Unable to redeem mastery orbs
I have completed the White, Green and Red mastery trees. I have unlocked 4 further mastery orbs but am unable to redeem them on the remaining Blue / Black locked nodes.
Trying to click on any of the locked node does nothing, no button appears to redeem.

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Mast3rHyp3rion#66993 commented
same i have only unlocked 1 gree in the whole tree and it want let me continue not even with the first one
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enricobara#76059 commented
Yeah I had the problem too when clicking to SUGGEST PICK. Rebooting the game fixes it!
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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caramelcookie#54189 commented
Same problem. Tried logging out and logging in again, but no cigar.
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JimmyJazz#58411 commented
I'm having this issue too. I finished black, then red, then unlocked the Radkos deck, before playing with any of green, white, or blue. I've played with each of the green, white, and blue decks and still can't put orbs to start those paths.
I wonder if the bug lies in playing a two-color deck before trying some of the mono decks?
EDIT: The workaround did work for me - logged out, logged back in, all paths became available. There's definitely a bug, though.
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Schmuck#53124 commented
I'm having the same issue. I have every tree completed including the dual colored orbs, but the White branch won't let me start. I've played multiple games with White decks.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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SHADOWRAZE96#87295 commented
I am having this issue as well, but i cannot even start, the blue and black colors are glowing, theres a "Suggest Pick" button on the bottom right, but when I select it, it chooses a slot, when i click submit, it does nothing, and i cannot select my own slots
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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WaRT#60385 commented
Me too...
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frankensteiner#39568 commented
Same issue on 11/25/19 have filled out white and black trees and can't redeem any more mastery orbs
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Jocneto#20750 commented
Do you played with all the decks to set free all the colors on the tree? I just read this on reddit and it was right.
Now i can put all the orbs on the mastery tree.
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Jocneto#20750 commented
Same issue 11/14/2019 have 6 orbs and can't put them on the white or blue tree.
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Crowseye#49234 commented
same issue 10/24/19. have 6 but can touch the red tree at all.
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somanymatts#42328 commented
yuuuup… I have 10 orbs... been playing all day and haven't been able to redeem these orbs.
I've logged out, logged back in. Left for a couple hours, after shutting down the computer. Restarted... no beans, I mean no Orbs working.
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NgNugget#18339 commented
Same issue unlocking my account mastery
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blue#90310 commented
same here
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VVallace#95258 commented
I'm having the same problem 10/15/19
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Larz_of_Skyview#24389 commented
I completed four paths, but I have six orbs and cannot even _begin_ green.
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aeurin#64377 commented
I'm having the same problem 10/5/19