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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23488 results found

  1. Disconnect when entering draft game

    1) Enter a match in my latest Dominaria United Premier Draft
    2) Arena freezes after finding an opponent, but before I can actually see my opponent, make mulligan decisions, and so on.
    3) This assigns me a loss in a game I didn't actually play.
    4) The expected outcome would've been to be able to play the match.

    Logs are attached.

    1 vote

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  2. Traditional Sealed sideboard timer ends early

    Hello,
    In each of my matches in Traditional (best-of-3) Sealed today, the sideboard timer ended over 15 seconds early, starting the match while more than 15 seconds displayed on the sideboard timer.

    All sideboarding changes were then ignored, resulting in much different decks than I intended in each 2nd and 3rd game of the matches.

    Given the difficulty of adjusting your deck on the mobile platform, those 15 seconds are worth a lot!

    2 votes

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  3. Select pile bug on iPad

    Can`t select pile when ultimate Liliana. Same bug on blue Sphinx

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. extinguish the light not gaining life when creature gains indestructible

    I cast extinguish the light on my opponent's 2 drop creature. They cast battle-rage blessing in response to give it indestructible. I did not gain 3 life, even though it reads like the 3 life on extinguish the light is not dependent on the creature getting destroyed, just the the target is 3 cost or less.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Cartas incompatibles

    La nueva carta “sangre exquisita” provoca un bucle infinito cuando se combina con ciertas cartas. Se debería limitar la habilidad.

    2 votes

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  6. Game Froze During Draft

    Game froze during premier draft. Submitting screenshot and log file.

    1 vote

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  7. Anointed Peacekeeper.

    When playing the Anointed Peacekeeper card on mtg arena today, I noticed the 2 mana increase cost did not apply to the card I chose of my opponent. He played it at the regular cost. My Anointed Peacekeeper was on the board at the time still.

    12 votes

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  8. Cards not showing in draft Dominaria

    During draft wrong cards are added to the deck instead of the ones picked up. At the end of the draft the correct cards are in the deck but no way to show them during the draft part

    2 votes

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  9. Match history

    Hi,
    We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.

    3 votes

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  10. Impulse cannot let you stack cards on the bottom of library.

    When playing Impulse, after choosing one card, the rest of them are put to the bottom of library randomly - i.e. player do not have chance to change their order.

    9 votes

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  11. Payment Method Real (BRL)

    Hello,

    I would like to suggest that it was also put as a payment method Real (BRL), today we Brazilians can only buy in dollars in the store, which ends up being very expensive for the Brazilian community.

    1 vote

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  12. Tturg, Spawn of Turg

    Windows, with everything updated / latest firmware

    As my turn started (around turn 6 or 7) Uurg went into its look at top card and discard if you want mechanic.. it showed cards face down and I couldn't drag it, i minimized the popup and it wont go back or progress ... now the game it at a standstill with no ropes or prompts or anything

    the game is not frozen, it is just stuck at this Uurg mechanic that did not play out properly

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug card display during a Premiere Draft

    During my draft, a card became grey and i cannot pick another card. I don't know what happened but at the end i can't have pick an important card for my deck.

    1 vote

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  14. asturz

    im premier draft abgestürzt,verloren. 2 mal nacheinander. :-(

    1 vote

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  15. Won 7-2 at premier draft DMU but prizes were 1800 gems and 5packs(6-2)

    Won 7-2 at premier draft but prizes was 1800 gems and 5packs(6-2).
    I won last match in DMU premier draft, but the prizes were 6-2 one.
    The game log show that I won last match with Boros aggro.

    3 votes

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  16. プレミアムドラフト中に違うカードをピックしたように表示される

    プレミアムドラフト中にパックしたカードと違うカードがピックされたことになっており、自分の操作ミスかと思い別のアプローチでピックを続けたが、デッキ構築のタイミングでは本来選んだはずのカードがピックされていた。
    こんなことがドラフト中に数回ある。
    有償ジェムを使いドラフトに参加したので、何かしらの対応をお願いしたい。
    10回ほどプレミアムドラフトに参加したが、そのうち3回も同じ現象が起きています…。

    iPhoneにてバグ確認

    1 vote

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  17. Shanna, Purifying Blade

    Shanna's lifelink cannot trigger in my Premier Draft Dominria United on my Android device.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. 5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Timeout

    I'm playing against someone in Historic playing Heliod / Scurry Oak combo; he's taking so long putting counters on his scurry oak that not only does he go through his three timers but the game starts taking away mine; THERE WAS NO ACTION I COULD TAKE BUT SIT THERE BUT MY TIMERS WENT TO ZERO! This is beyond obnoxious and needs to be fixed.

    1 vote

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  20. Desconexion y perdida de partida

    2022.19.0.1528.952961

    Con una conexión un poco inestable se pierde la conexión pero al reconectar el juego no continua la partida y me hace perder 3 tiempo extra sin permitirme seguir con mi jugada, obligándome a forzar la detención de la app para Android, al reconectar tenía ya un "loss" en el draft

    2 votes

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