game stuck in the start
started first match of sealed throne of eldraine and got stuck with no card screen and nothing I could do.
After I rerun the game, the match was regarded as a lost game.
I want you to refund.
Thank you.
o7irg#63780
shared this idea
156 comments
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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LixThree#62735
commented
Having this almost every second game on mobile.
Restarting the app does nothing, I just load back into a blank game. Seems to be indefinite.
I have to concede (which appears to do nothing) THEN restart the app to get back to the menu ... And it counts as a loss.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Lukioptyx#06753
commented
Had this with a Standard best of one ranked match. Had to concede to get out of the match.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Donald Duck#67772
commented
I had the same problem. Here is my log.
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Hello,
Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request athttps://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492
Thanks!
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Joram#84920
commented
Game doesnt start after starting hand
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flibbertigibbety#12866
commented
I had this issue 15/09/2020, 4pm. Mac client
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Methyle#82672
commented
Magic Arena is completely ****** especially when it comes to the ******** shuffler algorithm! Lost so many games due to bullfuckingshit draws ... don't know how many times I'll be stuck on 2 lands and the opponent has the perfect mother-******* draw and magic is called out on it they just deny that their shuffler is broken and say that it's not their problem! this game is pure garbage!
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Elleaïs#20372
commented
Same here for an Ikoria draft. I lost my match and had 3 defeats because of it ...
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Arn1e!#89696
commented
Same in my first new draft game today
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rnoelker#66539
commented
Game stopped before it started.
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Lillinux#00271
commented
I have several eldraine's draft ruined because thus issue. I know it regards screen resolution, but several time game don't save the same configuration for main menu and play's menu so if play's config if more then 1024x768 i will encounter this issue until I will able to set the correct resolution during the game .
If it will be necessary I can attach the log but I have lost too much time to install and resolve this issue and a lot of money as well. Please resolve this issue and give me back my money ( more or less 7 draft ruined). -
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Xell#82625
commented
In my sealed game I played against fred1972 and i couldnt play any cards in my turn, automatically i must passed my turn. I think he hacked my game, i want refund my seal game.
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d00m1997#61302
commented
The game didn't start after a connection issues from my opponent. It didn't go further then my opening hand, and i had to concede, which is very annoying! I was about to hit a gold rank. Dissapointed.
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DaDa1373#80381
commented
game starts but don't get a hand timer starts and runs out but nothing happens
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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INO#59693
commented
me and opponent didn't get a hand and game can't go on
