brawl.

    Uro is in nearly every deck containing simic…

    5 votes

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  12. Graphics settings on Android app

    The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.

    2 votes

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  13. Historic Play Mode

    Now that we have a pool big enough for historic variety, would love to see a Historic Play Mode introduced in a new patch! I sometimes want to play janked historic decks, but have no way of doing so and forced to play Historic Ranked...

    1 vote

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  14. New Solo gameplay mode

    Introduce a solo gameplay mode to MTGA similar to what Hearthstone has with its "Solo Adventures".
    Basically the puzzles of the colour challenge but more difficult and on a grander scale with storytelling involved.

    This would be a great way for players to enjoy the lore of MTG and provide a fun game mode for solo gamer's and anyone who wants to play offline on mobile. You could have exclusive sleeves and cosmetics to go with it once completed.
    I would buy this.

    4 votes

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  15. Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules

    In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.

    8 votes

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  16. Emoji, Emoticons, Kaomoji and character recognition in Deck names

    Thank you for including at least basic smiley emoji support in Deck names. Please expand character recognition for Kaomoji support from the Microsoft Windows Emoji Panel

    2 votes

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  17. Display Land Colors

    If many lands are in play they get pretty small and it's hard to tell the difference between e.g. a black/green or blue/black duo land. For Shimmerdrift Veil it's impossible to see the chosen color without hovering. To help with this, I suggest putting small icons above lands to show which kind of mana the land procues. Having the icons in addition to colors makes it easier to see which mana can be produced on monitors with low contrast and for color blind people. Thanks in advance :)

    4 votes

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  18. Imporved Search function & Organize Sleeve Collection

    I have two suggestions I think would be a solid addition to the client.

    First, and most important. There is no way currently in the client to search for keywords based on mechanics that use only a symbol. For example, the energy mechanic cannot be search and filtered through what is currently available in the client. This makes deck building tedious and difficult. Myself as well as others would prefer to either add the symbol in as a filter option or associate the symbol to the keyword it is referring to.

    Second is more for cosmetic reasons. I have a…

    4 votes

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  19. Android app hangs with many creatures

    If I'm playing a heavy mutate deck, too many creatures will cause the app to hang and I lose the game. Scute Swarm, Migratory Greathorn, and Auspicious Starrix. With enough land in play, I've generated 150 creatures in one turn. Unfortunately, the Android app can't seem to handle that many, it hangs my turn, and I lose the game.

    2 votes

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  20. Unable to purchase Gems - We've gotten totally lost...

    This is a defect. Steps to repro:

    1. Open application
    2. Log in
    3. Navigate to the Store
    4. Select any item to purchase

    Actual Result:

    The system displays the message: "Waiting for Server..." then an error appears indicating that "We've totally lost...". In the log file I found the following entry associated with this problem:

    [19249] [ZFBrowser] Error fetching html: {"error":"ERRUNKNOWN","url":"https://secure.xsolla.com/paystation3/?accesstoken=REDACTED

    I'm not able to even reach the store page provided by Xsolla

    Expected Result:

    The use is able to reach the Store page and to purchase item(s)

    System info:

    Windows 10 64 bit
    Time: GMT+1 07:39

    7 votes

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    1 comment  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →

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