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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24039 results found

  1. Raiders wake issue with eot effect

    Raiders wake eot effect is not working in mtg 30 draft event.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Loaded a deck I never had in my collection when playing Historic ranked

    Went to Play a ranked match in Historic (trying to get into top 250 before the season ends) and have been playing a mono black deck. The match loaded and I had a RB deck that I had never made or had in my collection.

    1 vote

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  3. Cant Challenge Player

    Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. freeze

    Freeze during at the end of a draft match, I could have win by counter an Instant...

    How do I get "justice" of it ? T_T

    2 votes

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  5. Decks missing after 10/27 update

    Users reporting decks missing after 10/27 update. This includes precon/starter decks. These will not show with no filters selected.

    2 votes

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  6. helm of the host Japanese translation

    The effect that should be displayed with the following text is

    At the beginning of combat on your turn, create a token that's a copy of equipped creature, except the token isn't legendary if equipped creature is legendary. That token gains haste.

    As it was displayed in the text below

    At the beginning of combat on your turn, create a token that's a copy of equipped creature, except if equipped creature is legendary, that token isn't legendary. That token gains haste.

    Therefore, it was recognized that it would have no effect even if it was equipped on a non-legendary creature,…

    1 vote

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  7. Secret Lair Expansion

    Now then, this is a suggestion for Secret Lair. Which probably won't get many views but either way... I for one person like many of the Secret Lair Art's and cards that are being added. But I feel like their's a gap when that stop from many enjoying them to a certain extent. For me it's that my family doesn't approve of Magic so I'm a solo fan in my family limited to playing online. Which is were the suggestion comes in, to add Secret Lair to MTG Arena and Online. Mainly to recycle older set's that aren't featured in…

    1 vote

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  8. Missing cards

    Hi I am writing to you because I realized some really strange things I start from the first which is the most important. I am missing cards on the game that I am quite sure I have drafted or I often have wild cards to play them, it is not possible that one devotes so much time and money to make a collection and then find that the cards disappear please solve. There are constant bugs from the phone you can't play well I have an iphon 13 I don't think it's a good phone ... Then in the drafts…

    2 votes

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  9. Incorrect card name display

    After purchasing the Dominaria United card style, the card name is not displayed correctly. I checked the store for unpurchased card styles and they are as well.

    2 votes

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  10. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 多勢の兜の日本語テキスト

    多勢の兜の日本語テキストが

    装備しているクリーチャーが伝説であっても

    となるべき部分が

    装備しているクリーチャーが伝説であるなら

    となっている

    2 votes

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  12. Latest installer hacked?

    After installing via MTGAinstaller.exe, half of the files I kept on my desktop were GONE, permanently deleted.

    Very strange, but correlation doesn't mean causation, so I searched for the latest MSI installer. This is the link.

    https://mtgarena-support.wizards.com/hc/en-us/articles/4402583467156-Installing-through-the-Windows-Installer-Package-MSI-

    To my surprise, I still received an error saying it was NOT the latest file, because even after years of not playing MTG, YOU STILL DON'T EVEN BOTHER TO UPDATE THE LINK FOR THE LATEST MSI INSTALLER.

    So I searched google and found THIS link:

    https://mtgarena.downloads.wizards.com/Live/Windows32/version

    Which, if correct, should be the (for real this time) latest installer. Something very strange again: This…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. [REQUEST] Historic Brawl Banlist Update

    Hi there,
    according to the banlist cards that prevent you for casting or using properly your commander are banned (Drannith Magistrate, Meddling Mage, Runed Halo...), and even if they are removable pieces, they're still annoying.
    But, with new Alchemy set, cards with the "perpetually" ability are way worse then the one in banlist, one of all i think of Patriar's Humiliation that quite a "1manaWinGame" card.
    So please, reconsider the "perpetually" cards to be included in the banlist, at least the very distruptive.
    Thanks in advance if you could take this advice.
    Best regards.

    1 vote

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  14. Stuck on the "waiting for the server" screen during draft

    Hi
    Today I tried the new Magic 30 Mixed-Up premier draft and I was unable to participate during the opening of the first two packs because I was stuck in the "waiting for server screen" for a few minutes. It happened directly after the other players were found, so when the pack-opening should start. I did not know what to do and after some research (which took some more time) I found out that I can restart the client. Then it worked but like I said I came back mid draft and the fun was gone. The bot picked over…

    1 vote

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  15. 1 vote

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  16. Error Updating Data please check your connection in EpicGames on Mac

    I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.

    8 votes

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  17. game crash

    I summoned 280 llanowar elves using an alchemy card and MTGA entirely **** its pants, and just froze in place with the game still running trying to calculate what just happened then it gave up and called a Draw on a match i had won

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Not leveling up in mastery

    I have been stuck at level 19 from emerald to diamond tier. Almost to diamond tier 2 and have not leveled at all. Progress bar is frozen it seems

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. 30th anniversary draft

    I paid to do the 30th Anniversary draft, but when I was supposed to join a table I got the "Connecting to Server" screen.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. unable to report a problem with event on submit request page

    MTG 30 Draft stayed on searching for server after everyone connected for ~5 mins, closed Arena and restarted it to find the draft continued without me for more than the first pack in. I'd like to just report this and ask for a refund of the event or similar, but the request page just refreshes everytime I try it so now I am here

    1 vote

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