MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. triche CHEAT

    Bonjour,

    Plusieurs fois en jeu, lorsque j’ai utilisé la Lanterne de Tergrid (artefact deck noir deuxième face de carte de la déesse de Tergrid) les joeurs refusant de subir les effets de l’artefact, les joueurs adverses se déconnectent ou alors effectuent une manip dont j’ignore le procédé. Apparaît alors l’écran de recherche du serveur, celui quand on perd la connexion internet. Au bout de 20 secondes environ, le jeu reprend, la partie en cours donc. Mais là, il ne m’est plus possible de valider le joueur adverse avec le pouvoir de la lanterne !!! Je peux débuter l’action, la carte…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tymaret calls the dead big

    The saga has not passed a counter, which has caused him to lose the game. After stealing the saga has not been activated any time.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mobile - Using snow mana to pay for creatures does not grant counters

    using snow mana to pay for creatures does not grant counters.

    this happened twice during games that lead to losing two games due to unprofitable blocks/damage taken when protecting a 3/2 that would later grant no value

    1 vote

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  4. 1 vote

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  5. 1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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  10. Free game loss in Draft

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Premier Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Premier Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Card mechanics doesnt work

    Hi,

    I enjoy drafting on MTG Arena. I recently played a match where I used the card "The Tricksters -God Heist" in the Kaldheim Premier Draft. Nothing happened on each step and nothing happened when I played the card. The card just stayed there the rest of the match. Which ultimately led me to lose the match. I also played a second copy later in the match, where the same thing happened = Nothing...

    This also led me to lose the entire draft, 3-2, and I only received 250 gems.. I have used a lot of money on gems in…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Land showed on the field but I couldn't use it.

    I lost because auto pay used a treasure and the swamp on the field couldn't be used. it was weird becuase I got bad lag. I thought that the turn passed and it dropped the land for me.

    Please provide a refund.

    1 vote

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  15. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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  16. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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  17. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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  18. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. "Assembly-Worker" not shown in list of creature types

    When playing a card that asks you to choose a creature type, e.g. Bloodline Pretender, Herald's Horn, or Unclaimed Territory, typing in "Assembly-Worker" shows an empty list. typing in just "a" and scrolling down shows the list goes "Artificer">"Assassin">"Atog">"Aurochs".

    This is relevant because there are two creatures in Arena that have the Assembly-Worker type: Self-Assembler and Mishra's Self-Replicator.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Faltante de oro en la cuenta MTG: Arena

    En MTG Arena, se me presenta un faltante de oro bastante grande. Por favor verifiquen los movimientos para corroborar que se me ha borrado, y buscar el motivo. Muchas gracias

    1 vote

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