Hello,

For Order Issues like this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Order Issues'.

Thanks!

Hello,

For Order Issues like this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Order Issues'.

Thanks!

Exact same issue here only since latest update. Can still play games etc, but going to the store results in a black screen, and eventual crash to desktop. I have tried to uninstall and redownload - but the issue persisted even after that.

Not only have I not been able to purchase the Eldraine Mastery Pass because of game crashes when attempting to purchase that, but now I can not even access the store. Nothing has been done about either issue no matter how many times I have contacted support....it is making me no longer want to play Arena, which is my only Magic fix at the moment.

Same here

Same here.

I cannot access the store. It goes to Black Screen for 1-2 minutes, then crashes.

Same problem here, only I don't get the waiting screen. Sometimes I'll get a Unity error pop up, most times not. No logs are being generated for me to upload either. Tried uninstall/reinstall, no change in the behavior at all.

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

seeing same issue :( can't enter store to enter codes

same to me

Hi,

MTG Arena always crashes when I click on the store section.
If I'm in full screen mode, it freezes to black, or the loading circle. If I use the windowed mode, I've got the Unity loading box, and the the message "mtga.exe cessed to work".

same here

I am having the exact same issue.

I'm having the same issue.

This really needs to be resolved. I mean, unless Wizards doesn't want money from customers...

Those who have the same problem, please upvote this, if you comment but don't vote it won't be solved.

i am also having the same issue

Same problem here.

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!