MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Color

    I am a new player to MTG arena and I completed like 2 color challenges and I decided to make a deck just to see how it worked. When I went back to play more color challenges, it says "choose your deck" and when I click on it, nothing pops up, so I am unable to play the color challenges and I don't know why. I'm playing on Android mobile.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Color

    I am a new player to MTG arena and I completed like 2 color challenges and I decided to make a deck just to see how it worked. When I went back to play more color challenges, it says "choose your deck" and when I click on it, nothing pops up, so I am unable to play the color challenges and I don't know why. I'm playing on Android mobile.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Color

    I am a new player to MTG arena and I completed like 2 color challenges and I decided to make a deck just to see how it worked. When I went back to play more color challenges, it says "choose your deck" and when I click on it, nothing pops up, so I am unable to play the color challenges and I don't know why. I'm playing on Android mobile.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Color

    I am a new player to MTG arena and I completed like 2 color challenges and I decided to make a deck just to see how it worked. When I went back to play more color challenges, it says "choose your deck" and when I click on it, nothing pops up, so I am unable to play the color challenges and I don't know why. I'm playing on Android mobile.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. PLaneswalker

    Playing duplicate planeswalker should not transfer loyalty counters from the first that was on the battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Do not rank up

    Even though I won the rank match in the state of Platinum Tier-3, there is no effect of rank up and the rank has not risen.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Do not rank up

    Even though I won the rank match in the state of Platinum Tier-3, there is no effect of rank up and the rank has not risen.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Card Draw into Left Side of Hand

    Can we be given the option in Gameplay Settings to put cards into the left side of our hand rather than the right? (draw, learn, etc). I like to set up my next play on the "top" (right) of my hand, and put new cards onto the bottom (left) of my hand. I set up my cheapest cards on top and most expensive on the bottom.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Scroll function in the menus

    When in the menus, e.g. Daily Deals, scrolling either with the mouse or touchpad is way too strong. A slight movement on the touchpad moves the screen to the left/right too fast/far.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Daily Wins, Claim Prize, Shambling Ghast trigger

    Couple of easy additions:

    For the Daily Wins, create a mouseover/click effect that outlines the prizes for each of the 15 daily wins.

    For the Claim Prizes, after a win, make it so I can hit the spacebar to claim my daily wins.

    Also, can we make Shambling Ghast's trigger to create a treasure token to always be on the right? (When there are no creatures on the battlefield, it appears on the left. When there are creatures, it appears on the right.)

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. deck editor

    Deck Editor Missing from Strixhaven Quick Draft

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Curious Obsession’s error

    Curious Obsession was sacrificed in my endstep even though I attacked a creature.
    I using iOS,Japanese language.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Product suggestion

    100 card historic brawl
    I updated my brawl decks to match the new 100 card brawl and was very excited that it's closer to real commander now but you can't play private matches with your friends with them. Only 60 card brawl.
    So I basically ruined my brawl decks and can't use them for the funnest thing about Arena, playing with my friends.
    If you make a format permanent you should also make it so I can queue up with my friends for that same format. Let me have fun with the same decks I've been grinding with.
    Currently if…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. hi i played mtg arena on my cell phone but when i try to play on my pc the account dont follow

    hi i played mtg arena on my cell phone but when i try to play on my pc the account dont follow event if I LINK THE XBOX ACCOUNT WITRH IT ON THE WEB SITE CAN YOU HELP ME PLS

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  16. ランク戦で勝利しても勝ち扱いにならない

    ヒストリックのランク戦で勝利しても勝ち扱いにならない
    デイリーの進行も進まないし、ランクも増えない
    相手が意図的な切断すると発生する?

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Match loss due to Arena freezing in Ranked

    In a ranked match of MID premier draft Arena would not let me progress past the declare attacker step. It sat there with my timer ticking down until my timer went all the way to the bottom and still nothing progressed. I sat there for another few minutes hoping it would come back and I got nothing. I ended up closing Arena and re-opening and upon coming back I'd got a match loss.

    I want to be compensated for the 1500 gem value of the tournament as a bug with the program caused me to lose what I'd bought. Logs…

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Error in picking cards for a draft

    I was picking cards in a draft and the game stuck in this screen for several minutes. After more than 30 minutes waiting i quit and i loss the token i use for the draft.
    Can i get back that token please?

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Error in picking cards for a draft

    I was picking cards in a draft and the game stuck in this screen for several minutes. After more than 30 minutes waiting i quit and i loss the token i use for the draft.
    Can i get back that token please?

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Error in picking cards for a draft

    I was picking cards in a draft and the game stuck in this screen for several minutes. After more than 30 minutes waiting i quit and i loss the token i use for the draft.
    Can i get back that token please?

    1 vote

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MTG Arena Bugs & Product Suggestions

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