MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16610 results found
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Colour challenge bug
Completed the colour challenge except against Chandra Naalar. On the very last battle when I try to start the battle it says “network error unable to join event. Please try again later” no problem joining standard matches. Because of this cannot clear the colour challenge
27 votes -
Android Crashes Constantly
The Arena app crashes every 15 minutes or so. It's been doing this since the August 24th update. Please look into this. This is not a connection issue or a broken phone. The app crashes randomly no matter what. Please don't dismiss this as if the problem is a bad internet connection or a **** phone. If the problem was on my end, I would have fixed it instead of posting here. I promise, I checked and double checked my end.
Thanks,
NickP.S.
I love the Crimson Vow backgrounds. They're beautiful.
10 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
interaction between Thalia and foretell spells is bugged
Interaction between Thalia and foretell spells is bugged - adding extreme cost and making them unplayable.
Foretell usage is you pay (2) in one turn and allowing you to cast it later for its foretell cost. In this case, doomskar (pic attached).
However once the spell is exiled, and thalia is in play, its forcing you to pay the foretold spell for its full cost +(1), instead of the foretell cost +(1)
So Doomskar goes from costing 1ww to costing 2ww if foretold, however its asking to pay 4ww
This has cost me a few games, although i do not…
5 votes -
bug reporting button should not be hidden
You should not hide the Creat New Post button on your bug reporting webpage. It is not user-friendly to hide the button that is the main function of the page by default. If anything, the first thing on the page should be Create New Post. At the very least, you should state that user should "search for existing post to create a new post"
A bug reporting page should be easily navigated for your own company's sake. I had to go search on the internet how to report a bug to even find the button to report a bug. This…
6 votes -
Daily Wins inaccurate after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.9 votes -
Daily Win Count wrong after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.5 votes -
Mark/Remember Players
I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.
I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…
11 votes -
Stensia Uprising skill does not activate
Stensia Uprising skill does not activate when you have 13 permanents or more
8 votes -
Auto-tapper
Auto tapper decide to tap my 2 Faceless Havens, leaving 2 Treasure tokens un-used. Because of this, instead of swinging for the win, I couldn't win and was dead on the swingback.
13 votes -
Scurry Oak & Heliod, Sun-Crowned Combo Timer
For decks using the Scurry Oak, some life gain creature (typically Prosperous Inn-Keeper, Soul Warden, or Famished Paladin with some kind of enchantment or attached), and Heliod, Sun-Crowned, when they start their combo they are allowed to take as long as they wish to continuously make tokens and gain life. Rarely ever does their timer even start to count down, meaning that, if they wish, they could simply stall the game for as long as they see fit to keep re-activating their combo. Please institute some sort of player overall turn timer, or some timer trigger for how long someone…
36 votes -
Resolution Bug
Resolution Bug on Mac OS
44 votes -
Mac OS Screen Resolution
The "Resolution" setting only has one option in Windowed or Fullscreen mode. Part of the board is cut off (see Graveyard Cut Off) because the game display ratio is wider than my monitor ratio and it's being zoomed-in to fill vertically.
121 votes -
Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
20 votes -
Resolution on MacBook
After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)
21 votes -
creepy puppeteer trigger not firing when enchanted
When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.
13 votes -
Gold not
Not receiving gold for dailies.
My gold total has not been increasing despite completing my dailies.
24 votes -
Can not sacrifice ollenbock escort during combat
Playing on iOS iPad
Premier draft
Opponent attacks, I declare blockers, ollenbock escort and another creature. Before damage I want to sac the ollenbock escort to pump the other creature. I am not given the option to sac the ollenbock escort and both my creatures die.42 votes -
Resolution on Mac after last update
Have resolution problem after last update. Before that didin't have any issues
I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(53 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…36 votes
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