MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24185 results found
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À court de cartes trop tôt
Les cartes de mon decks ont disparu pendant ma partie après la dernière mise a jour.
Mon logiciel Untapped me dit qu'il me reste des cartes mes elles ne sont pas dans mon deck.Je perd donc par manque de cartes
1 vote -
iPhone getting hot and using lots of battery
Since the brothers war update my iPhone 14 Pro Max is getting very hot and using lots of battery while playing. I’ve uninstalled and reinstalled the app and it’s still happening. I’m also on the latest iOS version. This is new since the latest update.
29 votes -
Bug
I can´t see my cards after Brothers War update.
All text and numbers have dissapear.
What I have to do to fix it?1 vote -
Golden pack track works incorrectly with pre release packs
Golden pack progression works incorrectly with pre-release packs
Steps to reproduce
Redeem pre release promo code
Go to packs
Click Open all packs
ER golden pack track is progressed to reflect that 6 packs are opened
AR golden pack track progress shows only one pack opened9 votes -
urza powerstone prodigy
In a premiere draft, I was not able to activate Urza Powerstone Prodigy's ability on any of my opponent's turns, even with open mana. Was on IOS.
2 votes -
Cannot update decks without triggering a disconnection after Brother's war update
Whenever I try to update an existing deck with new cards (which I can craft, and I could open packs) including the midweek magic sealed deck, after today's update, I lose connection and must both log out and close the mobile app completely before reopening or I cannot connect to the game. The status page says "no incidents reported" I cannot possibly believe that to be the case.
1 vote -
MTGA Launcher Setup Wizard ended
"The MTGA Launcher Setup Wizard ended". The new installer I downloaded on 11/15 at 9:00 PM Eastern time fails.
1 vote -
Lotus Cobra Bug
The new Brothers War patch made it so that the Lotus Cobra landfall trigger is displayed on top of the Lotus Cobra itself when it is on the battlefield.
However, if Lotus Cobra is removed from the battlefield before its landfall ability is resolved, when it does become time for the landfall ability to resolve, the game becomes bugged and the player cannot take any actions.
I think this happens because the lotus cobra landfall ability needs to be displayed on top of the existing lotus cobra on the battlefield, but if that lotus cobra is removed, there is no…
11 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
15 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
5 votes -
Brother's war update, Blanks
Some crucial infos are blank during games, including card names, P/T of creatures, lifepoints, amount of copies when sideboarding, amount of packs left unopened. Pretty much everything aside from mana costs that's supposed to be numbered was a blank. It has happened during the first event I played after uploading, which was a traditional explorer event that cost 750 gems. I'm not going to risk launching another game given these circumstances, and therefore don't have any other screenshots. I think this calls for a refund given the unacceptable conditions in which I had to play
8 votes -
brutal
Brutal Cathars alternate card style has no text on either side. The effects go off and work as they should but with a blank text box its confusing. This appears in all zones, including deck builder
1 vote -
MTG Arena will not open on PC after BRO update
I downloaded the Brothers' War update in order to play Arena on my PC and it wont launch. Gets stuck on the initial black screen with the Arena cursor there on the screen.
3 votes -
Escape to the Wilds Freeze
After the new update, playing Escape to the Wilds, then attempting to play Thran Portal freezes the game, preventing me from playing any cards until I concede
7 votes -
1 vote
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Card Not Loading
I was as not able to see many of the card options that were passed to me. The timer would run down and I would just be assigned whatever cars the system thought I should get
1 vote -
Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.
Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.
Really ridiculous when the other player noticed and exploited it, I don’t want rude negative feedback or unnecessary suggestions.1 vote -
Stone Brain
Stone Brain doesn’t allow player to name a card, rendering it useless. I’ve lost a Bo3 ranked game because of this… :(
65 votes -
Retro Artifact Distribution Improvement
The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war
The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…
2 votes -
Buying multiple packs at a time gives no progress towards gold packs
When I logged in to get my Brother's War packs, I bought 2x15 packs with gold and didn't get any progress towards gold packs. I bought 1x pack with gold and it gave me progress toward a gold pack. I am missing 30x progress towards gold packs (3 gold packs), please remedy.
5 votes
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