MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Mutated Creature not Exiled properly

    Used -X ability of Ugin, The Spirit Dragon with X=7 but it did not exile the mutated creature my opponent had. The top showing creature of the mutate stack was Archipelagore which has a CMC of 7.

    All other permanents that should have exiled did except the mutated creature. I've attached my log.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Face of Divinity's first strike doesn't work

    I had my Transcendent Envoy enchanted with Face of Divinity's , that made it a 3/4 first strike, life link

    My opponent attacks me with his Oakhame Adversary. I block it with my enchanted Transcendent Envoy. Both creatures die (there wasn't a "first strike stepp")

    I don't know what is the source of the problem... the envoy? ...Face of Divinity...the Oakhame Adversary?

    This error cost me a Ranked Best of 3 Game....

    1 vote

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Weekly wins and mastery progress not showing

    Weekly wins and mastery progress not showing at bottom of home screen, XP credit not being given after wins, and Mastery Pass not available in menu at top of screen - the word Mastery is there but its greyed out and says "Store not available" when hovered over. Also experiencing extremely long waits when connecting to server after a game wraps up.

    On another note, banning Wilderness Rec and Growth Spiral was fine, but Little Teffers and Cauldron Cat was going too far!

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. connection lost mid draft

    lately has been happening quite often. what is worse is that it closes the programme and then it hangs for a while (not a hardware problem) - also my connection seems to work for the rest of the programmes...

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. rangs bloqués

    Impossible de monter mes rangs peu importe le nombre de victoires que je fais

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Invigorating Surge interaction with Talrand's Invocation

    1. Casted Talrand's Invocation.
      Two 2/2 flying blue Drake creatures (normal)
      Next turn cast Invigorating Surge on one of the flying creatures.

    2. Result was that creature was 6/6

    3. Expected that creature to be 4/4 (given a +1/+1 counter, then double the counter)

    4. Hopefully the logs show this

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Oppenent didn't draw self to death

    It seemed like my opponent should've drawn themselves to death; they appeared to draw from an empty library off of Triggers from The Great Henge towards the end of the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Brazen Borrower stack bug

    I played a Thorn Mammoth during my turn which fights an opponent's creature when it enters the battlefield. The enemy played a Brazen Borrower to bounce the Mammoth back to my hand, but doing so cancelled the rest of the stack so my Mammoth action of entering the battlefield never triggered. This also cancelled the health gain I should have received by using The Great Henge to cast the Mammoth.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Turn passed when could cast" Venerated Loxodon" exiled with a "Robber of the Rich"

    I exiled a Venerated Loxodon with a Robber of the Rich.
    I used my mana to cast a creature and the turn passed automatically. However, I had enough creatures to cast the Venerated Loxodon using convoke. In this case, the turn shouldn't have ended automatically.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cultivate alterna

    Cultivate Alternative Art don't work in the deck during the game

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Game freezes when fighting against a.i. Chaandra Naalar when playing with blue cards.

    In Opponents turn after some turns the game freezes. I still can interact with cards or the menu but the match doesnt procede, so im forced to forfait.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bronzehide Lion ability unable to be activated with Forest and Godless Shrine on block

    I was in a match with a Makeshift Battalion and a Basri's Acolyte on my opponent's side. My opponent attacked with their Battalion and I blocked with my Bronzehide Lion. I had an untapped Forest and an untapped Godless Shrine. I declared blockers and the damage was dealt immediately without giving me the chance to make my Lion indestructible.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Opponent's Yorion cast from Companion area a few turns after I just killed it

    Opponent's Yorion cast from Companion area a few turns after I just killed it. I do not think you are legally allowed to do this if I read the rules on Companions correctly? I noticed after the paid the 3 mana it still showed Yorion in their Companion area.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stranger friended me without knowing the #'s, insulted me via chat, then unfriended

    I had a stranger send me a friend request after a Jump Start match. This person should not have known the numbers at the end of my User Name. They should not have been able to friend request me.

    They somehow knew the numbers, and also knew my ranking.

    They proceeded to insult me using classic internet tropes like 'bb' and immediately unfriended me when I asked them how they knew the digits in my user name.

    This is problematic because this person should not have been able to know the numbers in my name or my ranking.

    Perhaps this…

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unity bug

    I was trying to play a game and whenever I try to start a game, in my screen apears a message like: MTGA Unity 2019.3.2f1_c46a3a38511e

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Icon of Ages + Silversmote Ghoul = Ghoul doesn't come back

    When I had Icon of Ages removing my Silversmote Ghoul, and I gained 3 life, it didn't return at the end step as it should.

    [ALSO DONT REQUIRE FREAKING REGISTRATION TO REPORT A BUG. FOR CHRISSAKES. i was perfectly happy posting this anonymously]

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. heliot der Sonnengekrönte

    Huhu, ich hab mal ein frage... wie kann es sein, das wenn ich kasminas Tranmutation auf Heliot der Sonnengekrönte packe, das er dann trotzdem wieder zu einer nichtspielkreatur wird, wenn die hingabe zu weiß unter dem wert ist? Immerhin hebt Kasminas Transmutation alle Kartenfähigkeiten auf....also auch das mit der Hingabe zu einer Farbe!
    Sprich er musste weiterhin mit 1/1 verzaubert beiben.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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