MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Premier Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Premier Draft game error

    In Premier Draft Kaldheim , the first 7 cards didnt pop up and i waited for a couple mins and i thought the game crashed but there were no "draw" signs so i clicked the conciede button to close the gameplay. Then system signed me a "loss"

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Card mechanics doesnt work

    Hi,

    I enjoy drafting on MTG Arena. I recently played a match where I used the card "The Tricksters -God Heist" in the Kaldheim Premier Draft. Nothing happened on each step and nothing happened when I played the card. The card just stayed there the rest of the match. Which ultimately led me to lose the match. I also played a second copy later in the match, where the same thing happened = Nothing...

    This also led me to lose the entire draft, 3-2, and I only received 250 gems.. I have used a lot of money on gems in…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Land showed on the field but I couldn't use it.

    I lost because auto pay used a treasure and the swamp on the field couldn't be used. it was weird becuase I got bad lag. I thought that the turn passed and it dropped the land for me.

    Please provide a refund.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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  6. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Forced draw card effect when dealing combat damage

    I just experienced that I was the only one loosing, when the enemy attacked me with Toski, Bearer of Secrets on the battlefield with no card left in their library. They dealt damage, enough for me to die yes, but as the effect of dealing damage is directly makes you need to draw cards, then the attacker should be milled out by forced draw, meaning it should be a draw - not a defeat.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Assembly-Worker" not shown in list of creature types

    When playing a card that asks you to choose a creature type, e.g. Bloodline Pretender, Herald's Horn, or Unclaimed Territory, typing in "Assembly-Worker" shows an empty list. typing in just "a" and scrolling down shows the list goes "Artificer">"Assassin">"Atog">"Aurochs".

    This is relevant because there are two creatures in Arena that have the Assembly-Worker type: Self-Assembler and Mishra's Self-Replicator.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Faltante de oro en la cuenta MTG: Arena

    En MTG Arena, se me presenta un faltante de oro bastante grande. Por favor verifiquen los movimientos para corroborar que se me ha borrado, y buscar el motivo. Muchas gracias

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. 0 timers but dont lose

    enemy on 0 timers but the match is stuck on the screenshot phase

    1 vote

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  15. Russian Translation Issue

    when changing the language from Russian to English, the title remains in Russian

    1 vote

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    0 comments  ·  Text Translation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Banishing light not returning cards to player when destroyed buy brontodon

    I used a brontodon to destroy banishing light. The card it exiled stayed exiled and minimized on the screen. This is a massive game play issue for green decks.

    Image shown has banishing in the grave yard, and my hydra still stuck in exile

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Match freeze

    When starting a new match on the mobile app I get a blink background and I'm unable to play, I was playing historic mode at the time

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. MTGA Bug Reoirt:Rally The Ranks

    When I choose the creature type, the text box appears on the screen. But there is no texts appear in the text box and cannot choose any creature types.
    Android 6.0, standard play.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Game breaking bug with spec lands

    It seems to be only with special lands. There's been no real rhyme or reason besides when I have 5 or more lands (either special lands or regular). But the land will glitch into the middle of the play field (as depicted) and won't seem to activate as being in play until the end of the turn. During this game was the worse I've seen it as it affected 1. Paying for things and 2. Seemed to but the game out so bad that I couldn't see what was being played, couldn't play anything, couldn't take any actions during anyone's…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. No cards or decks visible

    As the game started, I was dealt no cards and my nor my opponents deck was visible. This happened during Quick draft, and I lost 2 games because of this. Restarting the app did not change anything, I got connected back to the match but the situation was unchanged.

    1 vote

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