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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23494 results found

  1. Your tutorial red deck ******* sucks.

    You should delete it and come up with something better.

    1 vote

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  2. Not given credit for experience earned for completing a daily quest.

    Completed a daily quest.
    Did not receive credit for the quest (750 exp)

    Also, very annoying that the "Report a Bug" page redirects me to this "Product Suggestion" page when I start to fill out a bug report.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Game auto-closes during random games

    Not certain what's causing it, but for some reason trying to join certain games just causes the game to instantly close-to-desktop.
    Thankfully in this case it was during a Brawl game so nothing was lost, but this has also happened in Draft.

    It seems to be tied to the match itself - sometimes, randomly (or at least, randomly as far as I can tell), a match will be un-joinable for me. All attempts to join it fail as I crash to desktop.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Not allowed to exile opponent's Phyrexian Fleshgorger if I have less life than it's power

    I had equipped the Archon of Sun's Grace with the Cloudsteel Kirin, preventing me from losing the game and my opponent from winning the game. I tried to cast Introduction to Annihilation on my opponent's Phyrexian Fleshgorger, but the Ward cost prevented my spell because I had less than it's power in life. I should be able to go into life deficit with Cloudstell Kirin equipped. Please fix this bug! I lost a ranked match because of this.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Wose Pathfinder Blocking Bug?

    Wose Pathfinder
    {1}{G}
    Creature — Human Shaman

    {T}: Add one mana of any color.

    {6}{G}, {T}: Another target creature gets +3/+3 and gains trample until end of turn.

    In a few matches I didnt get priority when im not the active player. I.E. I have 7 available mana, I know it can pump only other creatures., They attack, I get a priority trigger, I Block, I dont get the priority trigger. Its hard enough playing green

    1 vote

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  6. Loss of gems

    As soon as I clicked the 2000 gems for sealed lotr, the game kicked me out, and my gems were gone but I had no entry for the event :(

    Mobile(I know internet was acting weird)

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. pass to combat

    Deceive the messenger+Automatically skipped blockers

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Twincast not triggering to copy spells

    I had a Storm Skreelix, opponent had a phased out Kaito Shizuki.

    I cast Twincast and chose the Copy mode.
    Then, I cast Memory Deluge and it wasn't copied.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Blast zone

    Had a 4 counter blast zone. It did destroy opponents "Astsushi, The Blazing Sky" but neither of their "Defiant Thundermaw" Since "Invasion of Tarkir " mana cost is 2 it should hit them as well.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Erebor Flamesmith 5 copies in the draft deck

    My opponent "Dylb" have 5 copies of Erebor Flamesmith in his draft deck (LOTR Quick draft event) 2023.27.10.4623.1013452 log files attached. Luckily I won the game, but that is a bug and he abused it. pls check. who knows how many flamesmith he has in his deck.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Faltan 2 cartas miticas del Senyor de los anillos

    He comprado supuestamente todas las cartas míticas ya que me salen gemas en su lugar cuando compro sobres miticos, pero resulta que me faltan 2 cartas míticas y no quieren salir (Sauron, el ojo sin parpados / Aragorn y Arwen, desposados)

    1 vote

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  12. 카드 팩 입수하는 과정에서

    제가 어제 분명 기계 군단의 행진 팩에서 속삭이는 자, 시올드레드를 뽑았는데 덱쪽으로 가니 안 들어와있더라구요.
    이거 잘못된거 아닌가요?
    새 카드다라고 신나했는데 사라져서 실망이 너무 크더라구요.
    이런건 어떻게 해결이 안 되나요?

    1 vote

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  13. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Froze

    On ios, alchemy event, it was opponents turn and timer went down but never finish and it seems like it was just stuck there

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. My experience with ARENA over the last two days

    I left arena for several years. I came back to try it out yesterday. I got stuck in the tutorial bc the UI doesn't make sense. After asking support how to exit tutorial, I played some simple games with a starter deck. I tried out the Jump-In for the LOTR set(I paid with gems). It was the most boring event ever, the cards do not highlight any of the mechanics of the set, and they are the worst cards in the set. After two matches, I decided I would not be playing any LOTR matches. Then today I spent my…

    1 vote

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  16. エモートのミュートが出来ない

    プレイ中に相手プレイヤーのエモートをミュート設定にしていたのにも関わらず、全くミュート出来ていない事がありました。
    ちなみに相手のエモートの内容は「wwwwww」という相手を嘲笑う旨の内容でしたが、こんなエモートのカスタマイズは可能なのでしょうか?

    1 vote

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  17. No reward for event

    The deck is not added to the collection after winning a duel with starting decks.

    1 vote

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  18. Lost a Wildcard while trying to redeem

    I tried to redeem a Meathook Massacre using a mythic wildcard, it appeared to be successful and allowed me to do it in the deck builder but after I redeemed my wildcard I did not have a Meathook Massacre despite the wildcard being consumed

    1 vote

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  19. Scurry Oak Needs Banned/Nulls players turns and spells

    I've played scurry oak combo before and normally don't have an issue but lately the one time I played it all my time got taken away, my stack (which had 50+ on it) auto completed or just dissipated into nothing, before forfeiting my game.

    This time, as shown in the ss, my opponent built up an 80+ stack with triggers that took up ALL the time in the game as it resolved INCLUDING MINE. When the stack resolved it ended their turn, swapped to mine but immediately swapped to theirs and into combat. I activated my ring and then cast…

    1 vote

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  20. MTGA Mobile is not compatible with keyboard and mouse

    MTGA Mobile does not have the same features as the PC version, like double tapping to play a card or pressing the space bar to skip steps. It would be fantastic if the app had compatibility with mobile mouse and keyboard.

    1 vote

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