MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Demonic Embrace - Can't select target

    During a Standard BO1 game on turn 3 I was unable to select a target for Demonic Embrace (neither my own creature nor my opponents). I had to concede the game to get the MTG Arena client going again. My router and internet connections were fine during this time. I could also see my opponent clicking/hovering over my cards and they were emoting "Your Go". All of my available emotes only had "Hello" as an option. Screenshot of the stuck game state attached.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Disconnected

    Last Thursday morning, I was disconnected from the net right after selecting my first deck for the Jumpstart event. When I was able to log in again, I no longer in Jumpstart and I had only that one deck and nothing else to show for my 2000 gold. I lost the extra deck and the winnings I would have eventually recieved.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Saproling Migration Card Style Not Creating Style Tokens

    When casting a kicked Saproling Migration, the tokens it create aren't the card style versions of the tokens.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Chandra, Alcolyte of Flame & Winged Words Interaction BUG

    Went to cast Winged Words with Chandra, Alcolyte of Flame, it let me select winged words from graveyard, then screen asked me 'what spell to cast' clicked winged words and then it looked like it went onto the stack and nothing happened, my only options were 'undo' and 'cancel' / 'decline' .. Yes I did have a flyer in play which I am guessing maybe the reason for the interaction issue.

    Also to note - The Chandra was stolen from the enemy with Mass Manipulation. Not sure if that makes a difference or not.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. game crash in draft, please refund the gems

    magic arena should be able to reconnect to the server when the game freezes or crashes, when your connection is actually fine.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Opponent played a spell t1 w/o tapping his land

    My opponent played a land and then a 1-drop spell on turn 1 without tapping his land.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. BO1でのランクの相違

    現在ダイヤモンド帯でBO1をプレイしているのですが
    今日だけで2回
    ミシックの方(しかも#ナンバー入り1桁や2桁の方)と当たっています
    仕様ですか?
    だとすればランク帯を分ける意味がないのではないでしょうか

    1 vote

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  9. 1 vote

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  10. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Gameplay crash

    The game seemed to freeze in the middle of a match

    1 vote

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  12. 1 vote

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  13. 1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. CArds appearing in hand that are not in my deck.

    Let's see.. steps to reproduce..

    1. use your all's game.
    2. Join historic ranked.

    multiple copies of Lava coil...voracious hydra...syr faren..... all appeared in hand..when i no longer have them in my deck...

    this happened last week and lowered my ranking several times....lost gold down to platinum for this bugggggggg that keeps happening. why???

    please make it stop. its so annoying and frustrating. especially since i am in ranked. specifically this time, it was historic ranked.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. CArds appearing in hand that are not in my deck.

    Let's see.. steps to reproduce..

    1. use your all's game.
    2. Join historic ranked.

    multiple copies of Lava coil...voracious hydra...syr faren..... all appeared in hand..when i no longer have them in my deck...

    this happened last week and lowered my ranking several times....lost gold down to platinum for this bugggggggg that keeps happening. why???

    please make it stop. its so annoying and frustrating. especially since i am in ranked. specifically this time, it was historic ranked.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. CArds appearing in hand that are not in my deck.

    Let's see.. steps to reproduce..

    1. use your all's game.
    2. Join historic ranked.

    multiple copies of Lava coil...voracious hydra...syr faren..... all appeared in hand..when i no longer have them in my deck...

    this happened last week and lowered my ranking several times....lost gold down to platinum for this bugggggggg that keeps happening. why???

    please make it stop. its so annoying and frustrating. especially since i am in ranked. specifically this time, it was historic ranked.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Frozen on timeout in the middle of my turn, only thing I can do is concede, I can manipulate cards around in my hand but nothing else.

    Timer came on. Orange glow, but nothing is progressing, I can only move cards around in my hand. This happened after I played my land for turn when there was supposed to be a Guild Summit trigger from me playing the Gate. This is very frustrating in a Ranked match!!! I have had numerous of these "Freezing" problems.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shacklegeist Tapping Only One Spirit

    During a game, my opponent was able to tap down their lone spirit (Shacklegeist) to tap down a creature of mine.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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