Game Freezing / Disconnecting
I've lost two games in events due to the game freezing and disconnecting.
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Sarevok25#91750
commented
Has happened to me in some matches in the last few days. The game really freezes for me, I am not even able to concede to avoid that the opponent waits for nothing.
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Apendrag0n3#80171
commented
Same here - Running on Win10, Alienware M17 R4 with 32 GB of RAM and NVIDIA GeForce RTX 2060 - so - a system WAY above "minimum specifications"
I have followed all the Game Lag/Freeze troubleshooting steps - still happens. No consistent spot - it simply locks up and I have to close and re-open the program. At this point - this program has become basically unusable - as it will ABSOLUTELY lockup/freeze mid match - multiple times per match.
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biobuddy123#37834
commented
Midway through a match, during attackers phase, my minions stopped responding. Clicking on them or all attacks didn't work, and only the no attackers button caused anything.
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updog13#98466
commented
Since the Strixhaven update MTGA encounters frequent freeze issues on my "MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)". Oddly enough, it only occurs during Strixhaven draft games, not during the draft/deck building, or even standard games.
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teddybear#95413
commented
I have the same problem when i'm going to launch a game in the event when you can choose 1 of the planeswalker deck, the program is freezing and closing itself. Because of that, I'm going to miss the event which during only 30 min...
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UntitledPhysicist#06820
commented
I've been having the same issue the game will either freeze or crash entirely. nothing specific seems to cause it. It has happened in the menu, in a match, loading into a match, and while building decks. I have more logs if needed.
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Kurai_Sora#59916
commented
Same here
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Trick37#54639
commented
I'm getting tired of losing games because of the game freezing or disconnecting. I love the game, but this is highly frustrating, especially when I'm winning the game!