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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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17659 results found

  1. Friendship System

    The Friendship System should be improved so that you can invite people after matches. That gives the possibility to talk about decks you liked, play more together and improve the community this way.

    1 vote

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  2. Sleeve for Belgium (EU Country)

    Hi,
    I'd like to buy card sleeves with the Belgian flag (flag of Belgium - EU country).

    Could you please inform me how and/or when it should be possible ?

    Many thanks in advance !

    Attention: this flag is different from that of Germany (BE vertical - DE horizontal)

    1 vote

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Cast out bug

    I was playing the Azor Control mirror match, but with decks slightly different. Mine is more oriented to Yorion and Omens, and opponent's deck more about the Narset and Memory combo. Opponent plays Cast out and exile my Teferi, Hero of Dominaria. Later in the game he plays Shark Typhoon, i try to catch a counterspell with Azcanta, but instead i get Heliod's Intervention. Shark Typhoon resolves and at the end of his turn i play Heliod's Intervention with X=2 targeting his Cast out and Shark Typhoon. The spell resolves and those two permanents are destroyed. My Teferi, Hero of…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Cast out bug

    I was playing the Azor Control mirror match, but with decks slightly different. Mine is more oriented to Yorion and Omens, and opponent's deck more about the Narset and Memory combo. Opponent plays Cast out and exile my Teferi, Hero of Dominaria. Later in the game he plays Shark Typhoon, i try to catch a counterspell with Azcanta, but instead i get Heliod's Intervention. Shark Typhoon resolves and at the end of his turn i play Heliod's Intervention with X=2 targeting his Cast out and Shark Typhoon. The spell resolves and those two permanents are destroyed. My Teferi, Hero of…

    1 vote

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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  5. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    12 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Product suggestion

    Two things 1) Always drawing the same hand and your opponent always drawing the same hand every round makes the game both predictable, and in some cases impossible to beat... faced Jace 6 times in the color challenge and lost everytime because I never drew a single card that could remove his sphinx or counter flying in anyway as Lilliana. 2) The life counter being in the center of the screen right on top of your hand is really annoying and gets in the way of selecting or even seeing your cards.

    1 vote

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  7. Jaspera sentinel and Magda Brazen Outlaw Bug

    I am playing on PC. I have had 2 games now where I cannot tap Jaspera sentinel to create mana tapping Magda to create a treasure token in response to Magda being targeted by stomp. The same thing happens if I block with them. it does not give me the option to tap them it goes straight to damage. it seems like I have to play with these cards with a stop on every Phase in order to respond to anything in the game. Then if I have Kinnan on the board it is even worse skipping my second main…

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  8. cursor keeps card, won't drag to sideboard.

    When I went to drag a card from the deck to sidebaord, and a pack appears durring draft, cannot place card.

    3 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Art style changed from person of color to white in Birgi Alternate art

    Tried reaching out to customer service to bring up this issue to see if they could fix it, but they thought it was better for people to vote on it before they may/may not decide to change the art.

    The Birgi, God of Storytelling art switched from a person of color to a white person in the alternate art package. I think this is a serious lack of artistic judgment on Wizards part, one I hope to see remedied.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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  10. PreFab deck battle mode

    It's getting harder and harder to win any games simply due to the cards available to me. Please have a mode where only the pre-fabricated decks are allowed and wins do count towards the dailies. It would be nice to have an even-playing field rather than playing "To Adventure" v a deck only filled with rares and mythics

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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  11. ICR Duplicate protection for events

    Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.

    17 votes

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    44 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Kaldring, the Rimestaff

    Just lost 2 games IN A ROW in my mtga draft due to "Kaldring, the Rimestaff". This Abomination isnt even a legendary Card. Well my Red/Black deck didnt have artifact removal. My Bad. That poor designed card doesnt even have a downside. Lose 2 life etc. Had the upper hand both times but couldnt do anything. This isnt magic. 3 mana: win the game.
    So here is my Suggestion: When you design a card, think about its Impact in Limited. What were you thinking? I'm outta here. Have Fun.

    2 votes

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  13. I can´t start the game (mobile app)

    When I try to start the app for the first time, It appears a message saying that additional content will be downloaded. After appearing a message that the content is being requested by the server... I wait for a long period and nothing happens... I can't pass through this screen to definitely enjoy the game.

    Its good to comment that, even I choose to not download de content, the start doesn't begin.

    I am using a Samsumg Galaxy S20 FE
    Android Version: 11

    2 votes

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  14. Cannot tap land for mana

    I couldn't tap a forest for adding mana, it was like it doesn't exist in the game

    6 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 14 votes

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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Bug with land creature with artifact

    Affected card: Faceless Haven,
    After becoming a creature and attaching an artifact (Shadowspear), then attacking - faceless returns to land state, taking artifact with it, which wouldnt be a problem but then on another turn becoming a creature again and attacking/blocking, shadowspear abilities didnt play (lifelink, trample)

    2 votes

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  18. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    3 votes

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  19. warn when you are about to lose by running out of cards/ e.g. deck flashes or turns red!

    warn when you are about to lose by running out of cards/ e.g. deck flashes or turns red!
    the game warns about many lame things, but it doesnt warn about super important issue like about to run out of cards!

    1 vote

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  20. Cant move to next phase Arena on Android

    Cant move to next phase Arena on Android sometimes gets stuck and can't do anything.

    4 votes

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