MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. 1 vote

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  2. Draft stopping me from playing at all

    I tried to launch a draft and had a server error. I then tried the next draft, hoping that the first had just been locked for the moment or something. Neither launched, but I kept my coins so that was fine. Now I can't play anything at all, since I can't launch the events, but I can't resign from them either. I'm on mobile if that matters.

    1 vote

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    3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Draft stopping me from playing at all

    I tried to launch a draft and had a server error. I then tried the next draft, hoping that the first had just been locked for the moment or something. Neither launched, but I kept my coins so that was fine. Now I can't play anything at all, since I can't launch the events, but I can't resign from them either. I'm on mobile if that matters.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Event stopping me from playing at all

    I tried to launch a draft and had a server error. I then tried the next draft, hoping that the first had just been locked for the moment or something. Neither launched, but I kept my coins so that was fine. Now I can't play anything at all, since I can't launch the events, but I can't resign from them either. I'm on mobile if that matters.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Event stopping me from playing at all

    I tried to launch a draft and had a server error. I then tried the next draft, hoping that the first had just been locked for the moment or something. Neither launched, but I kept my coins so that was fine. Now I can't play anything at all, since I can't launch the events, but I can't resign from them either. I'm on mobile if that matters.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. reward

    I'm trying to do one last mission, before the new set enters, but the game won't let me. 500 gold lost. =/

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. When searching lands, automatically sort to show options

    For convenience locating the options it would be amazing if one of each land available would be sorted to the right side in the deck search, and then normal sorting further to the left. I've attached a rough edit of how it might look.

    Sometimes my green deck will have a splash of another color included as a basic land so that I can pull them with spells such as Cultivate, Reclaim the Wastes, etc. However, the interface sorts them by type so even though there's two Islands included in this deck the only options I see are Forest --…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  8. "final payment" uncastable without creature in play on my side

    i attempted to cast final payment on an opponents creature. i have no creatures in play to sacrifice and want to pay life instead. arena does not allow me to cast the spell at all.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Incorrect deathtouch implementation (with first strike against multiple blockers)

    Steps to reproduce the bug:
    * giant attacks with a 4/4 first strike, death touch creature.
    * two 4/4 flying angels block

    Platform:
    * PC

    Actual result:
    * angels die
    * giant survives

    Expected result:
    * one angel and giant die
    * one angel survives

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Thassa of the deep end, and overhighlighting card triggers

    As thassa triggers to select a creature it enhances so large that you cannot select creatures on the way right side of the field, it covers it up and when attempting you will just select thassa again. This happens when there are several creatures on the board

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mana-Selection (Lotuscobra for example)

    I had the problem that I wanted to play a card with my generated mana from the Lotuscobra but not the ones that were auto-selected.

    That made it impossible for me to play one card and afterwards another cause one mana which I needed for the second card was used for the first card though not needed.

    I want to manually select which mana I wanna use, automatic is fine most of the time but not always.

    Make a pop-up window where I can choose what mana to use, not a big deal to implement.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. It's far too easy to troll people by always taking the maximum amount of time.

    If you are early every turn, you get a bonus. I think if you are late every turn, you get less and less time. A aggro matchup shouldn't take 15 minutes because the other person literally just holds on REsolve for max time each time.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Many triggers / timeout / loss (triggerspeed in general)

    I was experiencing a loss due to too many triggers (320) and the awaiting of the trigger animations causing a trigger again.

    I got over 500 life so how can I loose?

    I want a faster trigger handling from lets say 50 and above. Cut the animations, solve the triggers. No one needs the animations for the triggers, its just slowing it down.
    What also is a big problem letting the opponent to choose wether or not he/she wants to manually confirm every trigger. This has to be solved in some way when there are too many triggers.

    Another problem…

    1 vote

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  14. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show modal land colours in deck builder card list

    When including the new MDFC lands in a deck, it would be very helpful if the colour of their backface could also be shown in the card list. As in this rough mock up:

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. No me permite poner codigos promocionales en un iphone 11

    Revisar ya que no aparece la opcion para escribir los codigos promocionales en iOS.. juego con un iphone 11

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Acquisition Expert Glitch

    When Acquisition Expert enters the battlefield - target opponent reveals X (party) nonland permanents , you choose which card to discard.

    The glitch occurs when viewing your opponents hand whilst this process resolves. The cards become invalid and you are unable to select anything, the only solution is to wait for your timers to expire before you can continue playing the game. Unfortunately you can’t play another Acquisition Expert as it repeats the glitch.

    1 vote

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  18. Dryad of the Ilysian Grove and Kasmina's Transmutation BUG

    Steps:
    - Play Dryad of the Ilysian Grove
    - Play Kasmina's Transmutation to enchant Dryad
    - Examine Dryads controllers lands

    Platform: PC

    Actual Results:
    Current and new lands are of all basic land types, even when Dryad shouldn't have this ability anymore

    Expected Result:
    Dryads controllers lands should lose the extra types given by Dryad

    1 vote

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  19. Set mastery expiration text displays variable name instead of variable value

    "Set mastery expires in {daysCount} days." I'm not sure if this is a bug related to the fact that {daysCount} is now zero for Kaldheim and if that breaks string interpolation in some way or if there was a change done during the last 12 hours, but yesterday it worked fine.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Rank not increasing on mobile after wins

    Twice today while playing both ranked standard bo1 and also bo3 my rank did not increase after defeating my opponent. I'm using a Samsung galaxy s20+5g on the tmobile network.
    I suspected it happened before but wasn't positive. This time for sure it happened.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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