Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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sideboarding.png 1689 KB -
mtgacrash2.jpg 383 KB -
mtga crash.jpg 734 KB -
Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
Untitled.png 2680 KB -
ArenaBug.JPG 202 KB -
Log20200425_154800.log 52 KB -
MTGA failure bug.png 3001 KB -
Screenshot.PNG 1290 KB -
Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
Log20200424_232621.log 12 KB -
Bug.JPG 268 KB -
bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
Log20200419_204500.log 4059 KB -
Log20200419_221848.log 5467 KB -
Log20200419_175450.log 136 KB -
Log20200419_180450.log 5233 KB

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smackwalker#61257 commented
This is my log due to the same issue. My match disconnected in game one due to a poor internet connection. After an alt-f4 and relaunch, I finished and when sideboarding began the brawl blank screen was present. Also an option to see the battleground was available which was still in the state of the end of the game.
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Poly Owl#59866 commented
I was playong staderd ranked, b3. I got disconnected once, but reconnected. At some point my opponent conseded first match and we started sidboarding. But my sidboard was looking like a brawl deck and didn't work(I'm not very good at english, sorry)
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Technical Troubleshooting’.
Thanks!
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flameburst#66692 commented
After the update in the first game instead of going to the sideboard screen i went to a brawl sideboard screen with no deck in it, which i could only leave by running out of sideboard time.
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flameburst#66692 commented
After the update in the first game instead of going to the sideboard screen i went to a brawl sideboard screen with no deck in it, which i could only leave by running out of sideboard time.
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Pizzetti#69933 commented
Everytime i play bo3 i can't acess my sideboard for some reason