Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Aliryl#41951
commented
Nice to pay for a service and get kicked out after the problem "was solved"!
same error here
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Deathkebab#59217
commented
Since the M21 update the game crashes when certain cards are on the battlefield or hovered. I tried reinstalling, and different cards caused a crash. The bad part is that once one of these cards is played, I cannot rejoin because said card is on the battlefield.
It was extremely dissatisfying to play just hoping for none of the bugged cards to be played. Now I managed to start an Ikoria-Quickdraft, and it already started crashing whenever I tried to pick certain cards. I could still play them, but whenever I pick them, the game crashes. Then during the draft, game 1 and 3 were lost to these bugs, so I am 1:2 in the draft, but cannot really continue playing it because I know that I will just lose to certain cards. The third game was crashed by Glowstone Recluse ... Would be nice to get the draft refunded.
I am playing on Windows 10. The logs are starting game 2 playing the game until said card was revealed during game 3, and 3 crashes following my attempt to to restart the game. -
incompletoman#70575
commented
I losed battle in draft too because i couldnt rejoin when game crash. i want a refund or a token draft, thank you.
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Zeuxis13#77300
commented
Hello, yesterday, I was able to play two or three games. Today it crashed again!
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lazzlo#25984
commented
I losed 2 battle in draft too because i couldnt rejoin when game crash. Then i lose another and lose 1500 gems in one game, i want a refund or a token draft, thank you
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Berti#04538
commented
I am with this ecxatly problem...
''While playing a draft game the game crashed and closed, I opened it again and I waited almost 10 minutes, it didn't start, I lost the game, then I tried again and the same thing happened again, in the end the game didn't load anymore And I ended up losing all the games and the money with which I bought my draft token.''
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wretched_one#44538
commented
Yet another day of black screen. Come on wizards, I really would like to play the new set. This is getting old.
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Septentrion#83817
commented
And now it crashed first game second card. And I can't find the logs, they are not at the usual place...
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WarLord#73342
commented
The second time now that it crashes after using Healer's Hawk.
Can that be a coincidence?
(today i could play a few games) -
Lord Swoledemort#76669
commented
Upon starting up mtg Arena, all I get is a black screen nothing else
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Septentrion#83817
commented
This morning I could play about 10 games, then it crashed in the middle of a game.
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Gregtork#34110
commented
Two draft ruined because of error. One M21 Traditional Draft on fryday 26, and one Ikoria Fast Draft today monday 29. Total 15000 gold lost.
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angel#03490
commented
losted a draft because that problem.
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Tracir3#46370
commented
I losed 2 battle in draft too because i couldnt rejoin when game crash. Then i lose another and lose 1500 gems in one game, i want a refund or a token draft, thank you
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alcapon3#49296
commented
Same problem, Since M21 game always crash.
I losed 3 battle in draft too because i couldnt rejoin when game crash. -
jerry3522#30944
commented
same problem, impossible to go to finish thirty games
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MUFFIN#30014
commented
Same problem...Since M21 update, game always crash so can't reconnect the game until match loss...
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Pernogor#05727
commented
I have the same problem. Before M21 I could at least restart the game in time.
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mikewillis86#56858
commented
Re installed after the hot fix a d still black screen and cursor. Was great missing the whole pre release weekend....😑
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IzhimUrBaal#51069
commented
Still crashing despite the hotfix...
You are loosing a lot of credibility, guys :)