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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23746 results found

  1. ninja'sl kunai cannot equip and

    ninja's kunai cannot equip and cause a crash in my iPad. everything else works well. After serval re-connect I finally can do but it's too late.

    7 votes

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  2. I just lost a match in a draft because the controls locked up and I couldn’t do anything. I was forced to reboot and lose a turn. This ****

    I lose turns all the time because this game locks up and forces you to reset and then when you do you lose a turn because of timeouts. I just lost a draft match due to this ********. It happens all the time

    1 vote

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  3. Dracula Card Styles from Double Feature not awarded *after NEON update*

    Good morning,
    After the Dracula card styles were not awarded for the Double Feature event, we were told that the styles would be awarded two per event after the first following the Neon Dynasty update. I continued to play the events, playing the nine events needed to collect all the styles, but after updating for Neon Dynasty, I see that the Dracula card styles are available for purchase, but not awarded from the event. I have verified this using both my PC client and my iOS client.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Artifact not entering the battlefield

    I was playing Historic Brawl with Nyx Lotus and Midnight clock in my deck. Devotion was at 4, Nyx Lotus untapped on the battlefield. I tried to cast my Midnight Clock tapping the Lotus. It took the 3 mana required to cast the spell, but it just stayed in my hand.
    I'm playing on PC.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Disconnection during premier kamigawa draft

    Arena disconnected me during premier kamigawa draft and autopicked my cards from third pick. Please refund my 1500 gems.

    2 votes

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  6. buy multiple packs with gold

    let me buy multiple packs with gold.
    its so fcking simple, why do i have to click three times in different screen parts with another half second server delay to buy 1 pack? Its not gonna make me buy gems its just gonna annoy the fck out of me and waste my time.

    5 votes

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  7. Kamigawa, sparky said I unlocked 10 new decks, but they weren't added to my decklist and I don't have any new cards.

    After Kamigawa update, when I booted up the game Sparky appeared and told me I unlocked 10 new decks. I went to go look at them, but I don't have any new decks in my deck list. I looked at my collection of cards, and no new cards are in my collection either.

    1 vote

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  8. Use the full extended art in card styles not mirror the interior art of the card

    In all the card styles that you can earn with mastery pass or buy in the store that are borderless and have a 'moving view angle' impression. The art part that is there instead of the border is mirrored from the interior of the card. I know the art for magic cards is created bigger than is depicted in the cards. My suggestion is to use the real art instead of mirroring the interior..

    1 vote

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  9. Bug in basic color challenges

    Whenever i am going to play the last challenge from Vivien Reid (green) and Liliana Vess (black), apears the messege below:
    How can i solve this?

    2 votes

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  10. Tibalt's Trickery Bugged in Cascade Event

    Tibalt's Trickery Bugged in Cascade Event

    People are playing a broken trick deck with Tibalt's Trickery and Cultivator Colossus. The reason it's broken is that when a spell cascades into Tibalt's Trickery, and Tibalt's Trickery flips over another Tibalt's Trickery, the player is allowed to retarget the second Tibalt's Trickery and go again until a Cultivator Colossus is flipped.

    By rule 701.5, a countered spell should be removed from the stack. By rule 304.2, once an instant has started resolving it must leave the stack. Therefore the Tibalt's Trickery that is found by the first Tibalt's Trickery must have no…

    1 vote

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  11. Client Stalls When Land is Played

    Client stalls when land is played, then does not recognize land is played

    2 votes

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  12. Bug for heroic intervention

    Heroic intervention will not give priority to use it like I can’t cast the spell when a bored wipe is about to happen or any removal spells are used or for blocking it just goes straight to damage.

    1 vote

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  13. Consider reintroducing the "Astral" set.

    The 1996 Microprose MTG game had a set of 12 cards that could only exist in the digital space of the game, since they could not be rendered through tabletop.

    With Alchemy being a new dedicated "Digital-only" platform, it would be a fun easter-egg to reintroduce these cards for the Alchemy format, even with some modification to suit today's game.

    2 votes

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  14. Bug card (instant)

    quando iria destruir a carta do oponente para liberar a minha, não consegui e a carta ficou no local o restante do jogo sem poder usá-la, estava jogando o evento padrão tradicional, isso me fez perder a partida..

    2 votes

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  15. No rewards

    After climbing the constructed ranked ladder from silver to gold I did not get the reward. No booster or gold.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  16. bug

    I tried to squeeze in one more draft before it disappears in 12 hours and it won't connect me to an opponent. The timer just times out over and over again. A terrible way to lose gems right before the prerelease. Thank you for your ear.

    TN

    1 vote

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  17. Please I just want to play Historic

    I do not want to have to wait 16 sets to play pioneer, nor do I even WANT to play Pioneer because I find that format dull.
    Just re-enable Historic. Please. PLEASE. You didn;t have to butcher standard and stitch its skin onto Alchemy to get players, so why do you have to do that to historic.
    Please.

    1 vote

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  18. 1 vote

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  19. product suggestions

    The matchmaker in Arena is so frustrating. Ruining the experience. If I load my mono white aggro deck, all I play against is mono white aggro. My black control deck... nothing but black control decks. Switch over to alchemy and try a new venture deck... you guessed it - nothing but other venture decks. All I seem to play are mirror matches. So glad a new set is coming out so I can go back to limited. Standard and alchemy are terrible in that all you play are mirror matches. Please fix this.

    1 vote

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  20. Halvar doesn't lose Double Strike when equipment is phased out

    Halvar was equipped and then, during combat, the equipment was phased out via Spectral Adversary. There were no other enchantments or equipment on Halvar, yet he did not lose double strike. This is not the correct rules interaction.

    1 vote

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