MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24057 results found
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Improve the challenge option
The challenge a friend feature is super buggy. Often a challenge cannot be seen by one party. Routinely spend ten minutes trying to get a challenge going. Don't see any error codes.
2 votes -
Option to disable Hover
Add
OPTION
to
DISABLE
flashing the cards when the opponent mouses over the cards.6 votes -
"Autopick" not working on premier drafts.
Hello Wizards.
As easy as the tittle, "autopick" on premier drafts are not working.
i should have ended draft with 45 cads, but ended with 41.
i noticed this on my first pick, time ended and i had not selected any card yet, this caused me to loose one card during draft.
Later i repeated the process (in the same draft) to check if it was a real thing and i lost another three picks for that reason.
2022.15.0.4096.927350
How to report a bug
1. Give us the steps to reproduce the bug - play a premier draft new capena,…3 votes -
draft capenna bug
Hello !
I was drafting when the second round of pick and the fifth (pic1). No card see, I go to the menu trying to refresh and everything was bug (pic2). Please refund the draft, the half of my deck is ****** pick (PC)10 votes -
iphone 8
IOS Game crashes, deleted app, reloaded app, logged in, downloaded additional 1016 MB, got in, played a game, closed the app, but app does not open. Using iphone 8Plus, only using 88GB of 256GB avail. The MTG Arena app on laptop working fine, so it's not an issue with my account?
8 votes -
Asset Error Detected
Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:
Allso tried to do what this work arround guide without any change:
https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/
13 votes -
Make daily quests about playing games not winning them
Make daily quests about playing games not winning them. I love the actual game design and so much more, but it sucks to log on and play when everyone is just playing to get their 15 wins or rank up. There is no experimentation or fun - whether I play ranked or unranked, everyone is just using the same top-tier decks. Make daily quests about trying new things and not just winning
1 vote -
Titan of Industry effects fizzle
When you play Titan of Industry and choose two effects as part of its "Enter the Battlefield" effect, if one of the chosen effects is fizzled (such as the opponent sacrificing a targeted Artifact), then both of the effects will fizzle. I do not believe this is normally how "Choose Two" effects work and is a bug.
11 votes -
No cards available to select in draft pick, first card selected not showing up
i've selected my first card in premier draft (a sweet ob nixilis pw), but the game got stuck on the second pick not allowing me to select anything further. i had to restart the client losing important picks. can you please look into it and possibly refund for the bug? screenshot attached
2 votes -
Suggestion: Personal Banlist for Brawl
There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…
7 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
10 votes -
premier draft froze while waiting for the next pack
I made a selection and was waiting for the next pack. I realized more than a few minutes had passed so I closed the program and restarted. When I got back in the draft had already been completed. I would like a refund of my gems.
5 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
draft crash
Midway through pack two, packss topped being passed to me even though the counter contiuned to tick. Had to force a restart which means I missed several picks and the auto pick is useless.
Trainwrecked my draft, please issue a refund.
5 votes -
Crash nearly systematically on starting "Ready" or "freeze" on waiting a player . New version is totally UNPLAYABLE !
Carsh nearly systematically on starting "Ready" or "freeze" on waiting a player.
New version is CRAZY, close to impossible to play with.3 votes -
Game freezes after main phase
Hi,
The game froze after main phase during new capenna draft.
You can see on the screen that I have the border of the windows in Red but nothing on my side can be done.
After 5min I had to close the game and come back to see that I lost the game while I was well on the way to a victory : (((
Regards,
Emeric2 votes -
Cutthroat eventprices
It is now impossible to play this game without spending money.
Playing events to earn gold and gems (duplicate r/m-ICR) was the only reasonable way to draft regularly and still be able to afford essential things, like food..3 votes -
Game crashing unable to sign back in
Ever since the “streets of new capena” update and subsequent bug patch - while playing the game will crash randomly and then upon trying to open the app again it will remain on a black screen for a second or two before the app force closes again. Entirely deleting and reinstalling the app temporarily fixes it, allowing you to sign back in and load up. Until it crashes again after no more than one or two matches. And this has happened constantly since the update. Anybody else encountering this issue???
4 votes -
You lost a paying user because of greed
You always left a possibility for users to earn coins through skill (historic or standard events).
By changing the event to be extra expensive, you made it impossible to play the game without paying.
I am a loyal user who paid hundreds of dollars to the game, and I can't keep on playing like this.Hope you will change this for others, but you certainly lost me, goodbye forever
6 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
10 votes
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