Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Artex#06351
commented
This is what happens when I try to access the store
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Kris#07498
commented
Same here, working again, thank you!
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Enoch#15484
commented
I just tried it and the 11/19/2020 fix worked! Thanks, Wizards!
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bobbyt#21230
commented
same, 11/19 update fixed store for me
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Zanth#32244
commented
Woot, the latest arena update fixed this for me! I can spend money again...
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bobbyt#21230
commented
https://magicthegatheringarena.statuspage.io/
status page indicates a bunch of stuff is under "maintenance" on 11/19. store isn't indicated, but I think at this point any sort of update is a good sign
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Victor#38381
commented
As I see many others also have tested as I have, this has been an 4 day issue for me. The issues page says the store is good, but shows "waiting on server" even after a few hours. The game operates "normally" otherwise.
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Akurabis#57231
commented
I enabled and produced a detailed log
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dracofulmen#98121
commented
Same for me.
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Akurabis#57231
commented
Can we get a confirmation that someone is looking at this?
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Crusixed#08080
commented
Their arena status page is a joke. all these reports of the waiting on server scree, and they have the gall to write 'no incidents reported' for the last two days.
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Jltorres3003#48029
commented
Me too, third day in a row with this problem, the rest of the game is okay but when trying to access to the store the game crash and the connectin to server message stays there the whole time. I've left the program open for 3 days and it never finnish
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Bekir#32022
commented
server dont stop loading and fail since 3 days at open store
reinstall and your helps to clean windows dont help -
NetoRussi#61457
commented
Its been 4 days. How can i fix?
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Roc#90174
commented
Its been 3 days for me too...please fix this asap. I contacted support and was sent here to wait I guess.
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DragonMage72#39809
commented
When I try to go on store on windows, waiting for the server appears and the page won't load. Tried reinstalling arena but it still won't work,
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Goldarock#45690
commented
I can t acceed to the store on MTGA since 3 days. Waiting server during one hour and nothing happens.
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Chiblo#54523
commented
me too. why?
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ArcaneCat#21515
commented
same here, can't access store since 11/17/20