Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Log20210129_054116.log 15 KB -
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Derouge#38513
commented
Sending another one because I don't know witch one contains the bug
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Derouge#38513
commented
Hi,
As many of us I lost my 3 duels in the latest draft (the first two because I thought of some minor inconvienience and the third one to provide you the log) a compensation of some sort would be appreciated due to the loss of time and money.
Have a good day.
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beuzlemutin#33346
commented
Le jeu crash systématiquement genre au tour 4 et ne se relance pas tant que la partie n'est pas perdue
j'ai désinstallé et réinstallé le jeu même problème
que faire
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2bam#37836
commented
Hello,
Experiencing the same issue.
When that happened, Windows complained with an error.
Event logs talk about AkSoundEngine.dll
evtx attached.
Hope that helps.
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Razaele#49645
commented
After the update and purchase the mastery, every game causes a crash. i send the last one, but i have tried for more than 10 timeswith the same result.
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sleepyhuman#32522
commented
game crashed and caused machine to crash had to to a forced restart
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LinkP22#97066
commented
Bonjour, quand je lance un match, en début de partie, mon écran se fige (crash du jeu) puis il s'arrête totalement. Même après avoir désinstaller le jeu et réinstaller, le problème persiste, un patch bienôt pour corriger le problème?
Merci d'avance -
ZIO#99371
commented
I lost my premium draft for this error please refund
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Dark Ling#66090
commented
The latest version keeps crashing during matches. No Re-Login possible until game is lost.
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Darkend77#91838
commented
J'ai réinstallé le jeu, puis j'ai changé la langue de Français en Anglais (Options > graphisme > langue) et ça fonctionne mieux, plus de crash a répétition en une heure de jeu.
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Earthquake-1#00033
commented
Hello I bought gems to make a sealed M21 package but we are completely disconnected when we start a game I lost everything without playing (in standard format the game does not block) cordially.
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estebankitogx#83502
commented
when the fight starts it quits the game. Could it be because of the update?
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Bollerkopp#23472
commented
DxDiag.Log - all involed Parameters ...i dont understand anything
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Paissano#54818
commented
Hi! The game crashed a lot of times in drafts, and I lose a lot of games because this crashes, I want to be refounded in my levels, gold and bonus experience, please!! Thank you
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Orion13#31580
commented
Same problem since yesterday... can't play, the game crash and cannot reconect....
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ionelFR#52165
commented
Do you have a temporary fix ? A value in register to change.
I play in french and i read that it is better to switch in english language.
Screen resolution has been reduced but no effect.
3 times I install this update and it is still not working.
Time flies ......... -
Sebajon#40132
commented
Baje de Platino 3/2 a Platino 4/0 solo con los bugs y el reinicio forzado del juego.
Mucho tiempo perdido, no hay gemas que puedan resarcirlo.
Mucho Mac, mucho baneo pero el juego funciona como el orto. Y no soy F2P para tener que tolerar esas inconsistencias.
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Orion13#31580
commented
Same problem since yesterday... can't play, the game crash and cannot reconect....
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Shortaaay#57619
commented
Well, I have the same problem and I'm wondering how you guys are going to compensate taking away the first days of the release of a set for some people. Competitive player will get behind now and players may get in trouble for the set mastery if this takes to long. 2 days is already to much. I think Arena should be shut down until its fixed or else compensation should cover all XP and gold potentialy achievable in all the lost days! Sorry for the rant, but I feel this is something no one seems to adress. I play MTG for over 20 years now IRL and on various (read all possible) platforms. Uptil today Arena is the worst experience of them all.
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Roviik#67503
commented
I got a black screen when I start the game. I have installed from wizard.com and from epic games store with the same result.