MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
20801 results found
-
Cannot Sacrifice Eater of Virtue
I had Eater of Virtue today in the Traditional Sealed event. In two different matches I had a game state where I wished to sacrifice the Eater of Virtue to a "sacrifice artifact" effect.
In both cases I had a creature exiled with the equipment. Arena would allow me to look at the stacked cards and select the Eater, but when I clicked "Done" nothing would happen. It would just take me back to the screen to select the artifact to sacrifice.
I may have lost these games anyway but being unable to perform the action in the arena client…
4 votes -
Can't save draft deck
Bug: "Add to Decks" button does not work for me. Completed draft, before claiming prize, hit the "Add to Decks" button. It lights up, but has no functionality. Deleted a random deck to see if I was full, but that did not change the behavior.
14 votes -
NEO Sealed deck "add to decks" not working
I bought a NEO sealed event and want to export my deck to play with a friend. When i click "Add to Decks" nothing happens (e.g. no sealed deck is added to "Decks"). I have 30 deck slots available.
15 votes -
Unable to cast spells at instant speed
During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.
11 votes -
Greater Tankuki
Greater Tankuki automatically used the channel ability even though I had enough mana to cast as a spell. Cost me a game of limited... I would like to be refunded.
2 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
19 votes -
Arena will relaunch to verify asset contents (loop)
PLatform PC/Windows
Dxdiag information added in logs as well as multiple logs leading to the same result.
After the download of the Neon Dynasty update I get an error that says Arena will relaunch to verify asset contents. This keeps looping. I have looked online but the proposed fix of changing IP's does not work. Really bummed. Tried removing a lot of data. Everything gets downloaded then I get the same error again. Please help for a fix.
-
DxDiag.txt 82 KB -
UTC_Log - 02-09-2022 16.33.33.log 16635 KB -
UTC_Log - 02-10-2022 20.01.09.log 58 KB -
UTC_Log - 02-10-2022 20.00.25.log 7 KB -
UTC_Log - 02-10-2022 20.03.25.log 58 KB -
UTC_Log - 02-10-2022 20.03.08.log 58 KB -
UTC_Log - 02-10-2022 20.02.55.log 58 KB -
UTC_Log - 02-10-2022 20.02.46.log 58 KB -
UTC_Log - 02-10-2022 20.05.38.log 58 KB -
UTC_Log - 02-10-2022 20.08.47.log 58 KB -
UTC_Log - 02-10-2022 20.03.18.log 58 KB -
UTC_Log - 02-10-2022 20.03.32.log 58 KB -
UTC_Log - 02-10-2022 20.05.48.log 58 KB -
UTC_Log - 02-10-2022 20.06.22.log 58 KB -
UTC_Log - 02-10-2022 20.08.59.log 58 KB -
UTC_Log - 02-10-2022 20.14.17.log 1 KB -
UTC_Log - 02-10-2022 20.14.07.log 1 KB -
UTC_Log - 02-10-2022 20.10.38.log 58 KB -
UTC_Log - 02-10-2022 20.23.00.log 98 KB -
UTC_Log - 02-10-2022 20.14.37.log 58 KB -
UTC_Log - 02-10-2022 20.18.25.log 58 KB -
UTC_Log - 02-10-2022 20.21.17.log 58 KB -
UTC_Log - 02-10-2022 20.14.47.log 1 KB -
UTC_Log - 02-10-2022 20.22.01.log 58 KB -
UTC_Log - 02-10-2022 20.22.10.log 7 KB -
UTC_Log - 02-10-2022 20.54.40.log 58 KB -
UTC_Log - 02-10-2022 20.54.49.log 58 KB -
UTC_Log - 02-10-2022 20.55.23.log 58 KB -
UTC_Log - 02-10-2022 20.56.01.log 58 KB -
UTC_Log - 02-10-2022 20.54.57.log 2 KB
4 votes -
-
Unable to properly interact with the graveyard with Shigeki, Visionary of Jukai Channel.
tried to use Shigeki, visionary of jukai with his ability: to channel
unfortunately for 2 games in a row he did not let me use his ability because he did not allow me to have interactions with the graveyard, this bug maybe can help you, unfortunately due to this problem I was not able to play as I wanted.57 votes -
Daily wins not counting on PC
Glitchy games (third or fourth game in after the update), and daily win counter no longer working.
1 vote -
Greater Tankuki
Greater Tankuki automatically used the channel ability even though I had enough mana to cast as a spell. Cost me a game of limited... I would like to be refunded.
1 vote -
Unable to properly search Graveyard with Kami of Restless Shadows due to timeouts not working.
I was playing Kami of Restless Shadows and clicked View Battlefield to see my graveyard. After that the Opt was no longer available and both timeouts were used and the ability was canceled. So I lost the game.
2 votes -
Ninja's Kunai cannot be sacrificed
I equipped a Ninja's Kunai unto a Upriser Renegade, then I declared it a blocker against a 4/4 creature and tried to sacrifice the Ninja's Kunai before damage. The game skipped the damage phase (even though I had open mana to sacrifice the artifact) and I lost my creature. This eventually led me to losing the game.
I would appreciate some compensation for this bug. Thank you.
15 votes -
Sealed event frozen neon dynasty
Game froze mid match and caused me to loose the match and happened again in the subsequent match causing a loss of the event entirely, lost out on a sealed event token
1 vote -
Did not receive my 50 packs from the prepurchase with tokens and such.
I have not received the prepurchase 50 packs with the tokens and such for Kamigawa. I cannot report it as the site keeps asking for login info and never goes beyond that. Is anyone else having this problem?
1 vote -
Login update
All right I have not been able to sign in at all on the app I can do it on the computer version just not my Android version It keeps on telling me that I have an old version of the app and it won't update to the newest version I have uninstalled the app several times now and reinstalled it only to get the same answer.
2 votes -
Store not working
I keep getting this screen when i try to buy something. please fix this
1 vote -
Seeds of Renewal Bug
During my sixth match, I've cast Season of Renewal to bring back two permanents from my graveyard. I had both an enchantment and an enchantment creature. After I've chose my first pick, cards randomly changed places and resulted in my not getting my removal, Twisted Embrace.
I've paid 10k for the event and might've gotten seven wins if not for the cards changing places and resulting in me not being able to remove opponent's huge flyer.
1 vote -
Can’t interact with Rune of Flight in the graveyard
Couldn’t interact with Rune of Flight on mobile in a game of Standard Brawl. Tried to target it with Tameshi, and also couldn’t click on it.
1 vote -
Scrap Welder requires mana
Scrap Welder was asking for a mana payment for it's ability. The card does not require a mana payment.
20 votes -
invoke the winds
When I cast invoke the winds to take control of a creature the creature gains summoning sickness
4 votes
- Don't see your idea?