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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24181 results found

  1. Game locks up when trying to cast threadbind cllque off a treasure token

    3 times during this game my opponent has a creature which is attacking and I can spend a treasure token to kill via Rip the Seams on Threadbind clique.

    Each time the game engine entirely locks up and prevents me from taking acitons.

    Attached are the logs when trying to cast the spells

    1 vote

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  2. deck editor failure

    when in the deck builder, no matter what i do, it only shows the first cards in my collection in the snandard order.
    i can click my deck and scroll through it, but i can't do the same with the collection.
    i cannot add cards to any deck.
    attached are the log file and an image of the bug
    no matter which filters i apply or what deck open it shows the same screen of cards.

    update: i restarted the game and the bug is gone

    1 vote

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  3. Have the option to reveal cards in your hand to an opponent.

    This will help them understand there is no hope for victory if you have the game-winning combo set up and they're tapped out. It'll save wasting time for both players.

    1 vote

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  4. Field of Ruin doesn't sacrifice

    Field of Ruin doesn't sacrifice when it enters the game.

    1 vote

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  5. Prize not received for Premier Draft

    I recently finished a Premier draft at 1-3 but the pack and 100 gems were not put into my account, I would appreciate if the draft or at least the prize was refunded to me in some way.

    1 vote

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  6. Network error

    Wi-fi, data, it change nothing, results is the same, it's about a month at least, barely i can play a game a day

    1 vote

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  7. As Foretold/Channel Bug

    So I had 4 As Foretolds on the battlefield (don't ask me why I had 4 As Foretolds on the battlefield) and a Saiba Trespassers in hand.

    I waited until my opponent's turn to use the channel ability of Saiba Trespassers, but when I clicked on the card it gave me two "cast with as foretold options" in addition to the channel option (maybe channel/AF caused a conflict somehow?), and when I tried to channel it the card appeared on the stack but didn't tap mana and wasn't actually on the stack (the opponent continued with their turn).

    It was…

    1 vote

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  8. opponent used a card, and that card did not go to graveyard.

    experienced a bug where my opponent played the card 'the end' in a draft event. But the card did not go to the graveyard, and he was able to use it again a few turns later.

    1 vote

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  9. INTENDITRICE DI SENGIR - SENGIR CONNOISSEUR

    INTENDITRICE DI SENGIR

    I poteri della carta sono:
    "Ogniqualvolta una o più altre creature muoiono, metti un segnalino +1/+1 sull'Intenditrice di Sengir. Questa abilità si innesca solo una volta per turno."
    Nella parte in cui l' "abilità si innesca solo una volta per turno." cè un bug dal momento che se nello stesso turno muoiono più creature altrettanti segalini +1/+1 vengono apposti sull'Intenditrice di Sengir.
    ==============ENG============
    The card's powers are:
    "Whenever one or more other creatures die, put a +1/+1 counter on Sengir Connoisseur. This ability triggers only once each turn."
    In the part where "This ability triggers only once…

    1 vote

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  10. mastery pass

    Mastery pass bug set Wildnis of Eldraine

    Don't got Wildcards for level 3, 9, and 11 after archiving the level.

    1 vote

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  11. Missing copy of card & no cards highlighted - Renewal Egg rewards and Boosters from WOE

    1. Steps of the bug :
      _As WOE is released I can open the renewal Egg and get several gold cards. Among those cards I get a "Decadent Dragon".
      _As the MWM "WOE constructed" starts I decide to get some boosters to increase my pool of cards in that edition. I buy 10 Boosters and get a Golden pack.
      _In the second booster pack I get a "Decadent Dragon" which is not written as first as I already got that a copy of that card in the renewal egg.
      _I go into my collection to visualize the pool of cards I…

    1 vote

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  12. The Apprentice's Folly does not force you to sacrifice your Reflections.

    The Apprentice's Folly does not force you to sacrifice your Reflections after being itself sacrificed at lore counter III. Made me lose the game.

    Platform: Mac.

    1 vote

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  13. Server Hiccup Lead to Premier Draft Loss

    I was just playing game 1 of a premiere wilds draft. I put a spell on the stack, and I received a “waiting for server response” message. My timer ran out and I couldn’t interact with anything. I logged out and logged back in, but lost the game due to the bug. Several other devices were still connected to the internet, so I know my internet service was working. Unfortunately, I was unable to get logs, as I play through the GeForce Now client on my MacBook Pro. I would please like a refund.

    1 vote

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  14. my enemy stop the match and it never continues

    I'm playing Ranked in history, and my opponent never finishes his turn. The timer never activates. We've been there for about 20 minutes. I'm playing against pieguy82, and i have no intention to surrender. I upload the log of my game and a gameplay image.

    1 vote

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  15. mis cartas

    mis cartas de sobre desaparecen y no las tengo en ningún lado ya me a pasado con al menos 7 cartas de diferentes sobres. esto solo me a pasado tas la actualización de la tierras de eldraine y me a quitado cartas de todo tipo desde legendarias hasta comunes.

    las e buscado al ver que la primera carta desapareció pero no aparece en ninguna busqueda

    1 vote

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  16. Server bug

    Tenía un partido ganado contra el #200 de limitado y el servidor dejó de andar. Durante varios turnos todo andaba muy lento y no me dejaba jugar mis cartas. Termine perdiendo el partido por falta de actividad cuando era obvio que lo tenía ganado.
    Anda tan mal al punto que no me deja ni reclamar el premio. Y mi internet anda perfectamente.

    1 vote

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  17. Two huge bugs, so bad!

    Recently the game has two huge bugs,three daily tasks become 24/25,it can be done unlimited times .Draft Token obtained for new game accounts also can be done unlimited times .Many people have gained improper benefits by exploiting these bugs.Over 200000 gold coins and over 100 wildcards .I spent over $2,000 on this game,Now I feel so stupid,If you don't punish these accounts for exploiting the vulnerability,I will never recharge the game again !!!!!!!!

    1 vote

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  18. legal format cards from non-format sets

    There are several cards in the newly released set (Wilds of Eldraine).such as "Glass Slipper" that have collected in their first 'printing' in Thrones of Eldraine in arena. It would be nice if when building a deck in Standard Format (and therefore filtering Standard legal sets only) that all versions of the same card I have collected appear. Currently it does not and I have to change the deck type to change the filter to select those version and the select back. Playing on a windows 10 pc

    1 vote

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  19. Tutorial bug

    I just updated the game today my game and after that I entered the tutorial tab - because this piece of garbage don’t stop showing like there’s something new on the tab even though is the same old tutorials that for ages that never go like “gone” when you finish them like 99% of the games lol
    Anyway now after all this I was giving my friend the tutorial to learn the game and now I’m stuck in tutorial limbo where’s NO way back to the main game, forcing me to do lame unskippable tutorials of a game that I…

    1 vote

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  20. Daxos's trigger not working with marauding blight priest

    When a character dies daxos should trigger separately for each creature that dies causing marauding blight priest to trigger for each creature that dies. when I played daxos only triggered marauding blight priest once.

    1 vote

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