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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23985 results found

  1. Can't finish tutorial event

    1.   I guess you would have to create an account before 2022 when this specific event ended and then update the game to the current build
      
    2.   PC and Android same problem  
      
    3.   I cannot finish the tutorial event and it just sits in my quest bar
      
    4.   I should be able to finish this and move on
      
    5.   I will post pictures below
      
    6.  There is no workaround
      

    Whenever I try to complete this even it just says Network Error Unable to Join Event Please try again later. It would be cool to get the rewards and gold but at this point I would just…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Tamiyo, Collector of Tales +1 crashes game

    When I try to +1 Tamiyo, Collector of Tales, my game crashes. Then, after I restart and get back in the game I was playing, I can'not cast card from my graveyard, (I was playing a Muldrotha the Gravetide deck). I event tried using Nissa of Shadowed Boughs -5 and it didn't let me choose anything, she just lost the loyalty.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Nerf red in alchemy

    Red in Alchemy needs to be nerfed. It's totaly annoying everyone is playing Goblins, then fire and steal my creatures: thats all.....Totaly OP! And it makes no fun, everyone is playing red. Where is the diversity? There is No space to play beautiful combos.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. damage bug on target creature with ward

    was playing a attacking with a 4/4 into a 2/2 and a 5/5 with ward 2 killed the 2/2 whidout ward and did 2 damage to the 575 then targeted the damaged 5/5 with a lacerate flesh and did 4 damage leaving the creature alive at 1 hp (as in hadnt taken any damage before

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Combo error

    Combo play is hindered by an inefficient user interface. The game has to think too hard about user inputs and has a hard time displaying and reacting to large boardstates and hand sizes(any amount longer than the screen and greater than about 15 respectively). This makes cards like Chulane teller of tales and Peer into the Abyss either difficult to use, or usable in a way that wouldn’t be feasible in paper play(casting peer into the abyss on your opponent so that they time out and lose the game without being able to make plays. Moving the interactable pieces on…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. wandering emperor not being activated

    My opponent caused my wandering emperor flash ability to not be activated by casting multiple instant speed

    4 votes

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  7. 2 votes

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  8. Bug/ Crawling Infestation

    Bug/ Crawling Infestation
    Crawling Infestation did not proc on death of token creature. game did not recognize token creature hitting graveyard upon death trigger. Creature tokens are exiled after they are put in the graveyard not right when they die, they do hit the graveyard and will proc any graveyard triggers according to MTG rules.

    The second line of Crawling Infestation says:

    "Whenever one or more creature cards are put into your graveyard from anywhere during your turn, create a 1/1 green Insect creature token. This ability triggers only once each turn."

    if you haven't already created one this turn…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game freezing during matches

    In most gameplay modes and sometimes logging in my game will just freeze sometimes its noticeable but other times I wont notice it and realize my mistake when the timer doesn't show up. Whats also weird is the games music will keep playing making it harder to notice, the only way to get it "fixed" is to close the app completely and reboot and even connected to wifi the loading time back into a match is random it seems and almost always I'll use all my time outs even when I have all 3, my turn is skipped, or if…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Please, separate extra products from the core ones in the Set Collection tracker!

    The new Set Collection page is great to keep track of our collection, but it's frustrating to see that sets for which I have acquired all the cards are marked as not complete because I didn't craft their extra products (usually cards printed in paper for Starter Decks), unotainable from regular packs. Can those items be listed somewhere else or, at least, not to be accounted for the collection progress of a set? Thank you.

    1 vote

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  11. Graveyard trespasser

    Graveyard Trespasser has a bug in the Arena. It has a Ward - Discard a card. I needed to get rid of it and I had two cards in my hand. A Lightning Surge and a land. I couldn’t discard my land card in response to its Ward even though there is no such a limitation written on the card.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. cards are just absolutely overpowered

    heres a suggestion...fire every single person involved in creating recently new cards then punch them in the throat repeatedly then slap yourselves for approving it through...1 game guy just pulls out a "all creatures gain hexproof and gain two counters each turn" next game same thing cant do nothing....next game dude literally played 7 turns straight skipping mine no max hand size he played for 15 minutes im just watching the whole time...MTG has literally become the opposite of fun and i will no longer play or support it and even make a literal effort to make it known to…

    1 vote

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  13. Chaos draft anniversary event Bug hid picks and wouldn't allow selection during first pack

    Description. entered a draft. Got a "waiting for server" spinner long enough to where I reinstated the game. when I got in it auto selected a land; fine. Howerer as the game showed me getting passed packs the screen still said "waiting for player to pass" exited and restarted game multiple times until bug went away but missed almost the entire first pack of picks. Requesting refund as all other aspects of my gameplay were normal that day indicating server side error.

    1 vote

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  14. Enlist - Coalition Skyknight + Mesa Cavalier + Benalish Sleeper

    Hello, I spent my entire turn trying to enlist the creature, and found it extremely unintuitive and frustrating to figure out. I wanted to attack with both fliers and enlist the non flying creature. The order should be - click enlist, select the enlisted creature, and select the other attacking flier. Instead, it was impossible to figure out what would actually happen without moving to the next stage of combat! There's no information on what would happen next, and no way to figure out if I'm doing this correctly. As a result I attacked with a creature which was chump…

    1 vote

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  15. Switching between cellular data and wi-fi causes disconnects

    Steps to reproduce the bug: Start the game while connected to wi-fi. Disconnect from wi-fi (by moving out of range off turning it off) so you’re using cellular data instead. Navigate to any other tab in the lobby or try to continue the match you’re in. You’ll be left with a “Waiting for Server…” and a spinner until you get an error message depending on where you’re at in the app. A restart fixes everything. And the same issue occurs if you start out using cellular data and the connects to wi-fi.
    Platform: iOS
    Expected result: Seamless transition between cellular…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Stuck at black screen after restarting arena after game freeze

    Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
    Platform: iOS
    Expected result: End up in the game lobby

    5 votes

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  17. Oversized hand issue

    If your hand gets too big, you basically lose the ability to accurately see anything in your hand, as there’s no scroll wheel search bar or anything, the cards just pile over each other (I don’t know about desktop, I’m referring to mobile). Someone just used peer into the abyss on me while I had about 190 cards in my deck, causing my hand size to go up to a touch under 100 cards. I was unable to put anything down because I couldn’t see anything in my hand. You should add an effect similar to the one used when…

    1 vote

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  18. Dragon Pulsfire countered by destabilizing?! (but not by hexproof and sacrifice, etc.)

    Dragon Pulsfire looses effect when creature target gets destabilized.
    When Creature gets hexproof the effect still does dmg to player, but it does not, when creature is destabilized. Please repair failur.

    1 vote

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  19. QoL: Nyx Owl pet makes a long annoying sound before entering the match

    QoL: Nyx Owl pet makes a long annoying sound before entering the match

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Midweek Magic: Singleton

    Midweek Magic: Singleton gave me a rare card (Brutal Cathar) as reward, which I already had 4x of.

    2 votes

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