MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. counterspel

    Can you fix that ******* bug with Counterspel? I lost 50% of game bcs counter dont work, i cast it, it terget spell and that spell still work. That destroy fun of play and i cant do nothing on control deck becouse half spel woont work. https://www.facebook.com/messenger_media/?thread_id=100008456466818&attachment_id=1004411746796770&message_id=mid.%24cAAAABk2a862CP1bURl8DhFndPTrE thats example.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. リミテッド編集不可 バグ

    リミテッドにてデッキ編集をしたのにも関わらず編集できずに試合をしなければならないというバグがありました。しかも2回分無駄にしたので保証対応をお願いしたいです。

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. 習得の熟練者の効果対象カードが無くなる

    2021.9.0.307.888241
    習得の熟練者の効果対象カードが無くなり、対象を選択できずゲームが進行しなくなる。

    1 vote

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  4. 1 vote

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  5. Limited games not registered in profile

    Since the Innistrad update none of my limited matches have been recorded so my progress is still with a ! (I played three times sealed before realising the bug and stopping limited all together).
    It's a pretty annoying thing as it both did not allow me to continue playing limited (what's the point?) and of course it means I won't "win" the extra packs from limited once the season is over.
    I hope this gets solved soon but it probably deserves some compensation for limiting our possibility and forces us to play constructed.

    Platform: Mac

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sludge Monster can't work with Deathbonette Hulk

    I target Deathbonette Hulk with my own Sludge Monster, but it's triggered ability still work even though there was Sludge Monster still on the battlefield.
    It trigger opponent' upkeep and a disturb card in my graveyard was exiled.

    1 vote

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  7. Sludge Monster can't work with Deathbonette Hulk

    I target Deathbonette Hulk with my own Sludge Monster, but it's triggered ability still work even though there was Sludge Monster still on the battlefield.
    It trigger opponent' upkeep and a disturb card in my graveyard was exiled.

    1 vote

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  8. Sludge Monster can't work with Deathbonette Hulk

    I target Deathbonette Hulk with my own Sludge Monster, but it's triggered ability still work even though there was Sludge Monster still on the battlefield.
    It trigger opponent' upkeep and a disturb card in my graveyard was exiled.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Mastery pass rewards

    This is my fourth ticket regarding the bug for rewards beyond level 80 not appearing. The ICRs never showed anywhere, I checked the collection every time. Please give some form of response and compensation

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Alrund's Epiphany Restrict this card

    Please restrict this card to one per deck. People copying this with Dual strike and taking 8 turns in a row is completely ********.

    1 vote

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  11. new account, getting new cards freezes my game

    So I have a new account on the ios version of the game and whenever I win and get a new card it freezes and I can not tap to proceed needing me to close the game and reload everytime.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. new account, getting new cards freezes my game

    So I have a new account on the ios version of the game and whenever I win and get a new card it freezes and I can not tap to proceed needing me to close the game and reload everytime.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. new account, getting new cards freezes my game

    So I have a new account on the ios version of the game and whenever I win and get a new card it freezes and I can not tap to proceed needing me to close the game and reload everytime.

    1 vote

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  14. new account, getting new cards freezes my game

    So I have a new account on the ios version of the game and whenever I win and get a new card it freezes and I can not tap to proceed needing me to close the game and reload everytime.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Historic tournament challenge

    I challenged my friend to a historic tournament challenge on an iPad
    He accepted
    I cannot select a historic deck.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sealed deck -- unable to edit

    Dear WotC,

    I joined the Sealed MID event a few days back, and am unable to edit my deck after the initial screen it has provided.

    After the 6 packs were opened, I first put all my cards into the deck and exported it, then came back later and built a 40 card limited card inside the deck builder. Then when I pressed save and went to play, to my absolute horror, my opening hand showed me cards from all colors from my pool, and none of the lands I put it. I quickly resigned and checked -- and as…

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sealed deck -- unable to edit

    Dear WotC,

    I joined the Sealed MID event a few days back, and am unable to edit my deck after the initial screen it has provided.

    After the 6 packs were opened, I first put all my cards into the deck and exported it, then came back later and built a 40 card limited card inside the deck builder. Then when I pressed save and went to play, to my absolute horror, my opening hand showed me cards from all colors from my pool, and none of the lands I put it. I quickly resigned and checked -- and as…

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sealed deck -- unable to edit

    Dear WotC,

    I joined the Sealed MID event a few days back, and am unable to edit my deck after the initial screen it has provided.

    After the 6 packs were opened, I first put all my cards into the deck and exported it, then came back later and built a 40 card limited card inside the deck builder. Then when I pressed save and went to play, to my absolute horror, my opening hand showed me cards from all colors from my pool, and none of the lands I put it. I quickly resigned and checked -- and as…

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. +1 Counters on both Cleric Class Lvl 2 failed to add counter; +1 Counter on Hallowed Priest failed

    During my last match using a lifelink style deck, I encountered the following bugs:

    1.) Cleric Class level 2 failed to add +1 counters to my Kor Clerics on multiple occasions.

    2.) Hallowed Priest failed to add three +1 counters upon entry to the battlefield when 2 x Kor Clerics and 1 Impassioned Orator provided +3 life.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't activate Treasure.

    as title.

    even use right click or any other way, that can't work.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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