MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Robber of the Rich: why don't I get to cast my opponent's lands?

    When Robber of the Rich attacks and draws a card off the top of the opponent's deck, lands are just sent into exile. Why don't I get the opportunity to play the lands [since they cost zero]? Is it because lands aren't considered "spells?" Since the biggest problem w/ Arena is the broken land card distribution, the ability to play opponents' lands when you're getting shorted would really make RoR justify it's rarity...

    1 vote

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  2. 1 vote

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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Game froze after I played a land card

    Game froze after I played a land. I could still hover over cards to see their details, click through graveyard, etc., but I could not progress through the next steps. The timer did not come on either. Only option was to exit the game. Log is attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. ashiok, dream render and mill on stack

    Ashiok's triggered ability states "target player mills four cards. Then exile each opponent's graveyard." - there is even a period between the two states.

    i was playing a game as a self mill deck, playing both narcomoeba and creeping chill. My opponent steels my ashiok and mills me, then when a narcomoeba is milled into my graveyard it's ability "when narcomoeba is put into your graveyard from your library, you may put it onto the battlefield". I click accept, then my graveyard gets exiled by ashiok and the narcomoeba's ability doesn't trigger and it goes to exile; even though it…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. turn skips ahead even if you draw a card that you can play

    If your turn would be skipped, the game doesn't take new cards that you draw into account when calculating if your turn should still be skipped once the spell resolves.

    1 vote

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  6. 1 vote

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  7. Ornery Dilophosaur ability didnt activate properly.

    Ornery Dilophosaur didn't activate it's +2/+2 ability when attacking with a 5/4 Sabertooth Mauler on my field, while Sabertooth Mauler was tapped and equipped with Capture Sphere.

    Included is a screenshot I took at the time with evidence of the 5/4 creature in play.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Unity Game Crash in Collection

    Good night. It's been a week since I started getting this bug when I'm building decks, at any time a random Unity crash happens whenever I open my decks. Y submit a picture of the Issue and I hope you could give me advise about how to solve it.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  9. terror peaks

    banishing light and terror of the peaks.... must lose 3 life because it targets the terror of the peaks, but it dosen't
    check it

    1 vote

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  10. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Jaya dealing 2 damage instead of 3.

    Jaya is only assigning 2 damage total when using her minus ability. the base damage is 2, but her static ability is supposed to increase all red sources damage by 1, but it has still only been assigning 2 damage total instead of three. no workaround

    1 vote

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  12. endpoint

    retrieving endpoint file issue continues on mac.

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. endpoint

    retrieving endpoint file issue continues on mac.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Display Freeze

    So, seemingly out of nowhere, my display started freezing when I'm a few minutes into playing. Sometimes it will happen right after I begin a match, and other times it will happen after I have already been playing for 15 or so minutes. It's cost me enough ranked matches that I'm pretty upset. I put a lot of money and time into this game, and I don't want it all to have been for nothing. I attached my log for anyone that might be able to help. Thank you for your help!

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. tap problems


    1. played Speaker of the Heavens 1st, then went really wide to the point where it was near my pet on the left side of the field.

    2. Unable to tap speaker for 4/4 angel. presumably, this would happen with any tapping creature that is in the far left when super wide.

    3. Should be able to tap the creature no matter where it appears on the screen. I assume that there is an area that is a no-click zone to give a buffer between the map and the pet.


    4. no workout found.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. tap problems


    1. played Speaker of the Heavens 1st, then went really wide to the point where it was near my pet on the left side of the field.

    2. Unable to tap speaker for 4/4 angel. presumably, this would happen with any tapping creature that is in the far left when super wide.

    3. Should be able to tap the creature no matter where it appears on the screen. I assume that there is an area that is a no-click zone to give a buffer between the map and the pet.


    4. no workout found.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. tap problems


    1. played Speaker of the Heavens 1st, then went really wide to the point where it was near my pet on the left side of the field.

    2. Unable to tap speaker for 4/4 angel. presumably, this would happen with any tapping creature that is in the far left when super wide.

    3. Should be able to tap the creature no matter where it appears on the screen. I assume that there is an area that is a no-click zone to give a buffer between the map and the pet.


    4. no workout found.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. tap problems


    1. played Speaker of the Heavens 1st, then went really wide to the point where it was near my pet on the left side of the field.

    2. Unable to tap speaker for 4/4 angel. presumably this would happen with any tapping creature that is in the far left when super wide.

    3. Should be able to tap the creature no matter where it appears on the screen. I assume that there is an area that is a no click zone to give a buffer between the map and the pet.


    4. no workout found.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. I attempted to eternalize Sunscourage Champion from graveyard. I tapped 4 mana. Clicked / dragged it. Then my card wasn't casted

    I attempted to eternalize Sunscourage Champion from graveyard. I tapped 4 mana. Clicked / dragged it. Then my card wasn't casted, and my lands were tapped -- and it remained in my graveyard.

    1 vote

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