MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Match Crash

    Game crashed during Momir event. I had clicked the Momir emblem, realized I wanted to attack first, so I clicked Cancel, the game then crashed and resulted in a Draw.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. momir creature in graveyard

    Creature tokens in my momir games are going to the graveyard. Also, when I tried to cancel the momir ability, the game ended in a draw.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Timer frozen on first players turn

    Timer frozen on first players turn. The only way out is to concede the match. This is a big time rubbish bug

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. I keep having GRE Errors

    I keep having GRE Errors when playing in FNM.
    Here's the log.

    1 vote

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  5. 1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  6. Versão do Cliente Desatualizada

    Mais uma vez meu instalador fica desatualizado e não consegue baixar uma nova atualização.
    Gostaria de saber como faço p atualizar sem ter que desinstalar e instalar tudo de novo.
    PS: a resposta do fórum "https://forums.mtgarena.com/forums/threads/58489" só é possivel desinstalando tudo de novo.

    1 vote

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    3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. FNM at home bug

    There is a bug in the FNM event (23 of october) that makes the match end in a draw when pressing the UNDO button ("Annulla" in italian) after activating the momir emblem

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. nine lives does not work properly when multiple copies are in play

    Was playing a game in historic with a deck based on the compo Nine Lives and Solemnity. I did not have solmnity on the board but i had multiple copies of Nine Lives (3). my opponent attached me with many creatures but counters were not distributed evenly on the various Nine Lives. Instead, when my opponent attacked me with two creatures, 2 counters were put on each Nine Lives..
    Actually, Wizard Gatherer is not clear on this topic with its ruling, but i remember that few weeks ago (last time i played the deck) it was not working like this.…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Planeswalker game break

    i was mid turn with a teferi hero of dominaria on the board and I did the +1 on tef but instead of drawing the options screen closed and left my viewing the board unable to do actions or end my turn, the timer also didnt end

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Opponent could cast Ugin with 0 mana

    I was playing game Diamant Tier 1 waiting for my last win to be mythic. My opponent scooper immediatly Game 1, and Game 2 he must have found a bug to cast ugin with 0 mana and exile all my lands (see my screenshots). Even after starting the game again and restarting my Mac, the game didn't showed my card normally so I obviously lost

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. draw

    MOMIR SUCKS, This avatar constant causes a GREERROR resulting in Match Draw. I've had over a dozen draws now just trying to get the 2 match win completed in the FNM...

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. モミールベーシックでの強制終了

    モミールベーシックでカードを捨てる際、数字を選択し捨てるカードを選んだ後にキャンセルすると試合が強制終了する

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug when you try to pay x and x = 5

    The game freezes and the menu can't be accessed anymore. It happened to me with Ugin (twice) and in Momir mode, though it did worked some times in Momir.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. TheBill7718

    Was playing this of a player, SN TheBill7718. I had a red deck trying to complete a quest. He or she, whatever the / wants to refer to it as, played that god awful net deck with the adventure draw deck. So they game goes on. I place the indestructible goblin on the field. The one that damage taken serves it back. He/she tries to destroy it. it's indestructible! I say NICE! the quickly follow it with thinking... So then i block with it. it takes 2 damage, serves two damage. it's my turn. I play another land, then play

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. mormir

    when canceling mormir for x it ends the game in draw instantly

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unhinged Lands still bugged post 10.22.20 hotfix

    Even after https://forums.mtgarena.com/forums/threads/69069 was posted and I restarted my client, the unhinged lands still cause the UI to be bugged in games.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Midgame disconnect, had to restart client, then my counterspell didn't work. Cost me the game.

    I was playing against a monored player, and cast Mystical Dispute while he only had two mana open. He didn't respond for about ten seconds, then the game disconnected me. I clicked "reconnect", and was shown the attached image. I restarted the client, got back into the game, and saw all his mana tapped and my Mystical Dispute in my graveyard, and his spell went off without a problem. The damage he was able to deal with that spell was enough that I could not recover.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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