Limited rank reset at end of season but no reward given
I tried to play a game of ranked draft before the season ended; however, the game ended up lasting until just after the season ended (12:06 pm Pacific Time). I won my game of limited (ranked Theros) and it assigned me a bronze 3 rank after my game, but did not award me any rank points. It then immediately reset it to no games played but did not give me an end of season reward for my rank, either.
I should have either received a pack for being bronze rank (one pack) or gotten a couple rank points in the new season, but instead I received neither.
I did receive my reward for my gold constructed rank (2 packs and 1000 gold).
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!