Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Twoland#60185 commented
Got black screened then eventually kicked out of my third game in draft then sent back to the draft screen was able to queue for another game which it let me join then blackscreened me when I went back in I was in the first game and had skipped 2 turns to time so I just conceded and have no idea what happened with the second game.
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Ziburat#59303 commented
Every 2nd game in Draht, I had this Problem. So, i spend two times 5000 Gold for the draft, but can't play all games.
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Bubbythebuilder#91033 commented
this is a shill post that they sell to their investors. they delete the votes for the algorithm post and flood this one to make it seem like a black screen is their game's biggest flaw. this game is SO RIGGED. if you're an investor i would suggest you sell now because i won't be spending my time and money on this game again and i'm sure that any that isn't hopelessly addicted feels the same. booo
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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ElderDragonKing#37731 commented
Black screen on my OnePlus 7t,on game boot up!can't play at all!!
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Iguanadiver#85629 commented
after i had 1 win, i klicked on play canceled immetiately to get some food.
I came back. Won another game. Was happy playing in the finals best of 3.
Result: 2/1
I lost a game while i was not on the laptop... wtf
Such a bad experience :(
I don't know where to find the matches.
I would appreciate an answer per mail
Thanks in advance -
ElderDragonKing#37731 commented
Black screen on my oneplus 7t...?
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Mickael#15115 commented
Bonjours,
çà fait trois jours que le jeu crash au lancement de parties. J'ai désinstallé et réinstallé :aucun changement. l'ai envoyé les fichiers log, on m'a envoyé un message automatique de M***de ! à chaque fois le même...
me disant de faire ce que j'ai déjà fait...
J'ai mis à jour windows 10 > version 20h2 et réinstallé MTGA : la seule amélioration c'est que le jeu crashe 5 fois sur 6 environ...
Etant donné le fric que se fait wizard of the coast avec son modèle : Magic "pay to win"
je pense qu'ils ont les moyens de payer des pros pour mettre correctement à jour MTGA.
Amicalement, un joueur en colère. -
Neotk#41518 commented
Same here on Samsung Galaxy S21 Ultra.
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Sllaym#43249 commented
My game is crashing on the mobile beta on match starts and I have lost 4 tournament draft matches so far because of it.
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Jonatas#95960 commented
I've got the same issue
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ThorkTV#93611 commented
ever since the new update
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Tujaro#06106 commented
Same as some others where it only loads the background when the match starts. It doesn't do this in "play" matches (unless it has already happened within the last 12-24 hrs) and it happens 80% of the time I try a match in a sealed event. I have gotten the 1st event refunded but no responses afterwards. Not playing anything that costs gems until this is fixed. I have 2 open tickets -_-
EDIT: I forgot to mention I am playing on arena mobile on my Samsung galaxy S10+ that's fully updated. I've tried force closing the app, resetting the phone, and uninstalling/reinstalling and none of them work. When I first started playing the first sealed event, it went fine and I ended up 3-3. Played another and it went fine until I was 4-1 and thats the first time this happened. Next 2 games were losses because of this and I tried another after thinking it was fixed because I could play a generic "play" game. First game was fine (loss) and second game was fine (win). The rest ever since have all been losses. Works fine when I play a generic "play"game after waiting 12+ hours but can't play a sealed match at all now.
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ysk_11xx#97790 commented
デッキ製作中にフリーズ発生。アリーナ再起動必須。
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BjornLink#16059 commented
Not black screen, freezes match on startup (mobile app)
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suginamik#70513 commented
When a match starts, I couldn't see my opening hand. I restarted Android Arena app for three times, but I couldn't see my opening hand. Then I lost the game by time out.
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swaglord#44829 commented
When I boot up a draft nothing but the background loads in and I just time out and lose, I lost two already and I don't know how to solve
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Valeriomela#15905 commented
Rivoglio le 5000 monete buttate per il draft
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kak#01105 commented
MTGA util comes up before my match starts, happens 4 out of 5 times and crashes my games.
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Loudarck#16210 commented
did anyone fine a solution to the black screen after starting a match in Amonkhet and Zendikar battlefield ?