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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16614 results found

  1. Endless spawn glitch combo

    Endless loop error:

    card combo: Heliod suncrowned+peaceful innkeeper+scurry oak= infinite life, infinite token spawns, endless loop in game. See my ID’s game log for 20:10 PST today.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. paradox engine still not banned

    you need to start reading these complaints. paradox engine should not be a legal card, ban it immediately.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Fight

    The title of the Japanese explanation of fighting is displayed as "待旦" instead of "格闘".

    5 votes

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  4. Skipped past second main phase in draft

    In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. プレミアムドラフト中に突然の敗北

    日本時間2021年10/11(日)20:20頃。プレミアムドラフト4勝2敗で迎えた7戦目、10ターン程経ったところで突然の爆発と敗北表示が出ました。勿論投了ボタンは押してませんし、コンバット中ではなく、自ターンに返ってきた直後の出来事なのでライフルーズによる敗北もありません。
    対戦相手に勝利条件カードがあったわけでもありませんし、私の場や手札に敗北条件カードがあったわけでもありません。
    優勢な場だっただけに悔しいです。獲得できたはずのジェムと、参加のためのジェム返還は勿論、バグ報告に費やされた手間や時間に対する補償を要求します。

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Alrund's Epiphany disable/shorten animation

    With how frequently the card is played, I find the animation for Alrund's Epiphany a bit much. A loud sharp noise is played with a sudden "explosion" enveloping the screen, which can be compounded if the spell is doubled. This distracts from the game and at least to me, makes the game more unpleasant. (Disabling the SFX fixes only fixes the sound, and also disables a lot of the "simpler" sound effects that help with the feel of the game.)

    More broadly, I'd like it if I could disable card animations entirely, but modifying Epiphany would be greatly appreciated.

    This…

    7 votes

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  7. bosca86 is cheating.

    in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. MTGアリーナを始めようとする人へ注意喚起します

    MTGアリーナはMTGではありません。それどころか、ゲームですらありません。勝敗は全て運営が操作しており、プレイする意味も価値も全くありません。テーブルトップではあり得ない確率が連発しますので、デッキの調整も無意味です。不可思議な土地事故ばかり発生し、低コスト呪文と高コスト呪文は必ず固まって引かされます。デッキ構築努力もプレイングも不正操作の前には何の役にも立ちません。やる前から結果が決まっているので、恐らく世界大会とやらも出来レースなのでしょう。今のウィザーズなら平気でやると思います。ウィザーズはまともな企業ではありません。詐欺企業です。サポートも平然と嘘をつき、都合が悪くなると無視します。はじめからサポートする気など全く無いのでしょう。騙されないで下さい。MTGアリーナで得られるものは信じられないほどのストレスです。それだけです。MTG自体が嫌いになってしまいますので、絶対にやらないで下さい。人生の時間の無駄です。

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  9. "Spectral Adversary" still has a bug.

    There is a bug that the + 1 / + 1 counter does not get on when the phase out is inappropriate due to the ability of "Spectral Adversary".

    6 votes

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  10. Day/Night Bug

    Day was active on my turn. I casted a Nullpriest of Oblivion kicked. A passed turn and it changed to Night on my opponent's turn despite me having casted a spell the turn prior.

    32 votes

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    18 comments  ·  Gameplay  ·  Admin →
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  11. 36 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  12. 750 XP quest gave 500 XP

    I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.

    46 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  13. All of my emotes are gone

    Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!

    17 votes

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  14. Friendly Brawl vs Friends Not Working

    When challenging a friend to a friendly brawl match, my deck says there are 3 invalid cards. It does not say which cards are invalid. Also, if I try to edit the deck from the select deck screen, it shows the deck as standard, not brawl.

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. 9 votes

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  16. ICR rewards from Mastery Pass not received

    I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
    I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.

    21 votes

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  17. Ban or nerf Scute Swarm please

    Am I the only one who doesn’t play scute swarm because it’s way overused. As soon as someone plays it I usually concede otherwise I’ll eventually timeout from the game crashing. Listen, I’m sure it’s loads of fun to see 300+ creatures drop at once but not at the cost of breaking the game. Simply ban the card and make these wizards play a different combo already.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Sparky crashes since this morning

    Sparky crashes ... It freezes when it begin to think with the "hmmm" in the buble ...

    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Sparky crashes since this morning

    Sparky crashes ... It freezes 1/2 the time when it begin to think with the "hmmm" in the bubble ... Conceding is the only way out of the game ... My precious Sparky stats ... hehehe .... THX

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.

    Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.

    18 votes

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