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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24205 results found

  1. Can't activate Haywire Mite with Tayvar, that was reanimated with Jubilant Brawler

    Can't activate Haywire Mite with Tayvar, Jubilant Brawler in play that was reanimated with Tayvar

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Collection shows wrong cards missing

    I'm currently missing 3 cards from Ravnica Allegiance, yet the profile shows this as my collection.

    Not only that, when I opened a pack that I got from the meta challenge, I got 40 gems instead of another The Haunt of Hightower.

    1 vote

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  3. Only encounter black mana decks in matchmaking

    I have only encountered one kind of deck while playing arena matchmaking for a week strait, and while it's nice to be able to make an anti strategy I know will work every match, it's getting very boring.

    1 vote

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  4. Speach bubble missing when namign cards

    I've noticed a few times recently that cards like Tamiyo and Necromentia don't say what card is named in the speach buble when the opponent chooses.

    Also happens with Peacekeeper, but thats less bad as the name card is added to their abilities when hovering over (cool feature by the way!)

    Thanks!

    1 vote

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  5. Branchblight Stalker + Slaughter Singer

    During a match in the draft I also seemed to encounter another bug involving the card "Slaughter Singer".

    I targeted my Branchblight Stalker with its "target attacking ally gains +1/+1 until the end of turn" while the Stalker also had another +1/+1 from else where (I do not recall the source). The buffs appeared to remain through into the following turn.

    I am unsure whether this was purely visual or not as the stat difference was never relevant from that point on, but I am unsure if it was visible to my opponent and whether it may have influenced their…

    1 vote

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  6. Praetor Concept Art Bug

    I purchased the bundle but it won’t let me choose the art?

    1 vote

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  7. Bug

    More buts

    I think there are not enought bug. You can do better than 1 bug per Game.

    Acces serveur down every Game.

    :( :(

    1 vote

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  8. Collection button on Profile not working

    In the Profile tab of the game's client, after clicking Set Collection there's a button that says Collection that doesn't work. It doesn't take you to your collection or anything else, I assume it's bugged. Minor issue, but still! I'll have a video attached showing the bug, cheers and take care!(:

    1 vote

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  9. i am using pc, when in the shop/store i can click on all tabs (daily deals, bundles, sleeves, etc.) but then i click on "pets" game crashe

    i am using pc, when in the shop/store i can click on all tabs (daily deals, bundles, sleeves, etc.) but then i click on "pets" game crashes

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Ossification did not remove creatures

    I was playing a ranked match when my opponent played The Cruelty of Gix and chose to discard Elesh Norn, which he then pulled from my graveyard and put on the battlefield. He had Painful Quandary in play as well. I played Ossification hoping to get his copy of Elesh Norn off the board, as the spell resolved I was given no chance to target his creatures (which at that point was only the stolen copy of Elesh Norn). He then brought in Misery’s Shadow. I tried again with a second Ossification expecting to at least be able to target…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. (Resolved) Crafted Cards are "uncrafted" but Wildcards were subtracted

    I crafted 4 rare and 2-4 uncommon
    cards (don't remember the exact number of uncommon).

    I played a few unranked matches then went to edit the deck. The cards I crafted are showing as not crafted. When I try to save the deck I get a validation message about having uncharted cards in my deck. Furthermore, when I check my wildcard inventory it reflects the 4 rare wildcards I redeemed (and then uncommon as well).

    The odd thing is that I can still play both ranked and unranked matches with the deck. I just can't save any changes without re-crafting…

    1 vote

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  12. Timeout

    Opponent had hundreds of triggers on the stack due to over 50 creatures entering the battlefield at the end of turn and having at least 5 creatures that gain 1 life when another creature enters plus another couple of when you gain life put a counter on a creature effects. While resolving they timeout out which is fair enough! but then I timed out. Waited patiently for for all the triggers to resolve (let the dogs out, put some washing on and went to the toilet!) and for my go to start but immediately lost due to timeout despite not…

    1 vote

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  13. 1 vote

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  14. Playing Kenrith, the Returned King leads to Arena closure

    As soon as Kenrith is played, MTG Arena automatically closes. Also re-starting does lead after finding an opponent to direct closure of the game.

    It's on PC.

    I would appreciate if I can play with that card.

    1 vote

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  15. Can't play my commadner

    Instead of print 2 tons of ****** cards in only a year and your ****** ring lottery try to fix your products. 3 mana in my pool can't play azusa from command zone.
    FIX YOUR ****

    1 vote

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  16. Performance degrades when using mouse polling rates over 1000Hz

    I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.

    Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…

    1 vote

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  17. despark

    Japanese art Despark cannot be added to decks.

    I recently purchased the Japanese art Despark, and it cannot be added to decks. When you try to add it through the Deckbuilder, it adds the default version instead. I tried with other cards, e.g. Return to Nature, and the bug seems to be specific to Despark.

    1 vote

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  18. draft

    Page was loading endlessly causing me to lose the match. Perfect internet via cable.

    1 vote

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  19. Store

    The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Priority not received after spell copied

    During a game, my opponent used Rootha, Mercurial Alchemist to copy a fight spell. I did not receive priority between allowing the copy ability to resolve and the resolution of the copy, so I couldn't respond appropriately based on the targets chosen.

    The game was during a strixhaven draft. The bug did not affect the outcome of the game, although it did cause me a bit of stress at the moment.

    1 vote

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