MTG Arena does not start after recent update (12-March-2020)
MTG Arena does not start after recent update (12-March-2020)
MTG Arena does not start after recent update. Mouse cursor changes its shape, but screen remains dark. Logs mention:
[1] Plugins: Failed to load 'C:/Program Files (x86)/Wizards of the Coast/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' with error 'Не найден указанный модуль.'
(dll is in place)
And after that infinite number of:
[1] DllNotFoundException: AkSoundEngine
AkEventCallbackInfo..ctor (System.IntPtr cPtr, System.Boolean cMemoryOwn) (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
AkCallbackManager..cctor () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
Rethrow as TypeInitializationException: The type initializer for 'AkCallbackManager' threw an exception.
AkSoundEngineController.LateUpdate () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
AkInitializer.LateUpdate () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
[2] DllNotFoundException: AkSoundEngine
Cut log attached.
alchemist#79460
shared this idea
934 comments
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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SeeMeOn#38076
commented
Updating visual studio made the game running for me.
Credit to the guy from the first page:Nois#54137 commented · July 30, 2020 2:58 AM · Flag as inappropriate
Guys,
to fix the black screen, I installed the c ++ package and solved it, follow the link
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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Nitram#32028
commented
I changed the network t private an turned off the windows firewall for private networks and it worked, well, so far, downloading right now.
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wm3sv#17493
commented
Same here, i've tried everithing in the post and nothing. Another buggy update.
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jon_luther#01359
commented
I have the same problem no matter what language I put. I have tried to uninstall install it even delete the folder and nothing. Nothing comes out the screen goes black. It may be that due to the update the access server is overloading when too many people enter at the same time. Since if I open the program again, having one open, I already get the one in the image below that if I don't know if the two processes are colliding with each other or it is a server thing. You could fix it.
Thank you,
Greetings, -
ArmyCat#12264
commented
Same here. Black screen. English language.
Moreover, after a disconnect in the middle of a game, the reconnect button led me to a weird admin panel (see screens attached). I exited the game and tried to reload it, but now it's only a black screen
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sdr#34803
commented
Me too.
Launching as Administrator does not work for me. Black screen with MTG cursor -
Wardooder#89570
commented
Launching as Administrator does not work for me. Black screen with MTG cursor. Rebooted, disabled firewall, rebooted again. Still nothing.
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DaOpa#30954
commented
starting the MTG software as administrator worked for me (Windows 10). It installed a bunch of updates (around 1 GB) . Then I had to login again. At first it said "Waiting for server" seemingly forever so I canceled the task, restarted MTG again and then it worked again.
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Nikolaus001#50004
commented
My solution WORKS GUYS i tryed to start (on my windows pc) as administrator! The patch today started as admin, but after that the game dosnt, so i tried and i worked ! :) Hope thats youre fix for it!
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AattilaA#62791
commented
Just wait I guess. I tried few things but nothing. I could oppen my boosters and play 1 game thats all :(
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Mandarth#10049
commented
I got to play one logged off and came back and blacked screened. Looking at the thread it seemed re accruing, so is there a fix or do we just wait?
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ShadowFenix#86244
commented
Same here. Got the new update today, went to log in and black screen. Anyone have a fix yet?
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Shallsy#06238
commented
black screen on my PC AND MAC after todays update. Cant get around either of them!!!
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darkneo#15064
commented
Black screen infinit.
work a little mtga just get worse and worse. I will not recommend it to anyone -
clockfixer 81#82076
commented
after update, only was see "connection lost"... fix it, please
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Desyrak#10628
commented
I had the black screen for the last couple of days and none of the suggestions worked for me. This is how i fixed it: verify MTG in the Epic Games library and then launch. If you still have a black screen or stalled loading then hit the windows key and right click on the MTG icon in the task bar and run as administrator. It will then ask you to log in and then work. Strangely it will ask you to reconnect when you eventually quit but do that and then exit normally and all will be saved.
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Nois#54137
commented
Guys,
to fix the black screen, I installed the c ++ package and solved it, follow the link
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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tatang!#19847
commented
same here black screen not resolved
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phagepresidency.com#77978
commented
As proposed by DerTosher#25730 (thanks), I set English instead of french and no issues for 1 day.
Bug seems to affect only languages not english.
