Graphics settings menu forces incorrect resolution
Since one the recent updates, if you enter the settings menu and hit Graphics, you'll get shown a box without your native resolution, and the game will automatically force the top-most (incorrect) resolution.
My native resolution is 1440x900 (16:10) and the top most resolution show is 1366x768 which is 16:9.
Restarting does not fix the problem. The only way to fix this is to edit regedit to change the resolution to the correct values.
If users don't have 'scale to fit' settings on their display and the game forces an incorrect resolution then their display might not even show the game since it will be out of range.
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ArToMalico#17797 commented
Having the same issue, on my laptop the screen is 2560×1600, but the topmost option for resolution in graphics settings is for 2560×1440, meaning that I either get a letterbox effect (black stripes on top and bottom of the screen) during matches, or a zoomed in version that cuts parts of the right and left sides when forcing the screen resolution through Nvidia settings.
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Ooze#64503 commented
You might be able to somewhat get around this issue by changing the DPI settings and fullscreen optimization in the compatibility settings (right click on the exe file > properties > compatability).
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somsoc#29315 commented
3.5 years later this is still an issue. It actually got worse at some point (maybe 2021?) because now it cuts off the graphics for card previews and the stack and on either sides of the screen (respectively). So the only way to actually know what new cards do is to read half of them on the right, and half of them on the left side (using popup preview). This is obviously not a great playing experience (never mind half the text and half the great art being visible at one time).
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Ro Diddy#81077 commented
Bought a brand new M32U 4k monitor with 140 fps option. The visuals lag on the game to the point its unplayable, but on my smaller monitor it still works. ..... wtf?
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NotEvilBen#53703 commented
Just started this game hoping to get back into MTG, playing on a Mac, and the game cuts off the edges of the battlefield like some of the other comments here. I can't see the full card text when things are played. In settings there is only one resolution setting offered and it's not correct. This happens whether in windowed mode or fullscreen. Please fix this already; this has clearly been a problem for a long time.
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Pablo#78106 commented
Each time I change te values from the regedit and start arena, the values restarts and I get 720 the only resolution possible
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Shamykins#71320 commented
C'mon WOTC, FIX THIS
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FoParty#14888 commented
I only have 1 option for resolution and it's so small in my screen. Also on Mac
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MarcoM#50916 commented
Same here on the Mac. Since Crimson Vow the game cut of left and right side of the screen with no changes allowed in the resolution. Before all was working.
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8BitVic#87938 commented
Also have had this issue since Crimson Vow. Tried everything that support suggested, they ended up closing ticket as unsolvable. Lol.
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Korbl#88769 commented
Also having resolution trouble. I've tried every solution suggested, both in the troubleshooting, and here by users, and I cannot get a resolution above 1280x720.
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NitroVAMPY#84728 commented
I have the same problem, since the crimson vow patch came out. I tried the troubleshooting solution deleting the screenmanager archives, but it still works with the wrong resolution. This bug is uncomfortable, the cards cannot be read correctly and it cannot be played like that.
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Prisma2k#64255 commented
I have the same Problem.
As suggested by the tech support site (https://mtgarena-support.wizards.com/hc/en-us/articles/360038694451-Display-Issues) I deleted the three entries in the registry. Now the game starts with the correct resolution (1680*1050). However as soon as I enter the Graphic Options Menu, the game reverts to a wrong resolution and I have to repeat the procedure. -
Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Jaycen bOrnn#84945 commented
I have a similar issue where, no matter how many times I change the screen resolution in the menu, the game *always* reverts it to its default setting. The issue is that the default resolution causes the game to lag and crash.
Why is it so hard for the game to keep the settings a player enters in? This really shouldn't be an issue.
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Baradrist#54109 commented
I'm having the same problem as skotchcarte#61290 ... sides of the screen are not showing eventhough I was able to fix the resolution (which is somehow not provided in the settings-tab). The menues look fine, yet, ingame the sides are clipped.
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skotchcarte#61290 commented
Since the Khaladesh remastered update,
for my 4 by 3 screen resolution (1024x768)
the battlefield is cropped on both side to fit the screen.
(where it was extended vertically before.)The issue makes the player's library and graveyard out of reach,
as well as part of the lands and planeswalker/saga allocated space.The issue can be mitigated somewhat, by changing the ingame resolution to a 16by9 one, yet this is far from optimal.
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Sol'Kanar#93342 commented
This is still a bug.
My setting of 1920x1080 is rarely kept, sometimes it is.
And this applies to a new login or just being in a differnt section: Start, Profile, Decks, Store or in a new duell and so on.
Sometimes you have to change the resolution in every screen, sometimes only in some, sometimes it is correct from the beginning. -
95juan#82258 commented
@Notomo#67787 really thank you, the fix worked for me ! i had the issue when playing some old games that change my magic resolution settings now i know how to solve it ,
ty again !