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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24205 results found

  1. PACK purchase

    get pack button has not been displayed after purchasing pre-order bundle..

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  2. Make Mastery Pass Benefits Clearer

    I purchased the Mastery Pass for LoTR and after watching numerous online videos of what I would receive by purchasing the Mastery Pass, I did not receive what I was told I would. I then had some back and forth with WoTC customer service and they eventually refunded me the pass (which I did very much appreciate), as I was not pleased with the purchase.

    They did say however that there was no bug and I received the proper items, which were much smaller than I was lead to believe, so I think it would be very helpful to players…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Djinn tribal precon

    Hello, I'm very new to MTG and have only just started playing commander. There's a handful of things that I enjoy in MTG flavour wise, but one of them is kinda unrepresented, djinn tribal.

    There's enough to scrape a mono blue djinn tribal, but I'd really like to see more and would definitely buy a Djinn tribal precon.

    1 vote

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  4. ドラフトのピック時における不具合について

    キューブドラフトのピック中の2パック目中盤以降から問題が起こりました。
    アバターをクリックしてテーブル全体のピックが進行しているにもかかわらず私の画面上はカードが表示されませんでした。
    一度ドラフトテーブルから離れた後すぐに戻った所、ランダムにピックされたカードが並んでいます。
    その結果正常なゲームを行うためのカードピックが行えず、参加費を無駄に消費する結果となりました。
    ピック状況の進行がリアルタイムで表示されている以上はこの件に関して正しい対応をしてただけると信じています。

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Quick Draft - conceded but not registered as a loss

    In LOTR quick draft, I conceded on my turn.
    Going into the game I had two losses (I lost my first two games), and I still had two losses afterwards. I can't remember my win count before, but I think it stayed the same, with no indication of a draw or anything.

    I guess strictly this isn't an issue for me (though I'm still going to resign rather than risk any perceived bug abuse), but I don't know whether the win counted for my opponent.

    I've attached the log and a screenshot showing the post-game record, but I don't have…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. 骨化が使えないで負けた

    マナがあるのに骨化が使えなくて負けた。バグ 
    iPhone ランクマなのにちゃんとして欲しい。

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bug em relação ao game

    Simplesmente perdi uma partida partida pois meu oponente bugou o jogo, eu tinha o combo do maze end pronto, apenas precisava voltar pro meu turno, entao meu oponente combou com o scurry oak, entao fiquei esperando meu turno pra poder ganhar, e adivinha só, ele criou uma pilha tão grande q o jogo considerou q eu estive jogando, sendo q o tempo dele ja tinha terminado mas a pilha n, entao meu turno foi skipado.... me impedindo de ganhar, acredto q esse tipo de deck, com bugs desse jeito deveriam ser banidos ou esses erros deveriam ser consertados, completamente injusto…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bug/ Transforms removes my +1/+1 Counters

    Transforms removes my +1/+1 Counters
    My last game i have Polukranos Reborn with a +1/+1 Conter from Defiler of Vigor. And i Transform Polukranos to become 7/7, but istead i got my creature 6/6 because he lost the counter on Transforms. My creature is not a new object entering the battlefield, This should not happen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. au menu full land ou mana death

    Vous avez le choix au menu full land ou mana death et bonne appétit bien sur, avec un record encore jamais vue dans la vie réel mtg détrône toutes les situations (grâce a une ia programmé par présélection et comme a chaque fois tout ceci est une invention imaginaire histoire de bien prendre tout les joueurs pour des cons tandis que ça ne fait rire que les intellectuels lol l'ironie) c'est aussi une façon de concevoir. C'était tous de même un mois sans bcp de bug ~ 4 donc un net progrès sur le précédent bravos.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Voice of the Blessed Arena error

    Voice of the Blessed in conjunction with any card that adds life when creatures enter and creature creation cards wastes the opponents timeout if there is a large number being played. An opponent played in such a manner that 42 citizen cards were created - Arena wasted my timout by not letting me go because the health states were still being added and the +1/+1 counters were still adding on to Voice of the Blessed. I was unable to play but Arena made it my timeout that was used.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug on Sheoldred

    Playing on a Mac.

    Played sheoldred, converted to The True Scriptues. When it finished Chapter 3 it brought all creatures from graveyards onto the battlefield, but it said I had to choose one of the legendary creatures (as there was a duplicate). But I was unable to choose any creatures. It ran through 3 ropes then forfeited the game for me. I was about to win.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Former Mythic Player Unhappy with 'Toxic' Game Changes [Arena]

    I'm a former mythic player, and I used to play this game constantly, spending multiple hours every day for the last two or two and a half years. Recently, I've come on maybe once or twice to see if the game has improved, but every time I do, I encounter the same top three decks. There are constant pushes for me to play alternative formats that hold no interest for me. I've definitely spent thousands of dollars on this game, but I don't play it anymore because truly terrible cards have been allowed to enter the meta, and anything containing…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Unable to add friends / friends unable to add me

    As the title says, I am unable to add any new friends either by their email address or their display name. Everything returns “Invalid display name or email address. Please check spelling”

    Friends attempting to add me in this way also come across same error.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. How do I get the Nahiri Avatar?

    I've looked everywhere and I can't figure out how to get the Nahiri avatar. Can anyone assist?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. No response after reporting and no improvement

    I reported it before, but no improvement, no reply to comments.

    To put it bluntly, management is garbage.

    Especially in battle, the correction is too severe and I don't feel the fun at all.
    You should try other games.

    I can understand why it is not popular and there are many dissatisfied voices on Twitter.

    It was even speculated that such manipulations were being carried out at official events, and I no longer felt like watching official tournaments.

    MTG Arena is a garbage game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Bug

    Waiting for Server Network Error while navigating and editing decks Arena is responding extemely slow to commands especailly after being idle for several hours

    1 vote

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