game freeze when I'm going to win.

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Lykos#77690 commented
I should have got a screen shot, but I have attached the log file, and from that, you can check my last match I was in.
During my opponents attack phase, when one of their card few out and hit my avatar, it froze right there on my face, and the game ceased to be responsive. I recognized this from before and quickly clicked the game till I got the not responding do you want to close, so I closed and reopened the game
The game loaded back up and I was able to finish out the match. In the past with freezes, the game never recovers. It simply has entered an unrecoverable state.
Also I should state that on load back into the gamer, I'm stuck with just basic emotes and Ajani as my avatar. I have to go in after the match to add back all my emotes.
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Amarethus#68143 commented
Froze again
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Spa1der#47657 commented
Again.
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Spa1der#47657 commented
The game freezes.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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TREVA#78938 commented
hello, i'm going to attack phase with 10/10 beanstalk giant to finish my opponent at game 3 of a standard ranked match, but nothing happened : I'm still entering in attack phase, my opponent do not use ise 3 time bank and is clock goes down to 0 time slowly... I can use chat frien and click on everything correctly on battleground its realy strange
ok when time goes to 0 to my opponent time start to growth from 0 srsly -
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Original Sinner#46249 commented
game froze when opponent conceded
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ChrisModem#35972 commented
I have lost 4 points of ranked because of a similar bug. Get this stuff right wizards.
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Silfar#58085 commented
opponent's turn, timer stoped, game stuck
happened in standard event -
Hausmeisteri#30725 commented
same thing just happened to me- made it seem like the opponent was waiting but when it got to the first time out, it never consumed it and the options menu didn't have the concede option, only the option to exit out of the entire game.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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TheLegendOfBen#56023 commented
this happened to me on the color challenge
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Jan#24596 commented
Same here. Opponents turn but his timer never activates. Now I am forced to concede. This really sucks.
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Endangeredwookie#99543 commented
same thing just happened to me- made it seem like the opponent was waiting but when it got to the first time out, it never consumed it and the options menu didn't have the concede option, only the option to exit out of the entire game.
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maalhe#30924 commented
Same thing happened to me
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Isocitrato#39964 commented
My next play will win the game. Than the game just freeze.
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JackGSonic#03412 commented
#metoo
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jthomas#24519 commented
Game freezes, shows a message about a network error, but keeps the game going. I can interact with both player's pets, use emotes, bring up cards, but I'm not allowed to take any game actions. I would like a refund of my quick draft event entry, as I was given a game loss in this situation.